Help me make sense of my internet problem

[ShrDc]

Hi!

I need help finding the reason for my recurring internet problem. My normal internet speed is around 250-300 mb/s. Once every couple of weeks, my internet gets very slow and the tests show around 8-9 mb/s. I usually found that disconnecting the cable from the router and reconecting it solved the problem (is that normal? because it feels very weird) and today to solve it I just disconnected the cable from the pc and the wall, and reconnected them. Is that normal? No one else in my home has this problem. I tried switching cables. What could be causing this? I just feel like it doesn't make any sense.

[1518]

Have you tried resetting the router? What router do you have?

[ShrDc]

1 minute ago, aeliasov9 said:

Have you tried resetting the router? What router do you have?

It happens once every couple of weeks or months, the router is restarted occasionally regardless, and I have to say I don't know what router I have

[1518]

Does it only happen when you are using ethernet?

[1518]

Could you look in your event viewer and see if there any errors there.

[ShrDc]

2 minutes ago, aeliasov9 said:

Does it only happen when you are using ethernet?

I only ever use ethernet, so yes.

 

2 minutes ago, aeliasov9 said:

Could you look in your event viewer and see if there any errors there.

What should I be looking for?

[1518]

Just now, ShrDc said:

 

What should I be looking for?

Anything to do with Ethernet

.

[1518]

1 minute ago, ShrDc said:

I only ever use ethernet, so yes.

It could be a problem with the ethernet port.