Just built my first pc, but I'm having some troubles.

[TheRee]

Hey all, I decided to build my own pc but opted for integrated graphic due to the current market. I got a Ryzen 5 5600G and paired it with an Asrock Phantom Gaming 4. The BIOS is up to date but I am getting a VGA error and there is no video display. It posts with 3000 and 4000 series processors but no 5000s. I exchanged to CPU already but I'm still getting the same problem. Anybody had the same problem before and/or has a solution?

 

Specs:

5600G

B550 Asrock Phantom Gaming 4

Silicon Power 16GB 3200

EVGA 500 80+ Gold

[my name is guru iam tech]

4 minutes ago, TheRee said:

Hey all, I decided to build my own pc but opted for integrated graphic due to the current market. I got a Ryzen 5 5600G and paired it with an Asrock Phantom Gaming 4. The BIOS is up to date but I am getting a VGA error and there is no video display. It posts with 3000 and 4000 series processors but no 5000s. I exchanged to CPU already but I'm still getting the same problem. Anybody had the same problem before and/or has a solution?

did you tried diffrent display output connectivity?

if it does not work try checking for update again

don't try vga try hdmi and display prt

if anything works it might be a port dead problem in your mobo

[TheRee]

Just now, my name is guru iam tech said:

did you tried diffrent display output connectivity?

if it does not work try checking for update again

don't try vga try hdmi and display prt

if anything works it might be a port dead problem in your mobo

I have tried different cables and other display methods. I'm using HDMI, the error on the mobo is called 'VGA'. The port works fine, the guys at Microcenter got it to post with the same board and everything but using a different CPU. I'm pretty sure the BIOS is the most up to date.

[my name is guru iam tech]

7 minutes ago, TheRee said:

Hey all, I decided to build my own pc but opted for integrated graphic due to the current market. I got a Ryzen 5 5600G and paired it with an Asrock Phantom Gaming 4. The BIOS is up to date but I am getting a VGA error and there is no video display. It posts with 3000 and 4000 series processors but no 5000s. I exchanged to CPU already but I'm still getting the same problem. Anybody had the same problem before and/or has a solution?

and please specify what type is it

b550,b450?

x570,x470?

a520,a420?

please specify

[my name is guru iam tech]

1 minute ago, TheRee said:

I have tried different cables and other display methods. I'm using HDMI, the error on the mobo is called 'VGA'. The port works fine, the guys at Microcenter got it to post with the same board and everything but using a different CPU. I'm pretty sure the BIOS is the most up to date.

then it may be a problem with the igpu in the r5 5600g

[TheRee]

1 minute ago, my name is guru iam tech said:

and please specify what type is it

b550,b450?

x570,x470?

a520,a420?

please specify

My bad,

B550

[my name is guru iam tech]

4 minutes ago, TheRee said:

My bad,

B550

first put the cpu that works with it and do this

Onboard graphics

1. Press F2 or Del to enter BIOS.
2. Select Advanced menu.
3. Select Chipset Configuration.
4. Set Primary Graphics Adapter from PCIE2 to Onboard.
5. Press F10 to save configuration.

[my name is guru iam tech]

5 minutes ago, TheRee said:

My bad,

B550

then try using the not working cpu in

[TheRee]

I do not have a working CPU with me. I had the BIOS updated at a Microcenter.

[my name is guru iam tech]

1 minute ago, TheRee said:

I do not have a working CPU with me. I had the BIOS updated at a Microcenter.

did they did the thing that is said above?

                            or...

do you have a working gpu?

[my name is guru iam tech]

2 minutes ago, TheRee said:

I do not have a working CPU with me. I had the BIOS updated at a Microcenter.

please quote me

so i can reply to you

[TheRee]

1 minute ago, my name is guru iam tech said:

did they did the thing that is said above?

                            or...

do you have a working gpu?

