Is my Ryzen 9 dead already?

[Lairlair]

I built a new system with the following components:

Ryzen 9 5900x (New)

MSI MPG B550 Gaming Edge WiFi (new)

Crucial Ballistix 32GB 3600Mhz CL16 (New)

BitFenix 650W (New)

WD Black 1TB M.2 drive (new)

PNY GeForce GTX 1660 Super (6 months old)

Crucial MX500 500GB SSD (4 Years old)

Seagate Barracuda 4TB (1 year old)

 

Everything seems to work and every component shows up correctly in the bios, but then when I try to boot to a hard drive I get constant BSODs and reboots with different error codes (0xc0000001, 0xc0000098, irql is not less or equal, KMODE exception not handled and some more...) and I'm unable to launch windows, or the recovery tool (which was already installed on the SSD or on a usb stick). And then when the system restarts the CPU debug LED on my mobo lights up and stays on forever.

I tried many ram speeds and none helped, I run mem test 86 for 5 hours and got no error, flashed the bios, removed every components to the bare minimum  and the situation is still the same. I'm not sure what to make of this nonsense. What do you think? Thanks!

[Guest]

Is your CPU voltage set correct in BIOS?

[Mark Kaine]

10 minutes ago, Lairlair said:

M.2 drive

tried removing that?

[Lairlair]

13 minutes ago, WickedThunder86 said:

Is your CPU voltage set correct in BIOS?

I left it set to default. Am I supposed to tweak that?

 

5 minutes ago, Mark Kaine said:

tried removing that?

I did try and the same thing happened

[derpkotacasper]

Run a process of elimination. CPU, 1 stick of RAM, Boot drive, GPU and PSU. Try that. If that works, slowly add more components. If it doesn't work, alternate sticks of RAM.

[Tegneren]

Try re-seating the CPU and make sure its properly seated. Also check it for bent or missing pins first

[Mark Kaine]

29 minutes ago, Lairlair said:

tried many ram speeds and none helped, I run mem test 86 for 5 hours and got no error,

ok, but that wouldnt happen with.a defective cpu??

 

i mean u can try reseating it, but i still suspect something with the hard drives.  i would just have one plugged in to test, maybe you can find the faulty one that way. 

[Lairlair]

3 hours ago, Mark Kaine said:

ok, but that wouldnt happen with.a defective cpu??

Exactly what's puzzling me. If a pin isn't making contact, wouldn't that keep a test like that to run properly?

 

I've tried removing everything (even the usb headers) but the ram GPU, CPU and CPU cooler but nothing changed, the usb windows tool won't boot (also tried a different key and both work on another computer...) I'm considering reseating the CPU even if it means removing the noctua NH-D15 and reapplying the thermal paste

[Lairlair]

5 hours ago, Tegneren said:

Try re-seating the CPU and make sure its properly seated. Also check it for bent or missing pins first

Tried that, it didn't help. I feel like I've tried everything at that point. Is it possible that the CPU is faulty or the motherboard? Is there a way to check that?

[Tegneren]

7 minutes ago, Lairlair said:

Tried that, it didn't help. I feel like I've tried everything at that point. Is it possible that the CPU is faulty or the motherboard? Is there a way to check that?

Statistically the motherboard are more likely than the CPU to fail. If you have access to a compatible motherboard(a friend or something) that you know are working, you can try to swap that in.

Outside of that you can try to RMA it. Or contact a local repair shop, if any, for some diagnostics.

[Lairlair]

On 6/18/2021 at 3:50 PM, Tegneren said:

Statistically the motherboard are more likely than the CPU to fail. If you have access to a compatible motherboard(a friend or something) that you know are working, you can try to swap that in.

Outside of that you can try to RMA it. Or contact a local repair shop, if any, for some diagnostics.

Yeah ideally I would ask a friend to lend me a CPU but it's a lot of work to remove and reseat the cooler on both mobos. Plus if I somehow mess it up I'd be mortified... All the troubleshooting I've done so far hasn't lead anywhere so I'll RMA the CPU and see if that helps

[Montana One-Six]

On 6/18/2021 at 10:00 AM, Lairlair said:

but then when I try to boot to a hard drive I get constant BSODs and reboots with different error codes (0xc0000001, 0xc0000098 is less or equal, and some more...)

Which one of those drives is the boot drive?

