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My PC crashes and reboots itself randomly HELP!

dav94
Hello I am having these strange and unpredictable crashes where my screen turns black mid game or even browsing the internet. and then it reboots itself and I get the following error message.
I have tried turning off XMP, and PBO. Reseated my Ram and Graphics card twice now. and even replaced my power supply. 


Quote



Event 18, WHEA-Logger

A fatal hardware error has occurred.



Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error


My specs

  • Ryzen 5600X
  • ROG Crosshair Hero VIII X570 ( BIOS VERS - Version 3302 )
  • ROG Strix gaming 3080 white 
  • 32GB G.Skill Trident 3600Mhz Cl16 (XMP on or Off)
  • 850W Seasonic Prime TX-850W Power supply
  • 1TB M.2 Nvme Samsung
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2 hours ago, dav94 said:

Hello I am having these strange and unpredictable crashes where my screen turns black mid game or even browsing the internet. and then it reboots itself and I get the following error message.
I have tried turning off XMP, and PBO. Reseated my Ram and Graphics card twice now. and even replaced my power supply. 



My specs

  • Ryzen 5600X
  • ROG Crosshair Hero VIII X570 ( BIOS VERS - Version 3302 )
  • ROG Strix gaming 3080 white 
  • 32GB G.Skill Trident 3600Mhz Cl16 (XMP on or Off)
  • 850W Seasonic Prime TX-850W Power supply
  • 1TB M.2 Nvme Samsung

Have you tried to Reinstalling the graphics drivers, and just for the hell of it download seagate seatools and run a test on the nvme drive.

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anyone care to help?

this graphics card is my 2nd RMA and I hope it isnt another defective graphics card 

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@dav94

 

Tried testing ram with the first app below? What apps are you running in the background? Anti-virus program? Also, try running a diagnostic scan with samsung magician below in case your SSD is bugging out. 

 

Link: https://www.memtest86.com/

 

Link: Samsung Magician

System Specs

  • CPU
    AMD Ryzen 7 5800X
  • Motherboard
    Gigabyte AMD X570 Auros Master
  • RAM
    G.Skill Ripjaws 32 GBs
  • GPU
    Red Devil RX 5700XT
  • Case
    Corsair 570X
  • Storage
    Samsung SSD 860 QVO 2TB - HDD Seagate B arracuda 1TB - External Seagate HDD 8TB
  • PSU
    G.Skill RipJaws 1250 Watts
  • Keyboard
    Corsair Gaming Keyboard K55
  • Mouse
    Razer Naga Trinity
  • Operating System
    Windows 10
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