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Not getting anywhere near advertised speeds

I pay for the fastest internet available in my area, which is unfortunately through Spectrum.  My speedtest.net test suggests that my connection speed is fine, but my actual download speeds are significantly slower than they should be.  I hover between 50 and 90 Mbps on Steam and about 30 to 50 Mbps on PS5 and Xbox with a wired connection.  I've had Spectrum for a very long time and I've never been close to advertised speeds.  I've grown very frustrated with this and I want to fix it.

bc36f581db3dd92d8248c6d2eadaef52.png
https://gyazo.com/bc36f581db3dd92d8248c6d2eadaef52

My new build - CPUIntel Core i9-11900K I GPU: EVGA RTX 3090 FTW3 Ultra Gaming I MotherboardAsus ROG Maximus XIII Hero I RAM: G.Skill Trident Z Royal (Silver) 32GB 4000 MHz C15 I SSDSamsung 980 Pro 2TB I PSUCorsair RM1000x (2021) I Cooler: Corsair H150i Elite Capellix (white) I CaseLian Li O11 Dynamic XL ROG Certified (white) I FansCorsair QL120 (white) x10 Cables: Corsair Premium Individually Sleeved (white) Keyboard: Corsair K100 RGB I Mouse: Razer Basilisk Ultimate Mouse Pad: Corsair MM700 RGB Speakers: Bose Companion 2 Series III Headset: Sony PULSE 3D Monitor: Aorus FV43U 

 

My first build:

  • CPU - Intel Core i9 9900KF @ 4.97GHz
  • GPU - EVGA GeForce RTX 2080 Super FTW3 Ultra
  • Motherboard - Asus ROG Strix Z-390E Gaming
  • RAM - 32GB (4x8) Corsair Dominator Platinum RGB @ 3600MHz
  • Storage - Samsung 970 EVO Plus M.2 NVMe 1TB SSD and Samsung 860 EVO 1TB SSD
  • Cooler - Corsair H100i RGB Platinum SE w/LL120 Fans
  • Case - Corsair Crystal Series 680X (Black)
  • Fans - [3x] Corsair QL120 RGB LED (front), [1x] Corsair QL140 RGB LED (rear), [2x] Corsair LL140 RGB LED (bottom)
  • PSU - EVGA Supernova 1000w G+
  • Monitor - Acer Predator X34
  • Keyboard - Corsair K95 RGB Platinum XT
  • Mouse - Razer Lancehead, Tournament Edition (Mercury)
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4 minutes ago, lerodemmy said:

I pay for the fastest internet available in my area, which is unfortunately through Spectrum.  My speedtest.net test suggests that my connection speed is fine, but my actual download speeds are significantly slower than they should be.  I hover between 50 and 90 Mbps on Steam and about 30 to 50 Mbps on PS5 and Xbox.  I've had Spectrum for a very long time and I've never been close to advertised speeds.  I've grown very frustrated with this and I want to fix it.

bc36f581db3dd92d8248c6d2eadaef52.png
https://gyazo.com/bc36f581db3dd92d8248c6d2eadaef52

For actual download and upload speed, only look at the first 2 digit, that will be your actual speed in MB/s. Mbps =/= MB/s.

So, you are getting the speed you paid for, considering you said your peak was 90 Mb/s. Steam reports speed in MB/s.

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1 minute ago, DobertRownySr said:

Are you using wired internet or wifi?

Wired.

My new build - CPUIntel Core i9-11900K I GPU: EVGA RTX 3090 FTW3 Ultra Gaming I MotherboardAsus ROG Maximus XIII Hero I RAM: G.Skill Trident Z Royal (Silver) 32GB 4000 MHz C15 I SSDSamsung 980 Pro 2TB I PSUCorsair RM1000x (2021) I Cooler: Corsair H150i Elite Capellix (white) I CaseLian Li O11 Dynamic XL ROG Certified (white) I FansCorsair QL120 (white) x10 Cables: Corsair Premium Individually Sleeved (white) Keyboard: Corsair K100 RGB I Mouse: Razer Basilisk Ultimate Mouse Pad: Corsair MM700 RGB Speakers: Bose Companion 2 Series III Headset: Sony PULSE 3D Monitor: Aorus FV43U 

 

My first build:

