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Is my Ryzen 9 dead already?

Go to solution Solved by Lairlair,

Update in case anyone has the same problem: the CPU was faulty. After the RMA process that last about 10 days, I received a new model and it works perfectly now.

I built a new system with the following components:

Ryzen 9 5900x (New)

MSI MPG B550 Gaming Edge WiFi (new)

Crucial Ballistix 32GB 3600Mhz CL16 (New)

BitFenix 650W (New)

WD Black 1TB M.2 drive (new)

PNY GeForce GTX 1660 Super (6 months old)

Crucial MX500 500GB SSD (4 Years old)

Seagate Barracuda 4TB (1 year old)

 

Everything seems to work and every component shows up correctly in the bios, but then when I try to boot to a hard drive I get constant BSODs and reboots with different error codes (0xc0000001, 0xc0000098, irql is not less or equal, KMODE exception not handled and some more...) and I'm unable to launch windows, or the recovery tool (which was already installed on the SSD or on a usb stick). And then when the system restarts the CPU debug LED on my mobo lights up and stays on forever.

I tried many ram speeds and none helped, I run mem test 86 for 5 hours and got no error, flashed the bios, removed every components to the bare minimum  and the situation is still the same. I'm not sure what to make of this nonsense. What do you think? Thanks!

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10 minutes ago, Lairlair said:

M.2 drive

tried removing that?

✪Ryzen 3600✪RTX3070✪B350✪

✪Trident Z 3600 16-16-16-36✪

✪Noctua U12S Chromax✪

 

 

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13 minutes ago, WickedThunder86 said:

Is your CPU voltage set correct in BIOS?

I left it set to default. Am I supposed to tweak that?

 

5 minutes ago, Mark Kaine said:

tried removing that?

I did try and the same thing happened

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Run a process of elimination. CPU, 1 stick of RAM, Boot drive, GPU and PSU. Try that. If that works, slowly add more components. If it doesn't work, alternate sticks of RAM.

Happy to help.

ASUS ROG Strix B550-F Gaming (WiFi6)\\Ryzen 3 3100 OC 4.5GHz @1.26V\\Corsair H60\\G. Skill Ripjaws V DDR4 2666 CL19\\WD Black SN750 512GB PCIe 3.0 NVMe\\WD 1TB Storage HDD\\EVGA 600B\\GTX 1060 3GB\\ASUS TUF Gaming 23.8" IPS 144Hz@1080p\\Corsair 220T RGB\\Corsair K55 RGB Pro\\Logitech G402 Hyperion Fury

 

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Try re-seating the CPU and make sure its properly seated. Also check it for bent or missing pins first

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29 minutes ago, Lairlair said:

tried many ram speeds and none helped, I run mem test 86 for 5 hours and got no error,

ok, but that wouldnt happen with.a defective cpu??

 

i mean u can try reseating it, but i still suspect something with the hard drives.  i would just have one plugged in to test, maybe you can find the faulty one that way. 

✪Ryzen 3600✪RTX3070✪B350✪

✪Trident Z 3600 16-16-16-36✪

✪Noctua U12S Chromax✪

 

 

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3 hours ago, Mark Kaine said:

ok, but that wouldnt happen with.a defective cpu??

Exactly what's puzzling me. If a pin isn't making contact, wouldn't that keep a test like that to run properly?

 

I've tried removing everything (even the usb headers) but the ram GPU, CPU and CPU cooler but nothing changed, the usb windows tool won't boot (also tried a different key and both work on another computer...) I'm considering reseating the CPU even if it means removing the noctua NH-D15 and reapplying the thermal paste 😭

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5 hours ago, Tegneren said:

Try re-seating the CPU and make sure its properly seated. Also check it for bent or missing pins first

Tried that, it didn't help. I feel like I've tried everything at that point. Is it possible that the CPU is faulty or the motherboard? Is there a way to check that?

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7 minutes ago, Lairlair said:

Tried that, it didn't help. I feel like I've tried everything at that point. Is it possible that the CPU is faulty or the motherboard? Is there a way to check that?

Statistically the motherboard are more likely than the CPU to fail. If you have access to a compatible motherboard(a friend or something) that you know are working, you can try to swap that in.

Outside of that you can try to RMA it. Or contact a local repair shop, if any, for some diagnostics.

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On 6/18/2021 at 3:50 PM, Tegneren said:

Statistically the motherboard are more likely than the CPU to fail. If you have access to a compatible motherboard(a friend or something) that you know are working, you can try to swap that in.

