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On-board graphics not displaying.

I am trying to run my second monitor off of my integrated graphics hdmi,  I've enabled igpu multi-monitor in bios. I have already updated and activated the drivers.  When I plug my secondary monitor in the hdmi port for the motherboard there isn't any display,  nor can I manually detect it in display settings.  

 

Please,  any and all help would and will be tremendously appreciated.  Could the port itself be messed up? It's less than 2 months old. 

 

Asrock b460 Phantom gaming 4

i5 10400 

Zotac gtx 1660

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What CPU do you have?

BabyBlu (Primary Rig): 

  • CPU: Intel Core i9 9900K @ up to 5.2Ghz, 5.0Ghz all-core
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000Mhz 16-18-18-34
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2070Mhz core, 8000Mhz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB NVME, 3x ADATA Ultimate SU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB NVME
  • PSU: Corsair HX1000i
  • Monitor: MSI MPG341CQR 34" 3440x1440 200Hz(OC) Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: Corsair Scimitar Elite/MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ Per Core 5.0Ghz - 5.0Ghz - 4.9Ghz - 4.8Ghz, Cache @ 4.6Ghz, De-lidded
  • Motherboard: Asus Z97A
  • RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24
  • GPU: EVGA GTX 1080 FTW2 Gaming ICX
  • Case: Corsair Vengeance C70, With Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 1TB NVME
  • PSU: Corsair AX760
  • Monitor: Samsung C27JG56 27" 2560x1440 144Hz Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: Rosewill RK 9000V2(Cherry MX Blue)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BlackBox (HTPC):

  • Intel Pentium G4600 (Kaby Lake)
  • Asus H110T/CSM Thin Mini-ITX
  • G.Skill 1x8GB DDR4-2400 SO-DIMM CL16
  • iGPU
  • Akasa Euler Fanless Solid Aluminum THIN Mini ITX Case (passively cooled)
  • Samsung 850 EVO 250GB
  • External 120W Power Adaptor
  • 4K TV
  • Passively cooled by the Akasa case. No moving parts!
  • Handheld QWERTY keyboard and trackpad.
  • Windows 10 Pro, Kodi autostarts on boot

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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I updated the post,  realized I forgot to put my pc specs

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You don't have a 10400F by any chance?

F@H
Desktop: i7-5960X 4.4GHz, Noctua NH-D14, ASUS Rampage V, 32GB, RTX3080, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Thermaltake Overseer RX1, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Dell XPS 2 in 1 2019, 32GB, 1TB, 4K

 

GPD Win 2

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8 minutes ago, Kilrah said:

You don't have a 10400F by any chance?

I think his primary monitor is working, but the secondary isnt

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20 minutes ago, Kilrah said:

You don't have a 10400F by any chance?

I do not, eventually when I have some more money saved,  the i5 will be upgraded.  

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27 minutes ago, TiltedV2 said:

I am trying to run my second monitor off of my integrated graphics hdmi,  I've enabled igpu multi-monitor in bios. I have already updated and activated the drivers.  When I plug my secondary monitor in the hdmi port for the motherboard there isn't any display,  nor can I manually detect it in display settings.  

 

Please,  any and all help would and will be tremendously appreciated.  Could the port itself be messed up? It's less than 2 months old. 

 

Asrock b460 Phantom gaming 4

i5 10400 

Zotac gtx 1660

I think the integrated graphics are automatically being turned off, because you have a graphics card plugged in.

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11 minutes ago, Latvian Video said:

I think his primary monitor is working, but the secondary isnt

So both monitors will work if I connect both to my 1660 but I do no want both connected to my dedicated gpu. 

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2 minutes ago, Latvian Video said:

I think the integrated graphics are automatically being turned off, because you have a graphics card plugged in.

The problem with that is,  it will no display at all,  even without a dedicated gpu. I don't want it to be faulty hardware but it is kinda looking like that hdmi port is scuffed. 

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Just now, TiltedV2 said:

The problem with that is,  it will no display at all,  even without a dedicated gpu. I don't want it to be faulty hardware but it is kinda looking like that hdmi port is scuffed. 

If it doesnt have video, when the graphics card is removed, then it likely is the port on the motherboard, or the integrated gpu.

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Isn't he able to do this through nvidia control panel to ensure his IGPU is constantly turned on.

#Murica(butinternational)parrotgang

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8 minutes ago, Latvian Video said:

If it doesnt have video, when the graphics card is removed, then it likely is the port on the motherboard, or the integrated gpu.

Man, that sucks, but I appreciate the insight.  Thank you all for your wisdom. 

