PC wont work with XMP Profiles

[crusadering94]

so i will put a little backstory, i bought PC parts, they never arrived (except GPU) so in january i bought a a cheap interim PC until my parts actually arrived (intel i5 7600k, 16gb gskill trident ram, and i threw in my 2080 super) just yesterday my parts arrived, i put my PC together today i got it up and running however i ran into a few issues my drives wouldnt show up was the first issue, i fixed that by putting the sata cables into a different slot, load up the PC again, had a blue screen error (forgot what it said) i basically just put it into bios and left and it booted normally. now my PC is running the drives are showing but it randomly disconnects from the internet for half a second my discord would kick me in and out of call, any streams i had open would go to an error and i would have to keep refreshing. i turned off the computer and turned off xmp profiles worked like a charm, i just got done playing on it for 4 hours and didnt have an issue, however i would like my ram to run at advertised speed and im wondering if anybody has a fix, right now i havent had an issue with internet cutting out, but trying to load up battlefield 4 just keeps ending up in crashes there is no real "error message" other than the 1 blue screen i got..

 

 

my specs:

B450 Tomahawk Max
Ryzen 7 3700X
2080 Super
32GB Ram (16gb corsair vengeance 16gb GSkill) yes i get the issue still with each set of ram, i have tried


edit: i said i didnt have the disconnect issue but within 1 minute of posting this, i actually got it, added screenshot

[Hairless Monkey Boy]

8 minutes ago, crusadering94 said:

32GB Ram (16gb corsair vengeance 16gb GSkill) yes i get the issue still with each set of ram, i have tried

List the full specs for each, or provide part numbers.

[crusadering94]

4 minutes ago, HairlessMonkeyBoy said:

List the full specs for each, or provide part numbers.

both are 3000Mhz, i can straight up link the amazon for the corsair ram since i purchased it
https://www.amazon.com.au/Corsair-Vengeance-3000MHz-Desktop-Memory/dp/B0134EW7G8/ref=sr_1_1?dchild=1&keywords=corsair+3000mhz+ram&qid=1624543483&sr=8-1

 

 

the gskill is still 3000mhz but i dont know anything else about it, since it just came in the other system i purchased, there are no stickers on it 

[HanZie82]

3 minutes ago, crusadering94 said:

both are 3000Mhz, i can straight up link the amazon for the corsair ram since i purchased it
https://www.amazon.com.au/Corsair-Vengeance-3000MHz-Desktop-Memory/dp/B0134EW7G8/ref=sr_1_1?dchild=1&keywords=corsair+3000mhz+ram&qid=1624543483&sr=8-1

 

 

the gskill is still 3000mhz but i dont know anything else about it, since it just came in the other system i purchased, there are no stickers on it 

You can use software also to find out.
CPU-Z can check RAM so can Speccy.

[Hairless Monkey Boy]

5 minutes ago, crusadering94 said:

both are 3000Mhz, i can straight up link the amazon for the corsair ram since i purchased it
https://www.amazon.com.au/Corsair-Vengeance-3000MHz-Desktop-Memory/dp/B0134EW7G8/ref=sr_1_1?dchild=1&keywords=corsair+3000mhz+ram&qid=1624543483&sr=8-1

 

 

the gskill is still 3000mhz but i dont know anything else about it, since it just came in the other system i purchased, there are no stickers on it 

Okay. And you said you tried each kit alone, and the problem persisted. To be explicit: You tried running the XMP profile with only one or the other kit installed in the correct slots according to the motherboard manual(slots A2 and B2), and the problem persisted?

 

Another question:

 

Did you fresh install Windows with the new PC, or did you just move the drive and continue to use a Windows installation from the "interim PC".

[crusadering94]

10 minutes ago, HairlessMonkeyBoy said:

Okay. And you said you tried each kit alone, and the problem persisted. To be explicit: You tried running the XMP profile with only one or the other kit installed in the correct slots according to the motherboard manual(slots A2 and B2), and the problem persisted?

 

Another question:

 

Did you fresh install Windows with the new PC, or did you just move the drive and continue to use a Windows installation from the "interim PC".

correct, i tried each set separately and the problem persisted with both and i just transferred my drives over, an m.2 and ssd, i also added another ssd (i havent formatted that one yet) 

[Hairless Monkey Boy]

11 minutes ago, crusadering94 said:

correct, i tried each set separately and the problem persisted with both and i just transferred my drives over, an m.2 and ssd, i also added another ssd (i havent formatted that one yet) 

I think I know what you mean, but I don't want to make assumptions. Can you say this again more clearly?

[crusadering94]

11 minutes ago, HairlessMonkeyBoy said:

I think I know what you mean, but I don't want to make assumptions. Can you say this again more clearly?

i tried only the corsair ram, had the same problem, tried only the gskill ram, had the same problem

 

i just took the ram out of their corresponding slots so it would have been a1, b1 on the corsair a2, b2 gskill when i tested them.

