headset mic not working on pc

[aamuuuu_]

I recently built a pc and my headset microphone isn't picking up any audio on it (I can hear sounds tho). It works on my laptop so the headset is not the problem. I have the microphone plugged in on the front I/O port but I've also tried it on the back. I have it set as default device and I have updated all drivers (i think).

 

Headset: Dacota gaming cyber headset v2

pc specs:

mobo: ASUS TUF Gaming X570-Plus

CPU: AMD Ryzen 5 3600 4.2GHz

GPU: MSI GeForce GTX 1660 Ti

RAM: 2x ADATA GAMMIX D30 8GB

Verbatim Vi560 S3 SATA III M.2 SSD 512GB

Case: MSI MAG FORGE 100R Midi Tower Black, Transparent

PSU: Kolink Modular Power 80 PLUS Bronze PSU - 600 Watt

[bmx6454]

cant find any info on that headset in English. if it is using a single 3.5mm 4 pole, that would explain why it works on laptop since afaik, they mostly have 4 pole 3.5mm jacks. most pc's don't, and need a splitter to connect to the headphone jack and mic jack separate.

[Heliian]

You'll have to dig in one of at least 3 different sound options in windows.  

 

Sound settings, the settings within settings and the device settings.  

 

Also check that your front io is connected correctly, could be problems with the 2/3/4 pin type. 

[TheCoder2019]

I use my headset with PC, it's a Turtle Beach Recon 50x, but I use my controller as my audio controller, since it can be used with USB. Both functions work fine

[aamuuuu_]

13 minutes ago, bmx6454 said:

cant find any info on that headset in English. if it is using a single 3.5mm 4 pole, that would explain why it works on laptop since afaik, they mostly have 4 pole 3.5mm jacks. most pc's don't, and need a splitter to connect to the headphone jack and mic jack separate.

the headset is using two 3.5mm 3 poles but i use an adapter for my laptop which connects the two into a 4 pole

[aamuuuu_]

20 minutes ago, Heliian said:

You'll have to dig in one of at least 3 different sound options in windows.  

 

Sound settings, the settings within settings and the device settings.  

 

Also check that your front io is connected correctly, could be problems with the 2/3/4 pin type. 

i've checked all audio settings multiple times and they should be all good, also checked the connections and they seemed good too

[bmx6454]

3 hours ago, aamuuuu_ said:

i've checked all audio settings multiple times and they should be all good, also checked the connections and they seemed good too

sometimes reinstalling the audio drivers can fix an issue, might try that next.

[aamuuuu_]

I got the mic to pick up some sounds (indicator bar lights up) but even when i have sensitivity all the way up no-one can hear me. Any ideas how to fix this?