I do not think they did any of those steps. I don't have a working GPU either. (Sorry, I'm not leaving you with many ways to help)

[my name is guru iam tech]

4 minutes ago, TheRee said:

I do not think they did any of those steps. I don't have a working GPU either. (Sorry, I'm not leaving you with many ways to help)

it's ok

errors are common

anyways

i thnk so it is a problem with the motherboard

                       or...

it is a problem with the cpu...

check the cpu pins below

are any of them bent?

if not i think so it is a problem with your mother board

try resetting cmos

[TheRee]

Just now, my name is guru iam tech said:

it's ok

errors are common

anyways

i thnk so it is a problem with the motherboard

                       or...

it is a problem with the cpu...

check the cpu pins below

are any of them bent?

if not i think so it is a problem with your mother board

try resetting cmos

The mobo is fine, it works with other CPUs. The pins are good too, I checked before installing. I just tried resetting the cmos but the error is still there.

[my name is guru iam tech]

7 minutes ago, TheRee said:

The mobo is fine, it works with other CPUs. The pins are good too, I checked before installing. I just tried resetting the cmos but the error is still there.

i think so then the problem is with the processors vega gpu

[TheRee]

Just now, my name is guru iam tech said:

i think so then the problem is with the processors vega gpu

I thought so too, but I got a new CPU and the same error is still there. I will pick up a cheap gpu this weekend to see if it still works.

[my name is guru iam tech]

Just now, TheRee said:

I thought so too, but I got a new CPU and the same error is still there. I will pick up a cheap gpu this weekend to see if it still works.

get a gt 1030 it is very cheap and good for the urgency of the problems

but before it come to your home try telling the ppl in microcenter to fic it using the cpu YOU HAVE ok?

[TheRee]

Just now, my name is guru iam tech said:

get a gt 1030 it is very cheap and good for the urgency of the problems

but before it come to your home try telling the ppl in microcenter to fic it using the cpu YOU HAVE ok?

Understood. Though the people at microcenter already tried and nothing worked.

[my name is guru iam tech]

1 minute ago, TheRee said:

Understood. Though the people at microcenter already tried and nothing worked.

oh ok

even they can't fix it

you should've bought a low profile gpu instead of igpu because problems like this for amd comes

be carefull next time

if you want you can go buy a gt1030 now itself if it is available in microcentre

[TheRee]

Just now, my name is guru iam tech said:

oh ok

even they can't fix it

you should've bought a low profile gpu instead of igpu because problems like this for amd comes

be carefull next time

if you want you can go buy a gt1030 now itself if it is available in microcentre

Yeah, should've known igpus are a little weird. The microcenter is already closed so I will get one later tomorrow or sometime during the weekend

[my name is guru iam tech]

Just now, TheRee said:

Yeah, should've known igpus are a little weird. The microcenter is already closed so I will get one later tomorrow or sometime during the weekend

ok gl

i will follow the thread and upload the result after you get the gpu

[TheRee]

Just now, my name is guru iam tech said:

ok gl

i will follow the thread and upload the result after you get the gpu

Will do. Thanks for all your help

[TheRee]

On 10/21/2021 at 9:58 PM, my name is guru iam tech said:

ok gl

i will follow the thread and upload the result after you get the gpu

I got a gpu however I'm getting a BOOT light on my mobo now

[my name is guru iam tech]

11 hours ago, TheRee said:

I got a gpu however I'm getting a BOOT light on my mobo now

wow really

did you enter the bios?

On 10/22/2021 at 9:17 AM, my name is guru iam tech said:

first put the cpu that works with it and do this

Onboard graphics

1. Press F2 or Del to enter BIOS.
2. Select Advanced menu.
3. Select Chipset Configuration.
4. Set Primary Graphics Adapter from PCIE2 to Onboard.
5. Press F10 to save configuration.

if you do follow the steps i quoted

[TheRee]

On 10/23/2021 at 8:42 PM, my name is guru iam tech said:

wow really

did you enter the bios?

if you do follow the steps i quoted

I did not get into bios. However I did replace my mobo and that seemed to fix the issue. Asrock sold me a broken board. I have a TUF Gaming B550-Plus which I got for $120 now.