Laptop Stuttering / fps drops

[Bacio0011]

Hi my laptop is a omen with the following specs

 

Product: OMEN 15-Dc1xxx

Operating System: Microsoft Windows 10 (64-Bit)
CPU: i7-9750H 2.60GHz
Memory : 16GB

GPU: RTX 2060

 

My pc is meant to be a gaming rig but I really can't game on it that well it keeps getting to 97c CPU and around 80c GPU. I think that my pc is overheating and lagging in most games because of that. I tried fully resetting my windows which didn't really help at all. I tried to undervolt my CPU which didn't work either. I read online that this type of machine gets hot a lot but I don't think it's supposed to get this hot and effect performance this much.

[narrdarr]

open it up clean it out and apply new thermal paste is probably going to be the best you can do for your temps.  

 

[LauriHimself]

1 hour ago, Bacio0011 said:

OMEN 15-Dc1xxx

how long have you been using the laptop? / how old is it?

[svmlegacy]

It's normal to hit Tjmax in a laptop, as part of the turbo boost algorythm. The coolers are made for TDP, and Turbo goes above that to take advantage of the thermal headroom.

[Bacio0011]

18 minutes ago, LauriHimself said:

how long have you been using the laptop? / how old is it?

2 years but I have always had problems with heat. I just thought it was normal

[Bacio0011]

8 minutes ago, svmlegacy said:

It's normal to hit Tjmax in a laptop, as part of the turbo boost algorythm. The coolers are made for TDP, and Turbo goes above that to take advantage of the thermal headroom.

Oh okay but still a 1.6k euro's pc shouldn't struggle with light games.I just did a fan test and 1 fan spins at 4000RPM and the other at 132 RPM I was thinking that that might be the problem https://gyazo.com/76c0f089464011c0b556dd56260fb5d3

 

[Bacio0011]

28 minutes ago, narrdarr said:

open it up clean it out and apply new thermal paste is probably going to be the best you can do for your temps.  

 

Recently cleaned it out there was no dust at all after 1.5years. But I will probably let someone look at it and mention the thermal past.

[LauriHimself]

8 minutes ago, Bacio0011 said:

I just thought it was normal

it is pretty much tbh. had an omen laptop once myself and it hit 80-90c frequently

[Bacio0011]

4 minutes ago, LauriHimself said:

it is pretty much tbh. had an omen laptop once myself and it hit 80-90c frequently

Oh okay well I'm concerned about the fan that is such a low RPM so I will bring it by the shop and see if that fixes anything thnx anyway