[Hairless Monkey Boy]

6 minutes ago, crusadering94 said:

a1, b1 on the corsair

This would never work. Try A2 B2.

[jones177]

If you go over the motherboard manual carefully and have made sure you have done everything correctly and you still have issues return the board.

 

The last 2 computers I have built had motherboard issues so they were returned and the replacements have worked perfectly.

 

 

[crusadering94]

7 hours ago, jones177 said:

If you go over the motherboard manual carefully and have made sure you have done everything correctly and you still have issues return the board.

 

The last 2 computers I have built had motherboard issues so they were returned and the replacements have worked perfectly.

 

 

so the problem with this is, i actually bought the board out of country, a friend bought sent it to me because early during covid literally nothing was available where i live in terms of PC parts, USPS just took a long ass time sending it to me. it was sitting in a warehouse for almost a year before being shipped.

7 hours ago, HairlessMonkeyBoy said:

This would never work. Try A2 B2.

i will try this, my friend told me it might be a voltages issue or something. 

[Hairless Monkey Boy]

3 minutes ago, crusadering94 said:

my friend told me it might be a voltages issue or something. 

Before we can figure that out, we first have to be sure the RAM is installed correctly, and that each kit is independently tested.

[Mark Kaine]

9 hours ago, crusadering94 said:

32GB Ram (16gb corsair vengeance 16gb GSkill) yes i get the issue still with each set of ram, i have tried

yeah so did u reset bios every time when swapping the ram? because  that may still have the wrong timings or something. 

 

And what happens without XMP, any issues?

 

edit: ok and the Ram was probably in the wrong slots too… that would b an easy fix, for one kit.

 

Do you even need 2 kits? why?

generally faster Ram is preferred over more Ram, but maybe you *need* that much for something. 

[crusadering94]

28 minutes ago, Mark Kaine said:

yeah so did u reset bios every time when swapping the ram? because  that may still have the wrong timings or something. 

 

And what happens without XMP, any issues?

 

edit: ok and the Ram was probably in the wrong slots too… that would b an easy fix, for one kit.

 

Do you even need 2 kits? why?

generally faster Ram is preferred over more Ram, but maybe you *need* that much for something. 

i definitely dont need more ram, its helpful when i do some editing but not needed, i just had it lying around and im more than happy to go without it, if it fixes everything. i will try everything when i get home a bit later

[Blue4130]

I'd strongly recommend reinstalling windows. You took an Intel install over to an amd system, funky thinks could be at play. 

[crusadering94]

so an update, i did a clean reinstall of windows, and now both ram work separately, however they still dont work together cpu-z tells me the timings are slightly off, one is 17,17,35 the other is 16,16,35 both 1.35 volts.

is there a way to change tune the timings? i would really prefer to use both if possible

[HanZie82]

5 hours ago, crusadering94 said:

so an update, i did a clean reinstall of windows, and now both ram work separately, however they still dont work together cpu-z tells me the timings are slightly off, one is 17,17,35 the other is 16,16,35 both 1.35 volts.

is there a way to change tune the timings? i would really prefer to use both if possible

You could run both on 1,35V and 17,17,35 timings.
(Thus making the slightly faster one slow donw a bit to match the other set.)

But you would have to most likely do all this manually.
Maybe just using the 1 set on XMP will be way easier. You could sell the other and maybe get a 32GB set. (that will for sure work).

[Hairless Monkey Boy]

7 hours ago, crusadering94 said:

so an update, i did a clean reinstall of windows, and now both ram work separately, however they still dont work together cpu-z tells me the timings are slightly off, one is 17,17,35 the other is 16,16,35 both 1.35 volts.

Great! That would have been my next recommendation after testing the kits independently.

2 hours ago, HanZie82 said:

You could run both on 1,35V and 17,17,35 timings.

This will likely work, but not guaranteed because there still may be problems with secondary or tertiary timing compatibility. The most likely configuration for this to work would be to set the timings and voltage as described above, but also configure the RAM as follows:

 

Instead of like this, where one kit is in A1/B1 and the other is in A2/B2:

II II

Configure it like this so that one kit is entirely in channel A (A1/A2) and the other is entirely in channel B (B1/B2):

II II

[crusadering94]

On 6/25/2021 at 7:41 PM, HairlessMonkeyBoy said:

Great! That would have been my next recommendation after testing the kits independently.

This will likely work, but not guaranteed because there still may be problems with secondary or tertiary timing compatibility. The most likely configuration for this to work would be to set the timings and voltage as described above, but also configure the RAM as follows:

 

Instead of like this, where one kit is in A1/B1 and the other is in A2/B2:

II II

Configure it like this so that one kit is entirely in channel A (A1/A2) and the other is entirely in channel B (B1/B2):

II II

thanks for the tip, will try to get all this done sometime next week, im waiting for some fans in the mail so i will probably do it then