 

Your windows boot usb will not boot. Is it set correctly in the bios?

[Lairlair]

41 minutes ago, Montana16 said:

Which one of those drives is the boot drive?

 

Your windows boot usb will not boot. Is it set correctly in the bios?

I get the 00001 when I try to boot on the SSD, and other error codes when I try to boot on the usb stick (IRQL NOT LESS OR EQUAL, KMODE EXCEPTION NOT HANDLED, SYSTEM THREAD EXCEPTION NOT HANDLED).

Yes it is set correctly in the bios. It does kinda boot, I see the windows logo but then it crashes immediately.

[Montana One-Six]

15 minutes ago, Lairlair said:

I get the 00001 when I try to boot on the SSD, and other error codes when I try to boot on the usb stick (IRQL NOT LESS OR EQUAL, KMODE EXCEPTION NOT HANDLED, SYSTEM THREAD EXCEPTION NOT HANDLED).

Yes it is set correctly in the bios. It does kinda boot, I see the windows logo but then it crashes immediately.

 

Is that USB drive a windows install medium or is it a portable windows version?

 

I'm guessing that ssd with windows is from a different PC, right?

[Lairlair]

1 hour ago, Montana16 said:

 

Is that USB drive a windows install medium or is it a portable windows version?

 

I'm guessing that ssd with windows is from a different PC, right?

It's the usb windows install tool yeah. That SSD is from another pc indeed.

[Montana One-Six]

15 hours ago, Lairlair said:

It's the usb windows install tool yeah. That SSD is from another pc indeed.

Ok, never seen errors like that when using a windows install medium. I have only seen those errors from an already installed windows. Those errors could come from a variety of things but to my knowledge are often associated with RAM or drivers. Could also be fast boot.

 

Did you make that windows install medium yourself or is it from windows (the one you can buy)?

 

Using a ssd with a windows install from a different PC to boot is never a good idea. It's best to do a clean install when building a new PC to avoid errors like these or further down the line.

 

[RTX 3071]

Did you try booting up with no drives or booting to a Linux version as live install? (Runs from USB).

[Lairlair]

8 hours ago, Montana16 said:

Using a ssd with a windows install from a different PC to boot is never a good idea. It's best to do a clean install when building a new PC to avoid errors like these or further down the line.

Yeah I assumed as much but I thought I'd try and it didn't work. Then when I tried with the installation medium I realised the problem was more serious than I expected (even with the SSD unplugged)

 

7 hours ago, RTX 3071 said:

Did you try booting up with no drives or booting to a Linux version as live install? (Runs from USB).

I've tried a Linux live USB stick and it went in kernel panic. Not sure what that means but it remained stuck there for a few minutes until I shut the power down...

[RTX 3071]

4 minutes ago, Lairlair said:

Yeah I assumed as much but I thought I'd try and it didn't work. Then when I tried with the installation medium I realised the problem was more serious than I expected (even with the SSD unplugged)

 

I've tried a Linux live USB stick and it went in kernel panic. Not sure what that means but it remained stuck there for a few minutes until I shut the power down...

Did you test with a different PSU? 

[Lairlair]

1 hour ago, RTX 3071 said:

Did you test with a different PSU? 

Sadly no, I don't have another PSU lying around. How could a PSU cause a blue screen?

[Montana One-Six]

1 hour ago, Lairlair said:

Yeah I assumed as much but I thought I'd try and it didn't work. Then when I tried with the installation medium I realised the problem was more serious than I expected (even with the SSD unplugged)

 

I've tried a Linux live USB stick and it went in kernel panic. Not sure what that means but it remained stuck there for a few minutes until I shut the power down...

It's probably best if you RMA your stuff.

Since Motherboards are more likely to have issues I'd RMA that first to see if it makes any difference. Even better would be if you could get a board from someone and test your stuff with it. That way you don't have to wait for 2 RMA processes if a new board doesn't make a difference.

If that doesn't do anything RMA the CPU.

 

 

[RTX 3071]

7 hours ago, Lairlair said:

Sadly no, I don't have another PSU lying around. How could a PSU cause a blue screen?

There can be bad power delivery to CPU which will cause instability.

[Lairlair]

Update in case anyone has the same problem: the CPU was faulty. After the RMA process that last about 10 days, I received a new model and it works perfectly now.