Logitech g560 gaming speakers sound problems

[killzor21]

My logotech g560 speakers have been having weird problems all of a sudden that I can not figure out for the life of me. Asking to see if anyone else has had this problem or has any experience with the speakers.

 

Been working fine for 2 years until I got a new mouse, the razer death adder v2, then the sound just stopped working, like in the middle of a video. The sound plays randomly, plays for 20 seconds fine then stops for 5, plays for 6 seconds then stops for 8. The media still plays and the lights still flash so it knows there's a signal coming through, it just won't play sound. This weird problem even happens when I use the aux jack or Bluetooth. I also tried it on onother computer and it still happens. Thinking it might be the razer software, I uninstalled it and nothing changed, tried reinstalling the speakers drivers and software, nothing. I even reset my computer and nothing changed. Its like the speakers took on a mind of their own and just bricked it self.

 

Does anyone have any info on how to like factory reset them or wipe its memory?

 

Really scratching my head here 

 

 

[s3riouscat]

Are you on firmware 122.2.22 and latest G Hub? I'd maybe try removal the Hub and reinstall. I haven't experienced the sound issue but the lighting can be hit and miss with some software versions. Try plug in the USB in a different slot as well. In theory there shouldn't be a conflict but maybe there's some edge case.

[killzor21]

Yea iv tried all my USB ports and iv tried the the newest g hub firmware and the old logitech gaming software that was recommended with the speakers when I got them. Its just weird that iv got the same audio issues even through Bluetooth and the aux jack