Front USB Ports Not Working..... ?

[Error 504]

Few weeks ago, after Windows 10 update, my front USB ports stopped working. Then I figured that I also needed to installed an OPTIONAL update. So I installed it, and the ports started working again.

 

Few days ago, there was another Windows 10 update, and that "broke" my front USB ports again, and this time, there is no "fix" optional update.

 

The ports don't work now. When they worked, I could plug in my phone and I could access the files on my phone.

Now when I plug in my phone, the battery still gets charged, but I can't access files.

I tried plugging in USB stick, and also not working.

 

The ports in the back still work, but it's just annoying to reach around.

 

Any advice please?

 

Thank you.

[tkitch]

try launching command prompt as an Administrator and run:  SFC /Scannow

 

you could then try uninstalling the USB Controller from device manager in safemode, rebooting, and letting it redetect.

 

 

[Helpful Tech Witch]

Go into device manager, and see if there are any devices that don't have drivers installed.

If so, go and find the USB driver on your motherboards support page.

[Error 504]

SFC --> Windows Resource Protection did not find any integrity violations.

 

safe mode reboot ---> i removed usb in safe mode, restarted, windows installed usb on its own, and still no front usb

 

device manager ---> no exclamation mark on any of the usb icons

 

and i don't see any usb driver for my mb ---> msi z370 a-pro

 

dang it, i guess i'm gonna have to go on without the front usb ports until someone at msi decides to continue supporting this old motherboard.