Outside of that you can try to RMA it. Or contact a local repair shop, if any, for some diagnostics.

Yeah ideally I would ask a friend to lend me a CPU but it's a lot of work to remove and reseat the cooler on both mobos. Plus if I somehow mess it up I'd be mortified... All the troubleshooting I've done so far hasn't lead anywhere so I'll RMA the CPU and see if that helps

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On 6/18/2021 at 10:00 AM, Lairlair said:

but then when I try to boot to a hard drive I get constant BSODs and reboots with different error codes (0xc0000001, 0xc0000098 is less or equal, and some more...)

Which one of those drives is the boot drive?

 

Your windows boot usb will not boot. Is it set correctly in the bios?

Main: i9-10850K [Noctua NH-D15 Chromax.Black] | Asus ROG Strix Z490-E | G.Skill Trident Z 2x16GB 3600mhz 16-16-16-36 | MSI GTX 980Ti Gaming 6G (upgrade in progress) | SeaSonic PRIME Ultra Gold 1000W | Samsung 970 Evo Plus 1TB | Samsung 860 Evo 2TB | CoolerMaster MasterCase H500 ARGB | Win 10

Display: ASUS VG248QE

 

Secondary: i7-5820K [Noctua NH-D15] | Asus Sabertooth X99 | G.Skill Ripjaws 4 4x8GB 2400mhz 14-14-14-34 | MSI GTX 980Ti Gaming 6G | beQuiet! PowerZone 850W | Samsung 850 Evo 1TB | WD Caviar Black 1TB HDD | Sharkoon BD28 | Win 10

Display: ASUS VG248QE

 

Laptop: LenovoY70-70 | i7-4820hq | 16GB 1600mhz | GTX 960M 4GB | Linux Ubuntu 18.04

 

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41 minutes ago, Montana16 said:

Which one of those drives is the boot drive?

 

Your windows boot usb will not boot. Is it set correctly in the bios?

I get the 00001 when I try to boot on the SSD, and other error codes when I try to boot on the usb stick (IRQL NOT LESS OR EQUAL, KMODE EXCEPTION NOT HANDLED, SYSTEM THREAD EXCEPTION NOT HANDLED).

Yes it is set correctly in the bios. It does kinda boot, I see the windows logo but then it crashes immediately.

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15 minutes ago, Lairlair said:

I get the 00001 when I try to boot on the SSD, and other error codes when I try to boot on the usb stick (IRQL NOT LESS OR EQUAL, KMODE EXCEPTION NOT HANDLED, SYSTEM THREAD EXCEPTION NOT HANDLED).

Yes it is set correctly in the bios. It does kinda boot, I see the windows logo but then it crashes immediately.

 

Is that USB drive a windows install medium or is it a portable windows version?

 

I'm guessing that ssd with windows is from a different PC, right?

Main: i9-10850K [Noctua NH-D15 Chromax.Black] | Asus ROG Strix Z490-E | G.Skill Trident Z 2x16GB 3600mhz 16-16-16-36 | MSI GTX 980Ti Gaming 6G (upgrade in progress) | SeaSonic PRIME Ultra Gold 1000W | Samsung 970 Evo Plus 1TB | Samsung 860 Evo 2TB | CoolerMaster MasterCase H500 ARGB | Win 10

Display: ASUS VG248QE

 

Secondary: i7-5820K [Noctua NH-D15] | Asus Sabertooth X99 | G.Skill Ripjaws 4 4x8GB 2400mhz 14-14-14-34 | MSI GTX 980Ti Gaming 6G | beQuiet! PowerZone 850W | Samsung 850 Evo 1TB | WD Caviar Black 1TB HDD | Sharkoon BD28 | Win 10

Display: ASUS VG248QE

 

Laptop: LenovoY70-70 | i7-4820hq | 16GB 1600mhz | GTX 960M 4GB | Linux Ubuntu 18.04

 

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1 hour ago, Montana16 said:

 

Is that USB drive a windows install medium or is it a portable windows version?

 

I'm guessing that ssd with windows is from a different PC, right?

It's the usb windows install tool yeah. That SSD is from another pc indeed.

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15 hours ago, Lairlair said:

It's the usb windows install tool yeah. That SSD is from another pc indeed.

Ok, never seen errors like that when using a windows install medium. I have only seen those errors from an already installed windows. Those errors could come from a variety of things but to my knowledge are often associated with RAM or drivers. Could also be fast boot.

 

Did you make that windows install medium yourself or is it from windows (the one you can buy)?