  • CPU - Intel Core i9 9900KF @ 4.97GHz
  • GPU - EVGA GeForce RTX 2080 Super FTW3 Ultra
  • Motherboard - Asus ROG Strix Z-390E Gaming
  • RAM - 32GB (4x8) Corsair Dominator Platinum RGB @ 3600MHz
  • Storage - Samsung 970 EVO Plus M.2 NVMe 1TB SSD and Samsung 860 EVO 1TB SSD
  • Cooler - Corsair H100i RGB Platinum SE w/LL120 Fans
  • Case - Corsair Crystal Series 680X (Black)
  • Fans - [3x] Corsair QL120 RGB LED (front), [1x] Corsair QL140 RGB LED (rear), [2x] Corsair LL140 RGB LED (bottom)
  • PSU - EVGA Supernova 1000w G+
  • Monitor - Acer Predator X34
  • Keyboard - Corsair K95 RGB Platinum XT
  • Mouse - Razer Lancehead, Tournament Edition (Mercury)
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Speedtest.net reports speeds in Mb, which stands for Megabit. Steam (and probably PS5/Xbox?) reports speeds in MB (note the capital B), which stands for Megabyte.
1 byte consists of 8 bits, so 1MB = 8Mb, or in your case it's 50-90MB = 400-730Mb.

 

Speedtest.net is basically the best case scenario, so the speeds you're getting seem pretty realistic (keeping in mind your speed is limited by the server you're connecting to)

 

"We're all in this together, might as well be friends" Tom, Toonami.

 mini_cardboard: a 4% keyboard build log and how keyboards workhttps://linustechtips.com/topic/1328547-mini_cardboard-a-4-keyboard-build-log-and-how-keyboards-work/

 

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With almost 1gbit downstream not every provider/service is going to fully saturate your connection.  

Ryzen 7 5800X w/Noctua NH-D15S / Gigabyte RTX 2070 Super / 32Gb Vengeance 3200 (4x8) / MSI X470

Sabrent Rocket 512Gb m.2 / 2x1Tb T-Force Vulcan SATA SSD / Seasonic Focus GX-750

Dell S3220DGF - curved 32" 1440p 165Hz

 

Ryzen 5 3600 w/Stealth / MSI RTX 2060 Gaming Z / 16Gb Vengeance 2666 / MSI X470

Intel 660p 1tb / 1Tb T-Force Vulcan SATA SSD / Thermaltake Smart 600W 80+

HP 32Q - 32" 1440p 60hz

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7 minutes ago, minibois said:

Speedtest.net reports speeds in Mb, which stands for Megabit. Steam (and probably PS5/Xbox?) reports speeds in MB (note the capital B), which stands for Megabyte.
1 byte consists of 8 bits, so 1MB = 8Mb, or in your case it's 50-90MB = 400-730Mb.

 

Speedtest.net is basically the best case scenario, so the speeds you're getting seem pretty realistic (keeping in mind your speed is limited by the server you're connecting to)

 

I’m getting about 75 MB/s in this video (not sure if you can see it).  So that’s fairly appropriate for my advertised speeds?

My new build - CPUIntel Core i9-11900K I GPU: EVGA RTX 3090 FTW3 Ultra Gaming I MotherboardAsus ROG Maximus XIII Hero I RAM: G.Skill Trident Z Royal (Silver) 32GB 4000 MHz C15 I SSDSamsung 980 Pro 2TB I PSUCorsair RM1000x (2021) I Cooler: Corsair H150i Elite Capellix (white) I CaseLian Li O11 Dynamic XL ROG Certified (white) I FansCorsair QL120 (white) x10 Cables: Corsair Premium Individually Sleeved (white) Keyboard: Corsair K100 RGB I Mouse: Razer Basilisk Ultimate Mouse Pad: Corsair MM700 RGB Speakers: Bose Companion 2 Series III Headset: Sony PULSE 3D Monitor: Aorus FV43U 

 

My first build:

  • CPU - Intel Core i9 9900KF @ 4.97GHz
  • GPU - EVGA GeForce RTX 2080 Super FTW3 Ultra
  • Motherboard - Asus ROG Strix Z-390E Gaming
  • RAM - 32GB (4x8) Corsair Dominator Platinum RGB @ 3600MHz
  • Storage - Samsung 970 EVO Plus M.2 NVMe 1TB SSD and Samsung 860 EVO 1TB SSD
  • Cooler - Corsair H100i RGB Platinum SE w/LL120 Fans
  • Case - Corsair Crystal Series 680X (Black)
  • Fans - [3x] Corsair QL120 RGB LED (front), [1x] Corsair QL140 RGB LED (rear), [2x] Corsair LL140 RGB LED (bottom)
  • PSU - EVGA Supernova 1000w G+
  • Monitor - Acer Predator X34
  • Keyboard - Corsair K95 RGB Platinum XT
  • Mouse - Razer Lancehead, Tournament Edition (Mercury)
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5 minutes ago, lerodemmy said:

I’m getting about 75 MB/s in this video (not sure if you can see it).  So that’s fairly appropriate for my advertised speeds?

IMG_7951.MOV

Yes,

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3 minutes ago, Pikatchu said:

Yes,

Fascinating.  I was convinced for years that my downloads were upwards to 10 times slower than they should be and I just had to deal with it.  I guess I never understood the difference between a megabyte and a megabit.

My new build - CPUIntel Core i9-11900K I GPU: EVGA RTX 3090 FTW3 Ultra Gaming I MotherboardAsus ROG Maximus XIII Hero I RAM: G.Skill Trident Z Royal (Silver) 32GB 4000 MHz C15 I SSDSamsung 980 Pro 2TB I PSUCorsair RM1000x (2021) I Cooler: Corsair H150i Elite Capellix (white) I CaseLian Li O11 Dynamic XL ROG Certified (white) I FansCorsair QL120 (white) x10 Cables: Corsair Premium Individually Sleeved (white) Keyboard: Corsair K100 RGB I Mouse: Razer Basilisk Ultimate Mouse Pad: Corsair MM700 RGB Speakers: Bose Companion 2 Series III Headset: Sony PULSE 3D Monitor: Aorus FV43U 

 

My first build:

  • CPU - Intel Core i9 9900KF @ 4.97GHz
  • GPU - EVGA GeForce RTX 2080 Super FTW3 Ultra
  • Motherboard - Asus ROG Strix Z-390E Gaming
  • RAM - 32GB (4x8) Corsair Dominator Platinum RGB @ 3600MHz
  • Storage - Samsung 970 EVO Plus M.2 NVMe 1TB SSD and Samsung 860 EVO 1TB SSD
  • Cooler - Corsair H100i RGB Platinum SE w/LL120 Fans
  • Case - Corsair Crystal Series 680X (Black)
  • Fans - [3x] Corsair QL120 RGB LED (front), [1x] Corsair QL140 RGB LED (rear), [2x] Corsair LL140 RGB LED (bottom)
  • PSU - EVGA Supernova 1000w G+
  • Monitor - Acer Predator X34
  • Keyboard - Corsair K95 RGB Platinum XT
  • Mouse - Razer Lancehead, Tournament Edition (Mercury)
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There's a point of diminishing returns. You have all that bandwidth available to *you*, but that doesn't mean the servers of sites online are going to send it that fast. Steam has millions of users, any number of which might be downloading games at the same time. There's no means of transmission that could remotely deliver 1Gbps to all of them simultaneously. Getting around 75-90MB/s is honestly pretty darn good.

 

The only time you're ever going to really use 1Gbps or more is when you're downloading multiple things from multiple places, so your downstream from each stacks. Torrenting benefits, as well, as it scales to as many peers as are available.

CPU: AMD Ryzen 9 5900X · Cooler: Artic Liquid Freezer II 280 · Motherboard: MSI MEG X570 Unify · RAM: G.skill Ripjaws V 2x16GB 3600MHz CL16 (2Rx8) · Graphics Card: ASUS GeForce RTX 3060 Ti TUF Gaming · Boot Drive: 500GB WD Black SN750 M.2 NVMe SSD · Game Drive: 2TB Crucial MX500 SATA SSD · PSU: Corsair White RM850x 850W 80+ Gold · Case: Corsair 4000D Airflow · Monitor: MSI Optix MAG342CQR 34” UWQHD 3440x1440 144Hz · Keyboard: Corsair K100 RGB Optical-Mechanical Gaming Keyboard (OPX Switch) · Mouse: Corsair Ironclaw RGB Wireless Gaming Mouse

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19 minutes ago, lerodemmy said:

Fascinating.  I was convinced for years that my downloads were upwards to 10 times slower than they should be and I just had to deal with it.  I guess I never understood the difference between a megabyte and a megabit.

