Random Stutters on Solid PC Build - Everything from Word Processing to Gaming

[rbane3]

Good afternoon, all!

 

I've built several computers and am constantly tinkering with tech "stuff", much to my significant other's chagrin. About a year ago, I decided to upgrade some components of my aging PC. Moderate upgrades, budget friendly. This turned into throwing way too much money into it... because why not? I have been moderately pleased with my results but not as blown away as I thought I would be. Fast forward to now - I've been incredibly busy between pursuing another degree, my career, and my family and rarely game anymore. I booted up the desktop, updated everything, and am discovering an odd issue which has eluded my amateur attempts to solve.

 

The computer "freezes" for several seconds. The time appears variable but I haven't attempted to clock it. I haven't pinpointed any one activity which causes the freezing. It can occur with nothing but notepad running or while gaming. It just happened, as I type this. The screen does not flicker, the image doesn't change. You can be typing a sentence or moving the mouse and it will stop registering an input at some point, and then just resume operating as normal shortly thereafter. That's the best I can describe the issue.

 

SPECS:
OS: Windows 10 Education 64-bit
CPU: AMD Ryzen 7 3700X
RAM: G.Skill Trident Z Neo Series 32GB (2 x 16GB) 288-Pin SDRAM PC4-28800 DDR4 3600MHz CL16-19-19-39
Mobo: ASUS ROG Strix X570-E
BIOS Version/Date: American Megatrends Inc 1407 2/24/2020
Video Card: ASUS ROG Strix RTX2080 Super 8G
Power Suppy: ASUS ROG Strix 750W ATX
Boot Disk: Sabrent 500GB Rocket Nvme PCIe 4.0 M.2 2280
Display: ASUS ROG Strix XG43VQ (43" Ultrawide)

 

Any other system information I can provide I'm glad to. Stock Ryzen cooler is used. There's a fan controller with several fans attached. Two additional 2.5" SSDs. All peripherals are Razer.

 

I've kept task manager open while doing standard word processing to look for any processes which jump to the top during one of the freezes. CPU is barely touched during word processing and no large spikes. GPU is at 1% throughout. Memory around 7GB/31.9GB and doesn't spike. System Interrupts Process spikes to high CPU usage immediately upon the "return" from freeze and then goes back down. Help!

 

Thanks in advance

[BulletSponge]

8 minutes ago, rbane3 said:

Good afternoon, all!

 

I've built several computers and am constantly tinkering with tech "stuff", much to my significant other's chagrin. About a year ago, I decided to upgrade some components of my aging PC. Moderate upgrades, budget friendly. This turned into throwing way too much money into it... because why not? I have been moderately pleased with my results but not as blown away as I thought I would be. Fast forward to now - I've been incredibly busy between pursuing another degree, my career, and my family and rarely game anymore. I booted up the desktop, updated everything, and am discovering an odd issue which has eluded my amateur attempts to solve.

 

The computer "freezes" for several seconds. The time appears variable but I haven't attempted to clock it. I haven't pinpointed any one activity which causes the freezing. It can occur with nothing but notepad running or while gaming. It just happened, as I type this. The screen does not flicker, the image doesn't change. You can be typing a sentence or moving the mouse and it will stop registering an input at some point, and then just resume operating as normal shortly thereafter. That's the best I can describe the issue.

 

SPECS:
OS: Windows 10 Education 64-bit
CPU: AMD Ryzen 7 3700X
RAM: G.Skill Trident Z Neo Series 32GB (2 x 16GB) 288-Pin SDRAM PC4-28800 DDR4 3600MHz CL16-19-19-39
Mobo: ASUS ROG Strix X570-E
BIOS Version/Date: American Megatrends Inc 1407 2/24/2020
Video Card: ASUS ROG Strix RTX2080 Super 8G
Power Suppy: ASUS ROG Strix 750W ATX
Boot Disk: Sabrent 500GB Rocket Nvme PCIe 4.0 M.2 2280
Display: ASUS ROG Strix XG43VQ (43" Ultrawide)

 

Any other system information I can provide I'm glad to. Stock Ryzen cooler is used. There's a fan controller with several fans attached. Two additional 2.5" SSDs. All peripherals are Razer.

 

I've kept task manager open while doing standard word processing to look for any processes which jump to the top during one of the freezes. CPU is barely touched during word processing and no large spikes. GPU is at 1% throughout. Memory around 7GB/31.9GB and doesn't spike. System Interrupts Process spikes to high CPU usage immediately upon the "return" from freeze and then goes back down. Help!

 

Thanks in advance

i would reinstall windows sounds like some driver corruption deep in windows

[rbane3]

Thanks, Dancam38. I was afraid of that and trying to avoid a fresh install. That steam library takes a while to redownload lol. 

[TargetDron3]

Have you used any scripts or programs to "decrapify" windows?

Possibly a key service was disabled?

Also, is there a newer bios available for your motherboard?  

If you have youtube running a video does the video pause during these freezes or just USB input?  

 

I would try uninstalling all non essential hardware, special mouse/keyboard/rgb software. 

 

Are you overclocking?  Have you ever overclocked on this set up? If so, remove all tools used to achieve overclock and reset your bios to stock less aggressive settings?

 

Once a freeze resumes go into event viewer and look at logs. If it's drivers or software there should be an event recorded. Look for service not responding or appcrash events. 

[Mark Kaine]

2 hours ago, rbane3 said:

Thanks, Dancam38. I was afraid of that and trying to avoid a fresh install. That steam library takes a while to redownload lol. 

You can just move steam games to another drive and after reinstalling windows and steam you can move them back - steam will recognize them as long they're in its app folder when you try to start the games (ie this is a non issue)

 

And I'd agree sounds like an update messed up your install, so it may be best to reinstall.