New hard drive won't show up in windows

[SHG_Marsh]

I just got a new PC (HP Omen 25L) and the first thing I added to it was more storage. I bought a 1tb WD Blue HDD and I've used this drive in the past and it has worked fine for me but this on won't show up in windows. The drive dos show up in the bios but not in "File Explorer" in windows. All of my drivers are up do date, all connections are tight, and I have tried this drive in another bay and it still doesn't show up. 

 

Any advice would greatly be appreciated

[Levent]

Check Disk Management, you probably either have to assign a letter to it or create a partition.

[SHG_Marsh]

Just now, Levent said:

Check Disk Management, you probably either have to assign a letter to it or create a partition.

When I open Disk Managment, the drive doesn't show up, but when I go to create a pool, the drive shows up there

[SHG_Marsh]

7 minutes ago, Levent said:

Check Disk Management, you probably either have to assign a letter to it or create a partition.

Also, I checked intel Optane memory and storage managment, and it shows up there and in that app it says there are no problems, but it still doesn't show up in file explorer

[Electronics Wizardy]

Its probalby marked as hidden then. Try using clear-disk in powershell to reset it so you can use it in disk managemetn.

[SHG_Marsh]

14 minutes ago, Electronics Wizardy said:

Its probalby marked as hidden then. Try using clear-disk in powershell to reset it so you can use it in disk managemetn.

it only lists one drive, the one that came with the PC

[Electronics Wizardy]

1 minute ago, SHG_Marsh said:

it only lists one drive, the one that came with the PC

What does list-physicaldisk in powershell show you? You can then use that friendly name/number to clear the disk and use it.

[beingsilver]

2 minutes ago, SHG_Marsh said:

it only lists one drive, the one that came with the PC

Go back to the simple things. Check if the disk and everything related to it is plugged in correctly. You can also try tho change the SATA port to see if that works.

[SHG_Marsh]

1 minute ago, beingsilver said:

Go back to the simple things. Check if the disk and everything related to it is plugged in correctly. You can also try tho change the SATA port to see if that works.

Already di all that multiple times. When I first got the pc, I checked all connections and I made them all good. When I got the hard drive, I did it again for sata connections. I also tried other cables and spots. I reset my computer multiple times. I updated all drivers. I went into bios and it does show up, went into intel optane memory and storage managment, and it shows up there too. It just doesn't show up in settings or file explorer 

[SHG_Marsh]

5 minutes ago, Electronics Wizardy said:

What does list-physicaldisk in powershell show you? You can then use that friendly name/number to clear the disk and use it.

seems like "List-physicaldisk: doesn't work, powershell says its not a command

[Electronics Wizardy]

5 minutes ago, SHG_Marsh said:

seems like "List-physicaldisk: doesn't work, powershell says its not a command

OOps is Get-PhysicalDisk. What does that get you? Then you can run clear-disk on the missing one.

[SHG_Marsh]

2 minutes ago, Electronics Wizardy said:

OOps is gGet-PhysicalDisk. What does that get you? Then you can run clear-disk on the missing one.

I can now see the drive (I believe) but what do I do with clear-disk? when I type it, this shows up:

 

cmdlet Clear-Disk at command pipeline position 1
Supply values for the following parameters:
Number[0]:

[Electronics Wizardy]

Just now, SHG_Marsh said:

I can now see the drive (I believe) but what do I do with clear-disk? when I type it, this shows up:

 

cmdlet Clear-Disk at command pipeline position 1
Supply values for the following parameters:
Number[0]:

clear-disk -number PUT DRIVE NUMER HERE.

 

get-physical disk should should you the number of the disk.

[SHG_Marsh]

1 minute ago, Electronics Wizardy said:

clear-disk -number PUT DRIVE NUMER HERE.

 

get-physical disk should should you the number of the disk.

that command doesn't work

[Electronics Wizardy]

Just now, SHG_Marsh said:

that command doesn't work

Can you show a screen shot? What error do you get?

 

Might also have to try reset-physicaldisk

[SHG_Marsh]

1 minute ago, Electronics Wizardy said:

Can you show a screen shot? What error do you get?

 

Might also have to try reset-physicaldisk

 

[Electronics Wizardy]

Just now, SHG_Marsh said:

 

you need a space bettwen clear-disk and -number and -number and 1

 

so it should be clear-disk -number 1

[SHG_Marsh]

6 minutes ago, Electronics Wizardy said:

you need a space bettwen clear-disk and -number and -number and 1

 

so it should be clear-disk -number 1

 

this is the error I get when I do clear-disk -number 1

 

 

This is the list of disks. I believe Number 1 is the new disk that I want to add because it is the only HDD in the system

 

 

This is the error I get when I do rest-physical disk and then do WDC WD10EZEX-08WN4A0 as the friendly name

[Electronics Wizardy]

Just now, SHG_Marsh said:

 

this is the error I get when I do clear-disk -number 1

 

 

This is the list of disks. I believe Number 1 is the new disk that I want to add because it is the only HDD in the system

 

 

This is the error I get when I do rest-physical disk and then do WDC WD10EZEX-08WN4A0 as the friendly name

Is this powershell running as admin. Try running reset-physicaldisk in a admin powershell

[SHG_Marsh]

4 minutes ago, Electronics Wizardy said:

Is this powershell running as admin. Try running reset-physicaldisk in a admin powershell

just did everything again in powershell running at admin. Nothing seems to happen when I try to reset the disk

 

 

[Electronics Wizardy]

2 minutes ago, SHG_Marsh said:

just did everything again in powershell running at admin. Nothing seems to happen when I try to reset the disk

 

 

Try rebooting the system and see if it shows in disk management

[SHG_Marsh]

3 minutes ago, Electronics Wizardy said:

Try rebooting the system and see if it shows in disk management

didn't work

[Electronics Wizardy]

1 minute ago, SHG_Marsh said:

didn't work

Some of the other things that work here I know are booting from a linux live disk and clearning the disk from there, or using third party tools to reset the disk.

[SHG_Marsh]

25 minutes ago, Electronics Wizardy said:

Some of the other things that work here I know are booting from a linux live disk and clearning the disk from there, or using third party tools to reset the disk.

update: I noticed that the new drive is apart of a pool, so it seems like windows can detect the drive. but when I try to remove the drive from the pool, it won't let me because there are files on the drive

[Electronics Wizardy]

6 minutes ago, SHG_Marsh said:

update: I noticed that the new drive is apart of a pool, so it seems like windows can detect the drive. but when I try to remove the drive from the pool, it won't let me because there are files on the drive

Goes get-storagepool show anything other than primordial? You might have to delete the storage pool.

 

If a disk is in a stoage pool windows hides it from disk management and other tools.