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No S.M.A.R.T. data for any of my drives

Go to solution Solved by StDragon,

Are you running any 3rd party disk caching programs are other storage drivers beyond the standard Windows OS defaults?

Posted (edited)

SOLUTION EDIT: It was StoreMI, don't know why.

 

 

Simple problem, as the title suggests I cant access S.M.A.R.T. data using any program, i.e. crystaldiskinfo, hwinfo or disk checkup, disk checkup even tells me that S.M.A.R.T. isn't supported on my drives which I frankly doubt. My NVMe drives are also being misread as SATA drives. What could be causing this problem? My drives are: WD red plus 4TB, adata sx8200 pro, intel 600p. Picture provided for context.

 

image.png.e6e4a798cc3a1d622acef48f2c65265a.png

Edited by BloopBucket
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4 minutes ago, BloopBucket said:

Simple problem, as the title suggests I cant access S.M.A.R.T. data using any program, i.e. crystaldiskinfo, hwinfo or disk checkup, disk checkup even tells me that S.M.A.R.T. isn't supported on my drives which I frankly doubt.

Can you try running the programs as administrator?

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2 minutes ago, AbydosOne said:

Can you try running the programs as administrator?

Same result.

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What does the "smart info" tab show?

Can you post a screenshot of crystaldiskinfo?

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Are you running any 3rd party disk caching programs are other storage drivers beyond the standard Windows OS defaults?

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Is S.M.A.R.T. enabled in your BIOS?

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41 minutes ago, Enderman said:

What does the "smart info" tab show?

Can you post a screenshot of crystaldiskinfo?

Smart info tab says N/A, crystaldiskinfo just say 'disk not found', nothing else there.

 

30 minutes ago, StDragon said:

Are you running any 3rd party disk caching programs are other storage drivers beyond the standard Windows OS defaults?

Have StoreMI installed, not using it though. I'll try uninstalling and get back to this.

 

29 minutes ago, BondiBlue said:

Is S.M.A.R.T. enabled in your BIOS?

Couldn't find any settings related to S.M.A.R.T. at all in my BIOS.

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36 minutes ago, StDragon said:

Are you running any 3rd party disk caching programs are other storage drivers beyond the standard Windows OS defaults?

5 minutes ago, BloopBucket said:

Have StoreMI installed, not using it though. I'll try uninstalling and get back to this.

StoreMI seems to have been causing it for whatever reason, all better now.

 

 

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5 minutes ago, BloopBucket said:

Have StoreMI installed, not using it though. I'll try uninstalling and get back to this.

I'm 99% confident that's the issue. Uninstall it and try again to pull SMART info

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6 minutes ago, BloopBucket said:

Smart info tab says N/A, crystaldiskinfo just say 'disk not found', nothing else there.

 

Have StoreMI installed, not using it though. I'll try uninstalling and get back to this.

 

Couldn't find any settings related to S.M.A.R.T. at all in my BIOS.

EDIT- nice I see you fixed it 🙂

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