With your internet and your rig, the thousands upon thousands of dollars you've spent... I would peruse Youtube and these forums pretty hardcore.  Not knowing MB vs Mb... that's internet 101, and something you should know when you're paying for Gb internet.  

 

It's like knowing what HP means when shopping cars.

 

Looking at your rig, you've got Pro SSD.. do you know what that means for example?

 

Regardless, glad you learned something today and hopefully it helped you out.

Emma : i9 9900K 5.1Ghz All-Core - Gigabyte AORUS Z370 Gaming 5 - Tt Water 3.0 Ultimate 360mm AIO - G. Skill Ripjaws V 32GB 3200Mhz - Gigabyte AORUS 1080Ti - 750 EVO 512GB + 2x 860 EVO 1TB M.2 (RAID 0) - EVGA Supernova 650 P2 - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Logitech G910, G502, G933 - Cooler Master Universal Graphics Card Holder

 

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8 minutes ago, Dedayog said:

With your internet and your rig, the thousands upon thousands of dollars you've spent... I would peruse Youtube and these forums pretty hardcore.  Not knowing MB vs Mb... that's internet 101, and something you should know when you're paying for Gb internet.  

 

It's like knowing what HP means when shopping cars.

 

Looking at your rig, you've got Pro SSD.. do you know what that means for example?

 

Regardless, glad you learned something today and hopefully it helped you out.

Wow. You can tell how much of a car guy I am. My brain instantly went to "What does Hewlett-Packard have to do with cars?" Took me a hot minute to realize it was horsepower. 😉

CPU: AMD Ryzen 9 5900X · Cooler: Artic Liquid Freezer II 280 · Motherboard: MSI MEG X570 Unify · RAM: G.skill Ripjaws V 2x16GB 3600MHz CL16 (2Rx8) · Graphics Card: ASUS GeForce RTX 3060 Ti TUF Gaming · Boot Drive: 500GB WD Black SN750 M.2 NVMe SSD · Game Drive: 2TB Crucial MX500 SATA SSD · PSU: Corsair White RM850x 850W 80+ Gold · Case: Corsair 4000D Airflow · Monitor: MSI Optix MAG342CQR 34” UWQHD 3440x1440 144Hz · Keyboard: Corsair K100 RGB Optical-Mechanical Gaming Keyboard (OPX Switch) · Mouse: Corsair Ironclaw RGB Wireless Gaming Mouse

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40 minutes ago, lerodemmy said:

I’m getting about 75 MB/s in this video (not sure if you can see it).  So that’s fairly appropriate for my advertised speeds?

IMG_7951.MOV

75*8=600

So fairly appropriate, considering around 900Mb/s is your best case scenario speed.

10 minutes ago, Dedayog said:

It's like knowing what HP means when shopping cars.

At first I thought "wait, what does Hewlett Packard have to do with cars?", then I understood what you meant 😄

HP can be used in so many scenarios.

 

I most often see it as "hit points" in different games (like Pokemon), but it could also be Hewlett Packard, Harry Potter or of course horsepower.

 

EDIT:

Just now, Chris Pratt said:

Wow. You can tell how much of a car guy I am. My brain instantly went to "What does Hewlett-Packard have to do with cars?" Took me a hot minute to realize it was horsepower. 😉

I only saw your post after posting mine, looks like we had the same HP confusion! Even worded it the same 😄

"We're all in this together, might as well be friends" Tom, Toonami.

 mini_cardboard: a 4% keyboard build log and how keyboards workhttps://linustechtips.com/topic/1328547-mini_cardboard-a-4-keyboard-build-log-and-how-keyboards-work/

 

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2 minutes ago, minibois said:

75*8=600

So fairly appropriate, considering around 900Mb/s is your best case scenario speed.

At first I thought "wait, what does Hewlett Packard have to do with cars?", then I understood what you meant 😄

HP can be used in so many scenarios.

 

I most often see it as "hit points" in different games (like Pokemon), but it could also be Hewlett Packard, Harry Potter or of course horsepower.

 

EDIT:

I only saw your post after posting mine, looks like we had the same HP confusion! Even worded it the same 😄

Freaky... At least we're not alone.