When I get off of work I'm going to do some more testing.  Will update if I fixed it.  

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27 minutes ago, TiltedV2 said:

I do not, eventually when I have some more money saved,  the i5 will be upgraded.  

This response doesn't quite indicate that you understand the intent of the question.

 

The 10400 has an iGPU, and so you can enable multi-monitor in the BIOS and plug a second monitor into the motherboard as you have done.

 

However.

 

The 10400F does not have an iGPU. And therefore you cannot connect a second monitor to the motherboard.

 

The "F" version is a lower cost version of the 10400.

 

So, are you absolutely sure you do not have the "F" version?

BabyBlu (Primary Rig): 

  • CPU: Intel Core i9 9900K @ up to 5.2Ghz, 5.0Ghz all-core
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000Mhz 16-18-18-34
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2070Mhz core, 8000Mhz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB NVME, 3x ADATA Ultimate SU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB NVME
  • PSU: Corsair HX1000i
  • Monitor: MSI MPG341CQR 34" 3440x1440 200Hz(OC) Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: Corsair Scimitar Elite/MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ Per Core 5.0Ghz - 5.0Ghz - 4.9Ghz - 4.8Ghz, Cache @ 4.6Ghz, De-lidded
  • Motherboard: Asus Z97A
  • RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24
  • GPU: EVGA GTX 1080 FTW2 Gaming ICX
  • Case: Corsair Vengeance C70, With Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 1TB NVME
  • PSU: Corsair AX760
  • Monitor: Samsung C27JG56 27" 2560x1440 144Hz Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: Rosewill RK 9000V2(Cherry MX Blue)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BlackBox (HTPC):

  • Intel Pentium G4600 (Kaby Lake)
  • Asus H110T/CSM Thin Mini-ITX
  • G.Skill 1x8GB DDR4-2400 SO-DIMM CL16
  • iGPU
  • Akasa Euler Fanless Solid Aluminum THIN Mini ITX Case (passively cooled)
  • Samsung 850 EVO 250GB
  • External 120W Power Adaptor
  • 4K TV
  • Passively cooled by the Akasa case. No moving parts!
  • Handheld QWERTY keyboard and trackpad.
  • Windows 10 Pro, Kodi autostarts on boot

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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4 minutes ago, HairlessMonkeyBoy said:

This response doesn't quite indicate that you understand the intent of the question.

 

The 10400 has an iGPU, and so you can enable multi-monitor in the BIOS and plug a second monitor into the motherboard as you have done.

 

However.

 

The 10400F does not have an iGPU. And therefore you cannot connect a second monitor to the motherboard.

 

The "F" version is a lower cost version of the 10400.

 

So, are you absolutely sure you do not have the "F" version?

I think he was plugging 1 monitor into the gpu, but the other one into the mobo. The mobo only has 1 hdmi port

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38 minutes ago, TiltedV2 said:

I do no want both connected to my dedicated gpu. 

Why? Connecting one to each only causes performance loss. 

F@H
Desktop: i7-5960X 4.4GHz, Noctua NH-D14, ASUS Rampage V, 32GB, RTX3080, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Thermaltake Overseer RX1, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Dell XPS 2 in 1 2019, 32GB, 1TB, 4K

 

GPD Win 2

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42 minutes ago, TiltedV2 said:

Man, that sucks, but I appreciate the insight.  Thank you all for your wisdom. 

When I get off of work I'm going to do some more testing.  Will update if I fixed it.  

Check the BIOs setting to make sure your iGPU is enabled.

 

In the BIOS, go to

  • Advanced > Chipset ocnfiguration
  • Scroll down to IGPU Multi-Monitor
  • Set this at ENABLE

Enjoy

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6 hours ago, wkdpaul said:

Check the BIOs setting to make sure your iGPU is enabled.

 

In the BIOS, go to

  • Advanced > Chipset ocnfiguration
  • Scroll down to IGPU Multi-Monitor
  • Set this at ENABLE

Enjoy

I already had that done man,  it's in the original post.  But very good advice for others.  I believe my problem is a faulty hdmi port.  

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7 hours ago, HairlessMonkeyBoy said:

This response doesn't quite indicate that you understand the intent of the question.

 

The 10400 has an iGPU, and so you can enable multi-monitor in the BIOS and plug a second monitor into the motherboard as you have done.

 

However.

 

The 10400F does not have an iGPU. And therefore you cannot connect a second monitor to the motherboard.

 

The "F" version is a lower cost version of the 10400.

 

So, are you absolutely sure you do not have the "F" version?

To reiterate,  I am positive I have the i5 10400. Not the 10400F

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