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Z590-E one LED is always on

Onetrickpony
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Hello!

Hope to get some help figuring out why the top left rgb RoG logo is always blue on my Strix z590-e. 
It's always on even when changing colours in Aura, solid red turns to purple for example. Even when turning the PC off the blue LED is on, the other LEDs in the same area turn off as configured. 

I've tried dark mode in armour crate and activated stealth mode for lights in bios and updated bios to latest ver. nothing turns that blue light off. 

Surely this isn't a feature, anyone had this problem and know a solution? 

 

Thanks!

IMG_20210610_000652.jpg

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Posted

Defective controller perhaps. Indeed it's not normal for blue to always be on so I would RMA it is still within warranty.

Crystal: CPU: i7 7700K | Motherboard: Asus ROG Strix Z270F | RAM: GSkill 16 GB@3200MHz | GPU: Nvidia GTX 1080 Ti FE | Case: Corsair Crystal 570X (black) | PSU: EVGA Supernova G2 1000W | Monitor: Asus VG248QE 24"

Laptop: Dell XPS 13 9370 | CPU: i5 10510U | RAM: 16 GB

Server: CPU: i5 4690k | RAM: 16 GB | Case: Corsair Graphite 760T White | Storage: 19 TB

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