CPU: AMD Ryzen 9 5900X · Cooler: Artic Liquid Freezer II 280 · Motherboard: MSI MEG X570 Unify · RAM: G.skill Ripjaws V 2x16GB 3600MHz CL16 (2Rx8) · Graphics Card: ASUS GeForce RTX 3060 Ti TUF Gaming · Boot Drive: 500GB WD Black SN750 M.2 NVMe SSD · Game Drive: 2TB Crucial MX500 SATA SSD · PSU: Corsair White RM850x 850W 80+ Gold · Case: Corsair 4000D Airflow · Monitor: MSI Optix MAG342CQR 34” UWQHD 3440x1440 144Hz · Keyboard: Corsair K100 RGB Optical-Mechanical Gaming Keyboard (OPX Switch) · Mouse: Corsair Ironclaw RGB Wireless Gaming Mouse

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HP - Torque x RPM / 5252 =P

Ryzen 7 5800X w/Noctua NH-D15S / Gigabyte RTX 2070 Super / 32Gb Vengeance 3200 (4x8) / MSI X470

Sabrent Rocket 512Gb m.2 / 2x1Tb T-Force Vulcan SATA SSD / Seasonic Focus GX-750

Dell S3220DGF - curved 32" 1440p 165Hz

 

Ryzen 5 3600 w/Stealth / MSI RTX 2060 Gaming Z / 16Gb Vengeance 2666 / MSI X470

Intel 660p 1tb / 1Tb T-Force Vulcan SATA SSD / Thermaltake Smart 600W 80+

HP 32Q - 32" 1440p 60hz

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2 hours ago, Dedayog said:

With your internet and your rig, the thousands upon thousands of dollars you've spent... I would peruse Youtube and these forums pretty hardcore.  Not knowing MB vs Mb... that's internet 101, and something you should know when you're paying for Gb internet.  

 

It's like knowing what HP means when shopping cars.

 

Looking at your rig, you've got Pro SSD.. do you know what that means for example?

 

Regardless, glad you learned something today and hopefully it helped you out.

I do know that my SSD is PCIe 4.0, which makes it (I think) about twice as fast as PCIe 3.0.

 

I knew MB and Mb were different, but I didn’t know how different.  And I thought the same unit of measurement was used for the speed you see on speedtest.net and your download speeds.

 

I’m also glad I learned this today.  I was really bothered about my download speed for a long time, and it’s nice to know I’m not getting ripped off (too much).

My new build - CPUIntel Core i9-11900K I GPU: EVGA RTX 3090 FTW3 Ultra Gaming I MotherboardAsus ROG Maximus XIII Hero I RAM: G.Skill Trident Z Royal (Silver) 32GB 4000 MHz C15 I SSDSamsung 980 Pro 2TB I PSUCorsair RM1000x (2021) I Cooler: Corsair H150i Elite Capellix (white) I CaseLian Li O11 Dynamic XL ROG Certified (white) I FansCorsair QL120 (white) x10 Cables: Corsair Premium Individually Sleeved (white) Keyboard: Corsair K100 RGB I Mouse: Razer Basilisk Ultimate Mouse Pad: Corsair MM700 RGB Speakers: Bose Companion 2 Series III Headset: Sony PULSE 3D Monitor: Aorus FV43U 

 

My first build:

  • CPU - Intel Core i9 9900KF @ 4.97GHz
  • GPU - EVGA GeForce RTX 2080 Super FTW3 Ultra
  • Motherboard - Asus ROG Strix Z-390E Gaming
  • RAM - 32GB (4x8) Corsair Dominator Platinum RGB @ 3600MHz
  • Storage - Samsung 970 EVO Plus M.2 NVMe 1TB SSD and Samsung 860 EVO 1TB SSD
  • Cooler - Corsair H100i RGB Platinum SE w/LL120 Fans
  • Case - Corsair Crystal Series 680X (Black)
  • Fans - [3x] Corsair QL120 RGB LED (front), [1x] Corsair QL140 RGB LED (rear), [2x] Corsair LL140 RGB LED (bottom)
  • PSU - EVGA Supernova 1000w G+
  • Monitor - Acer Predator X34
  • Keyboard - Corsair K95 RGB Platinum XT
  • Mouse - Razer Lancehead, Tournament Edition (Mercury)
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