Migrating to Ubuntu from Windows 10. WiFi card refuses to work, have no idea why. Please help.

[The Brunini]

I am switching to Linux after a lifetime of using Windows and I ran into a lot of problems in terms of drivers. The main problem I'm having is getting my WiFi card to work. After many many tries I can't get it to work. I looked at a lot of tutorials and after an allnighter of trying to get it to work and miserably failing, I decided to ask for help.

 

SecureBoot is disabled.

 

When I run

sudo lshw -C network

I get the following:

*-network UNCLAIMED       
       description: Network controller
       product: Wi-Fi 6 AX200
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 1a
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix cap_list
       configuration: latency=0
       resources: memory:fea00000-fea03fff
  *-network
       description: Ethernet interface
       physical id: 1
       bus info: usb@1:2
       logical name: usb0
       serial: ae:9c:65:89:8d:5e
       capabilities: ethernet physical
       configuration: broadcast=yes driver=rndis_host driverversion=22-Aug-2005 firmware=RNDIS device ip=192.168.50.35 link=yes multicast=yes

Ethernet interface is my phone being tethered to my laptop via USB.

 

With

dmesg | grep iwl

I get:

[    2.682015] Loading modules backported from iwlwifi
[    2.682015] iwlwifi-stack-public:master:9022:a34beadd
[    2.710248] iwlwifi 0000:01:00.0: enabling device (0000 -> 0002)
[    2.829622] iwlwifi: probe of 0000:01:00.0 failed with error -110
[    4.227328] Modules linked in: fjes(-) btusb btrtl uvcvideo btbcm btintel videobuf2_vmalloc bluetooth videobuf2_memops videobuf2_v4l2 videobuf2_common videodev ecdh_generic ecc mc joydev snd_hda_codec_realtek snd_hda_codec_generic ledtrig_audio snd_hda_codec_hdmi snd_hda_intel amdgpu nls_iso8859_1 snd_intel_dspcfg snd_hda_codec snd_hda_core edac_mce_amd iommu_v2 snd_hwdep snd_pcm kvm_amd gpu_sched kvm ttm crct10dif_pclmul snd_seq_midi hid_multitouch k10temp ghash_clmulni_intel snd_seq_midi_event snd_rawmidi asus_nb_wmi input_leds aesni_intel snd_seq iwlwifi(OE) serio_raw asus_wmi crypto_simd drm_kms_helper sparse_keymap cryptd snd_seq_device snd_timer glue_helper wmi_bmof cec rc_core rapl snd i2c_algo_bit fb_sys_fops cfg80211(OE) syscopyarea sysfillrect compat(OE) efi_pstore sysimgblt ccp soundcore mac_hid sch_fq_codel parport_pc ppdev lp parport drm ip_tables x_tables autofs4 usbhid hid_generic crc32_pclmul i2c_piix4 nvme ahci nvme_core libahci xhci_pci xhci_pci_renesas wmi video i2c_hid

In line 1, 2, 3 and 4 "iwl" from iwlwifi is red, I don't know how to recreate it in this post.

 

With

rfkill

I get:

ID TYPE      DEVICE              SOFT      HARD
 0 wlan      asus-wlan      unblocked unblocked
 1 bluetooth asus-bluetooth unblocked unblocked
 2 bluetooth hci0           unblocked unblocked

The Bluetooth is working and I can access the internet using my phone but my laptop won't show me the WiFi option. I tried copying the firmware into /lib/firmware, I also tried something using backport.

 

This is my system:

OS Name -------------------- Ubuntu 20.04.2 LTS

OS Type ---------------------- 64 - bit

GNOME Version ----------- 3.36.8

Windowing System -------- X11

 

I have no idea what any of this means. Thank you in advance for any help that I get. If you need any more information, I'll do my best to provide you with it.

[MightyMishka]

Don't know much about WiFi stuff, but you might need to download a driver or network adapter. Hope this helps!

[The Brunini]

2 minutes ago, MightyMishka said:

Don't know much about WiFi stuff, but you might need to download a driver or network adapter. Hope this helps!

I tried doing that. Doesn't seem to work.

[MightyMishka]

Just now, The Brunini said:

I tried doing that. Doesn't seem to work.

Oh, sorry. I can't help any more than that, hope you find a resolution!

[mahyar]

connect via ethernet cable do a 

sudo apt update 

then sudo apt upgrade

[The Brunini]

1 minute ago, MightyMishka said:

Oh, sorry. I can't help any more than that, hope you find a resolution!

I appreciate the help dude!

[mahyar]

Just now, mahyar said:

connect via ethernet cable do a 

sudo apt update 

then sudo apt upgrade

if it doesn't work there are still some things that you can try

[The Brunini]

1 minute ago, mahyar said:

connect via ethernet cable do a 

sudo apt update 

then sudo apt upgrade

Already did that too. But it spits out some error:

E: The repository 'cdrom://Ubuntu 20.04.2.0 LTS _Focal Fossa_ - Release amd64 (20210209.1) focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

 

[Sauron]

27 minutes ago, The Brunini said:

Already did that too. But it spits out some error:

E: The repository 'cdrom://Ubuntu 20.04.2.0 LTS _Focal Fossa_ - Release amd64 (20210209.1) focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

 

Hang on, have you installed Ubuntu or are you booting from the live installation medium?

