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I ordered 2 items 4/21/21 Still no response :(

svrhub
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Hey I don't know where to properly get help with this issue and haven't had any responses to my emails.,

I ordered Water bottle and northern lights desk pad. on 4/21/21 and got confirmation email.

5/3/21, i got a WIZMO tracking number, and it has a fedex tracking number on that site giving me just a "Label created". I hate doing this and ive replyed to the emails twice one week apart each time and just wondering if they are comming or what has happened. Again if this is wrong place I don't know where else to turn.

 

 

😞 i hate karening like this but it was $74.

 

Edit: They both came very satisfied but it took solid 1.5 months 🙂

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Customer support for lttstore. None of us can help you

Big nerd. 

 

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1 minute ago, davemc said:

Customer support for lttstore. None of us can help you

wondering if this is normal or anything like if it takes a while for them to ship.

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Replying to automated emails is unlikely to do you any good.

 

 

Corps aren't your friends. "Bottleneck calculators" are BS. Only suckers buy based on brand. It's your PC, do what makes you happy.  If your build meets your needs, you don't need anyone else to "rate" it for you. And talking about being part of a "master race" is cringe. Watch this space for further truths people need to hear.

 

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Just now, Middcore said:

Replying to automated emails is unlikely to do you any good.

 

 

ive sent the to the support email account on the first no reply there either.

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I've had responses off their support emails, they've just taken a couple of days to respond.

 

I'm in the same boat, almost to the day, and the response I got from support was that shipping outside of the US & Canada goes from the US, and items have to be physically hand delivered to a location in the US which they're then shipped from. The tracking will then update as soon as that happens.

 

Seems weird but that's the explanation I got.

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Sorry for the issue there! Sent you a DM to get some more details, I'm sure we can get it sorted out for ya.

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On 5/7/2021 at 7:08 PM, LumpyCrumpet said:

I've had responses off their support emails, they've just taken a couple of days to respond.

 

I'm in the same boat, almost to the day, and the response I got from support was that shipping outside of the US & Canada goes from the US, and items have to be physically hand delivered to a location in the US which they're then shipped from. The tracking will then update as soon as that happens.

 

Seems weird but that's the explanation I got.

ive sent thee emails no responses.

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23 minutes ago, svrhub said:

ive sent thee emails no responses.

Did you respond to the PM @nicklmg sent you three days ago? 

Corps aren't your friends. "Bottleneck calculators" are BS. Only suckers buy based on brand. It's your PC, do what makes you happy.  If your build meets your needs, you don't need anyone else to "rate" it for you. And talking about being part of a "master race" is cringe. Watch this space for further truths people need to hear.

 

Ryzen 7 5800X3D | ASRock X570 PG Velocita | PowerColor Red Devil RX 6900 XT | 4x8GB Crucial Ballistix 3600mt/s CL16

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26 minutes ago, Middcore said:

Did you respond to the PM @nicklmg sent you three days ago? 

yeah messaged him waiting more 😛

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I'm just hoping my stuff shows more tracking info soon. It's coming up to a month since I ordered my stuff and while I've got a tracking number all it's shown for about ten days now is the "Shipment Information Received" thing. I know I got the explanation from the support people I mentioned above, and it's not the most important thing in the world but even so, it's a bit annoying...

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And it's Friday and I don't think my order placed on the 21st has even left Vancouver according to the tracking... there was a "Parcel Scanned in Terminal" on the 10th and since then, nothing... Asendia's got no updates either.

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6 hours ago, LumpyCrumpet said:

And it's Friday and I don't think my order placed on the 21st has even left Vancouver according to the tracking... there was a "Parcel Scanned in Terminal" on the 10th and since then, nothing... Asendia's got no updates either.

I don't think LTT has any control over what's happening anymore; "the parcel has been scanned in terminal". So it sounds like it's on it's way to you. Pretty slow yeah, but I guess there's covid and all.

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You have to realize that shipping times are super backed up for some carriers, especially international shipments. It's possible it's simply stuck in customs.

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It’s like, I get that, but then I’ve also had stuff shipped to me from the US and it’s got to me in less than a week, during much worse times for COVID

 

I don’t think it’s unreasonable to be a bit concerned that you’ve ordered something and it doesn’t even appear to have left the city it’s shipped from after almost a month... the “terminal” the parcel was scanned in was Vancouver.

 

Like OP said I do hate complaining, and really it’s not that important, but it has been a long time.

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2 hours ago, LumpyCrumpet said:

It’s like, I get that, but then I’ve also had stuff shipped to me from the US and it’s got to me in less than a week, during much worse times for COVID

 

I don’t think it’s unreasonable to be a bit concerned that you’ve ordered something and it doesn’t even appear to have left the city it’s shipped from after almost a month... the “terminal” the parcel was scanned in was Vancouver.

 

Like OP said I do hate complaining, and really it’s not that important, but it has been a long time.

At this point it's down to customs which is a bit different than normal shipping to process an item and can take a while normally.

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