Can I conclude my Corsair RAM is dead is needs RMA?

[Supersonicwolfe]

Well my desktop started to spit out bluescreens, not very frequently but there is tell tale sign something have to do with RAM. I have the sticks running XMP for the last one and half years in my Aorus X570 Elite with a AMD Ryzen 5 3600. (Ram bought in Nov 2019)

 

Date | Error message | Stop Code 
4/14 MEMORY_MANAGEMENT 0x0000001A
4/12 MEMORY_MANAGEMENT 0x0000001A
4/12 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050
4/5 KERNEL_DATA_INPAGE_ERROR - 0x0000007A
3/22 FAULTY_HARDWARE_CORRUPTED_PAGE 0x0000012B
3/8  MEMORY_MANAGEMENT 0x0000001A

 

I went and test the Corsair Vengeance RGB Pro using Microsoft's Memory tester and the sticks failed the test. Windows report really don't have anything more than "its broken"...

 

So then I used MemTest 86+ (v8.3) and it got bombarded with 10000+ So much so the MemTest stopped the test... (See report MemTest86-Report-20210414-171233)

(Note stick -440 is in Slot B2 and -441 is in Slot A2, these two are the slots should be populated first and allows )

 

Then I removed one of the two sticks  (-440 from Slot B2) and found out the cuprite is -441 in slot A2  (See report MemTest86-Report-20210414-212128)

 

To make sure -440 is good, I took -441 out and plug -440 back to its original B2 slot, the ram Passed the test (See report MemTest86-Report-20210414-235434)

 

To make sure the slot A2 isn't at fault, I pulled -440 out from B2 and installed in A2 (which was -441's initial slot). It passed a pass of test so I decided that should be enough to conclude Slot is good.

 

And lastly I tried plug in both sticks in but in reversed the slots -440 is in Slot A2 and -441 is in Slot B2 and no surprise they failed the test... Note fault address had shifted, as expected when ram physical location changed. (See report MemTest86-Report-20210415-031012)

* As I typing this post I tried to run the test again, within first pass, it already give me 8000+ errors, mostly in 1EDBA**** address range.(I guess one of the chip on the stick is busted...)

 

With this much testing, I think I can conclude the fault is in the Corsair Ram instead of my Mobo/CPU? I don't have another set to switch out and test.

 

MemTest86-Report-20210414-171233.html MemTest86-Report-20210414-212128.html MemTest86-Report-20210414-235434.html MemTest86-Report-20210415-031012.html

[boggy77]

yes, sounds like you did everything possible.

one last thing to check. try it without xmp on (i.e ram at 2133) and see if you still get errors. if you still do, it's definitely ram.

[Supersonicwolfe]

10 minutes ago, boggy77 said:

yes, sounds like you did everything possible.

one last thing to check. try it without xmp on (i.e ram at 2133) and see if you still get errors. if you still do, it's definitely ram.

I tried to run MemTest with XMP disabled, Windows showing 2133.

Unfortunately it's still showing errors...

(The info still showing XMP but maybe it's just RAM's XMP info... There is no setting in MemTest toggles it)

[boggy77]

9 minutes ago, Supersonicwolfe said:

I tried to run MemTest with XMP disabled, Windows showing 2133.

Unfortunately it's still showing errors...

(The info still showing XMP but maybe it's just RAM's XMP info... There is no setting in MemTest toggles it)

right then it's not frequency instability, it's just a bad ram stick