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Problem slotting in an EVGA 3080 TI into mobo. Potential PC-O11 case design issue?

Need some help. I'm helping a friend with a build through the internet b/c they aren't very experienced. They are having issues slotting in their GPU into their mobo. It's a EVGA 3080 Ti FTW3, Lian Li PC-O11 Dynamic case (comes up later) and a ASrock x570 Velocita mobo.
 

The GPU plate flushes with the case, and the screw holes align. The issue is, the x16 connector is not slotting in. It ends up looking like this: Image 1
 

Due to that, if they let go of the card, it just falls down and out of the slot. So even thought the GPU plate if flushing against the case, the GPU is not slotting in.

I found some threads and videos that I might be related to the issue, where seemingly it seems to be a problem with the PC-O11 Case and its standoff screws. Thread 1, Thread 2, Video 1.

 

 

The thing is, there are multiple builds on the internet with PC-O11 Dynamic and EVGA 3080 FTW3, and the Ti version is the same size as the non-ti version. So I'm posting this here, seeking help. I already went through all basic troubleshooting, and this is definitely not a simple case of PCIe plastic cover, or latch issue. Not only that, but the I/O aligns perfectly with the case. Does anyone have personal knowledge of this case and this GPU, and ideally, of this MOBO all together?

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5 minutes ago, Anoner said:

there are multiple builds on the internet with PC-O11 Dynamic and EVGA 3080 FTW3

they probably have the correct standoffs shipped in their boxes.

Pull the board out and check the standoff height and if it's wrong then order new ones and report back

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2 minutes ago, emosun said:

they probably have the correct standoffs shipped in their boxes.

Pull the board out and check the standoff height and if it's wrong then order new ones and report back

Do you think that, since the I/O aligns perfectly with the current standoffs, it might be a problem replacing them with the taller ones?

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7 minutes ago, Anoner said:

it might be a problem replacing them with the taller ones?

i'd say you have a problem right now if they are too short so check what their height is and if its correct

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if i ever have problem liek this i alwasy unscrew all the motherbaord screws a littl bit so it gives to gpu more "fickle room"

QUOTE ME  FOR ANSWER.

 

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5 hours ago, SavageNeo said:

if i ever have problem liek this i alwasy unscrew all the motherbaord screws a littl bit so it gives to gpu more "fickle room"

I'm afraid that did not do it, but it was worth a try

5 hours ago, emosun said:

i'd say you have a problem right now if they are too short so check what their height is and if its correct

Any particular height I should compare it to? Or should I just also measure how much the connector is off the x16 PCIE slot and add that to the current standoff screws sizes?

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8 hours ago, Anoner said:

Any particular height I should compare it to?

yes pull them out and compare to standoffs from a machine that doesn't have the issue

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