prebuild New pre-built not performing as it should be

[dkdrunk]

Hello guys so my friend bought a new pre-built (*cough cough*) 
Here are the specs : 
R5 3400G 
8gb RAM (single channel) 1333mhz supposed to be working on 2400 but i think we should enable the xmp profile
250 SSD
The thing is when you boot up games it plays them on really low fps . We do not know what is wrong . Do you guys maybe have any ideas ?

[SignatureSigner]

Single channel and Slow ram for ryzen is a bad mixture

What settings is he trying to run at?

1080p? Med low high (What game?)

I wouldn't have high expectations in the first place though.

[ki8aras]

3 minutes ago, dkdrunk said:

Hello guys so my friend bought a new pre-built (*cough cough*) 
Here are the specs : 
R5 3400G 
8gb RAM (single channel) 1333mhz supposed to be working on 2400 but i think we should enable the xmp profile
250 SSD
The thing is when you boot up games it plays them on really low fps . We do not know what is wrong . Do you guys maybe have any ideas ?

please specify: resolution, game, and graphical settings of said game

[dkdrunk]

1 minute ago, SignatureSigner said:

Single channel and Slow ram for ryzen is a bad mixture

What settings is he trying to run at?

1080p? Med low high (What game?)

I wouldn't have high expectations in the first place though.

So he is trying destiny 2 and roblox . Roblox on the lowest graphics runs on 20 fps and d2 always changes the resolution from 720p to 1080p

[dkdrunk]

3 minutes ago, ki8aras said:

please specify: resolution, game, and graphical settings of said game

ellhnas sto ltt forum ?

 

[ki8aras]

Just now, dkdrunk said:

ellhnas sto ltt forum ?

 

ε κακο ειναι? xd

[dkdrunk]

Just now, ki8aras said:

ε κακο ειναι? xd

oxi re bro isa isa

[ki8aras]

1 minute ago, dkdrunk said:

So he is trying destiny 2 and roblox . Roblox on the lowest graphics runs on 20 fps and d2 always changes the resolution from 720p to 1080p

i expected the 3400g to get low fps but not on games like roblox, have you guys installed any graphics drivers from amd?

[dkdrunk]

2 minutes ago, ki8aras said:

i expected the 3400g to get low fps but not on games like roblox, have you guys installed any graphics drivers from amd?

eeem no should we because i thought if it is a pre-built it will have drivers already installed

[iMxmo]

RAM upgrade and you should be set, higher frequency/lower cas latency and dual channel will have tremendous gains in performance. 16GB 3200C16 (Ballistix or G SKILL RIpjaws) are good price/performance micron rev e options. 
--
Ballistix 3200C16 8x2 
--
Ripjaws 3200C16 8x2

[ki8aras]

58 minutes ago, dkdrunk said:

eeem no should we because i thought if it is a pre-built it will have drivers already installed

i mean yea most prebuilts come with drivers installed but trying woudnt hurt anyone

[Heliian]

What mobo are you using?  The ram shouldn't be that low, where did you get the frequency from?  What does the bios say.  What does task manager say.