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Latitude 3500 wont boot with 2x 16GB DIMMS

TubsAlwaysWins
By TubsAlwaysWins
in Troubleshooting
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Hello all, just got a 32GB upgrade kit of DDR4 SODIMM from Crucial to go into a Dell Latitude 3500 and im having some issues with it.

I cannot get the laptop to post with a 16Gb stick in slot 1/2. Laptop will post fine with 8Gb in 1/2, 16Gb in 2/2, and 8Gb in 1/2 with 16GB in 2/2 (24GB total). Both 16GB sticks will post on their own in slot 2/2 but I get a post code as soon as slot 1/2 is populated with a 16GB DIMM.

 

Any thoughts?

RAM

Dell Service Tag JVW3HT2

 

BIOS was updated this AM to 1.17.0, all updates are installed.

 

Breaking things 1 day at a time

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