[The Brunini]

1 minute ago, Sauron said:

Hang on, have you installed Ubuntu or are you booting from the live installation medium?

Installed it alongside Windows.

[Sauron]

1 minute ago, The Brunini said:

Installed it alongside Windows.

What's in /etc/apt/sources.list?

[The Brunini]

11 minutes ago, Sauron said:

What's in /etc/apt/sources.list?

For me it's /etc/apt/sources.list.d and it is empty which I guess is bad.

[Master Disaster]

44 minutes ago, The Brunini said:

Already did that too. But it spits out some error:

E: The repository 'cdrom://Ubuntu 20.04.2.0 LTS _Focal Fossa_ - Release amd64 (20210209.1) focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

 

Try this (in terminal)

Quote

sudo nano /etc/apt/sources.list

find the line that reads

Quote

cdrom://Ubuntu 20.04.2.0 LTS _Focal Fossa_ - Release amd64 (20210209.1) focal Release

and comment it out, like this

Quote

#cdrom://Ubuntu 20.04.2.0 LTS _Focal Fossa_ - Release amd64 (20210209.1) focal Release

 

Then do Ctrl+X, press Y then hit Enter.

 

Now do

sudo apt update && apt upgrade

Ubuntu is looking for the installation disc as a source, you have to disable it.

[The Brunini]

2 minutes ago, Master Disaster said:

Try this (in terminal)

find the line that reads

and comment it out, like this

Then do Ctrl+X, press Y then hit Enter.

 

Now do

sudo apt update && apt upgrade

 

It spit out this error:

Get:1 http://security.ubuntu.com/ubuntu focal-security InRelease [109 kB]
Hit:2 http://gr.archive.ubuntu.com/ubuntu focal InRelease
Get:3 http://gr.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Get:4 http://gr.archive.ubuntu.com/ubuntu focal-backports InRelease [101 kB]
Fetched 324 kB in 1s (220 kB/s)    
Reading package lists... Done
Building dependency tree       
Reading state information... Done
All packages are up to date.
E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), are you root?

 

[Sauron]

6 minutes ago, The Brunini said:

For me it's /etc/apt/sources.list.d and it is empty which I guess is bad.

No, I mean the file /etc/apt/sources.list

 

It must be there, check again.

[The Brunini]

I figured it out! It was the kernel version.

I was running 5.8.something. I updated it and it seems to be working now.

I'm on 5.11.4-051104-generic now and it's good.

 

[Master Disaster]

1 minute ago, The Brunini said:

It spit out this error:

Get:1 http://security.ubuntu.com/ubuntu focal-security InRelease [109 kB]
Hit:2 http://gr.archive.ubuntu.com/ubuntu focal InRelease
Get:3 http://gr.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Get:4 http://gr.archive.ubuntu.com/ubuntu focal-backports InRelease [101 kB]
Fetched 324 kB in 1s (220 kB/s)    
Reading package lists... Done
Building dependency tree       
Reading state information... Done
All packages are up to date.
E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), are you root?

 

Just reboot and try running apt update again, this is because a previous attempt failed and it didn't remove the lock file.

[The Brunini]

3 minutes ago, Sauron said:

No, I mean the file /etc/apt/sources.list

 

It must be there, check again.

My bad. It was there.

 

[Master Disaster]

Just now, The Brunini said:

My bad. It was there.

 

You still have to disable the cdrom as a source otherwise this issue will keep happening.

[The Brunini]

2 minutes ago, Master Disaster said:

You still have to disable the cdrom as a source otherwise this issue will keep happening.

Do I need to run the whole thing again after rebooting or just the sudo apt upgrade thing?

[The Brunini]

5 minutes ago, Master Disaster said:

You still have to disable the cdrom as a source otherwise this issue will keep happening.

Same error as before.

 

[Master Disaster]

1 minute ago, The Brunini said:

Do I need to run the whole thing again after rebooting or just the sudo apt upgrade thing?

Did you put a # at the beginning of the cdrom line in your sources.list?

 

If yes then you're good, just do

sudo apt update && apt upgrade

If not then go and do that first, then run the above command.

[The Brunini]

3 minutes ago, Master Disaster said:

Did you put a # at the beginning of the cdrom line in your sources.list?

 

If yes then you're good, just do

sudo apt update && apt upgrade

If not then go and do that first, then run the above command.

# This system was installed using small removable media
# (e.g. netinst, live or single CD). The matching "deb cdrom"
# entries were disabled at the end of the installation process.
# For information about how to configure apt package sources,
# see the sources.list(5) manual.

 

deb cdrom:[Ubuntu 20.04.2.0 LTS _Focal Fossa_ - Release amd64 (20210209.1)]/ focal main restricted

This is the line I'm supposed to comment out?

[Master Disaster]

Just now, The Brunini said:

deb cdrom:[Ubuntu 20.04.2.0 LTS _Focal Fossa_ - Release amd64 (20210209.1)]/ focal main restricted

This is the line I'm supposed to comment out?

Correct, put a # at the beginning and it should change colour in nano to indicate its a comment.

[The Brunini]

1 minute ago, Master Disaster said:

Correct, put a # at the beginning and it should change colour in nano to indicate its a comment.

That's what I did when it spat out that error.