 

Using a ssd with a windows install from a different PC to boot is never a good idea. It's best to do a clean install when building a new PC to avoid errors like these or further down the line.

 

Main: i9-10850K [Noctua NH-D15 Chromax.Black] | Asus ROG Strix Z490-E | G.Skill Trident Z 2x16GB 3600mhz 16-16-16-36 | MSI GTX 980Ti Gaming 6G (upgrade in progress) | SeaSonic PRIME Ultra Gold 1000W | Samsung 970 Evo Plus 1TB | Samsung 860 Evo 2TB | CoolerMaster MasterCase H500 ARGB | Win 10

Display: ASUS VG248QE

 

Secondary: i7-5820K [Noctua NH-D15] | Asus Sabertooth X99 | G.Skill Ripjaws 4 4x8GB 2400mhz 14-14-14-34 | MSI GTX 980Ti Gaming 6G | beQuiet! PowerZone 850W | Samsung 850 Evo 1TB | WD Caviar Black 1TB HDD | Sharkoon BD28 | Win 10

Display: ASUS VG248QE

 

Laptop: LenovoY70-70 | i7-4820hq | 16GB 1600mhz | GTX 960M 4GB | Linux Ubuntu 18.04

 

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Did you try booting up with no drives or booting to a Linux version as live install? (Runs from USB).

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8 hours ago, Montana16 said:

Using a ssd with a windows install from a different PC to boot is never a good idea. It's best to do a clean install when building a new PC to avoid errors like these or further down the line.

Yeah I assumed as much but I thought I'd try and it didn't work. Then when I tried with the installation medium I realised the problem was more serious than I expected (even with the SSD unplugged)

 

7 hours ago, RTX 3071 said:

Did you try booting up with no drives or booting to a Linux version as live install? (Runs from USB).

I've tried a Linux live USB stick and it went in kernel panic. Not sure what that means but it remained stuck there for a few minutes until I shut the power down...

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4 minutes ago, Lairlair said:

Yeah I assumed as much but I thought I'd try and it didn't work. Then when I tried with the installation medium I realised the problem was more serious than I expected (even with the SSD unplugged)

 

I've tried a Linux live USB stick and it went in kernel panic. Not sure what that means but it remained stuck there for a few minutes until I shut the power down...

Did you test with a different PSU? 

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1 hour ago, RTX 3071 said:

Did you test with a different PSU? 

Sadly no, I don't have another PSU lying around. How could a PSU cause a blue screen?

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1 hour ago, Lairlair said:

Yeah I assumed as much but I thought I'd try and it didn't work. Then when I tried with the installation medium I realised the problem was more serious than I expected (even with the SSD unplugged)

 

I've tried a Linux live USB stick and it went in kernel panic. Not sure what that means but it remained stuck there for a few minutes until I shut the power down...

It's probably best if you RMA your stuff.

Since Motherboards are more likely to have issues I'd RMA that first to see if it makes any difference. Even better would be if you could get a board from someone and test your stuff with it. That way you don't have to wait for 2 RMA processes if a new board doesn't make a difference.

If that doesn't do anything RMA the CPU.

 

 

Main: i9-10850K [Noctua NH-D15 Chromax.Black] | Asus ROG Strix Z490-E | G.Skill Trident Z 2x16GB 3600mhz 16-16-16-36 | MSI GTX 980Ti Gaming 6G (upgrade in progress) | SeaSonic PRIME Ultra Gold 1000W | Samsung 970 Evo Plus 1TB | Samsung 860 Evo 2TB | CoolerMaster MasterCase H500 ARGB | Win 10

Display: ASUS VG248QE

 

Secondary: i7-5820K [Noctua NH-D15] | Asus Sabertooth X99 | G.Skill Ripjaws 4 4x8GB 2400mhz 14-14-14-34 | MSI GTX 980Ti Gaming 6G | beQuiet! PowerZone 850W | Samsung 850 Evo 1TB | WD Caviar Black 1TB HDD | Sharkoon BD28 | Win 10

Display: ASUS VG248QE

 

Laptop: LenovoY70-70 | i7-4820hq | 16GB 1600mhz | GTX 960M 4GB | Linux Ubuntu 18.04

 

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7 hours ago, Lairlair said:

Sadly no, I don't have another PSU lying around. How could a PSU cause a blue screen?

There can be bad power delivery to CPU which will cause instability.

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  • 3 weeks later...

Update in case anyone has the same problem: the CPU was faulty. After the RMA process that last about 10 days, I received a new model and it works perfectly now.

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