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Ordered a new Seasonic and they sent me a different model. Keep or replace?

sdeligar
By sdeligar
in Power Supplies
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Go to solution Solved by artuc,

What @seon123 said, it's an update of model names so the TX is a direct equivalent.

 

See this:

 

https://seasonic.com/oneseasonic

 

Probably just haven't updated the listing to correct it.

Posted
9 minutes ago, sdeligar said:

So over a week ago I ordered a Seasonic PRIME 1000 Titanium SSR-1000TR what I received instead is the Seasonic PRIME TX-1000 for those of you involved in the PSU Tier List should I keep what they sent me and just demand a refund for the price difference or should I demand they send me the product I ordered?

If you bought it through Amazon, you yell at them until they ship you the right thing.

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Laptop (Narrative): Lenovo Flex 5 81X20005US | Ryzen 5 4500U | 16GB RAM (soldered) | Vega 6 Graphics | SKHynix P31 1TB NVMe SSD | Intel AX200 Wifi (all-around awesome machine)

 

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Network:

Spoiler 
                           ┌─────────────── Office/Rack ────────────────────────────────────────────────────────────────────────────┐
Google Fiber Webpass ────── UniFi Security Gateway ─── UniFi Switch 8-60W ─┬─ UniFi Switch Flex XG ═╦═ Veda (Proxmox Virtual Switch)
(500Mbps↑/500Mbps↓)                             UniFi CloudKey Gen2 (PoE) ─┴─ Veda (IPMI)           ╠═ Veda-NAS (HW Passthrough NIC)
╔═══════════════════════════════════════════════════════════════════════════════════════════════════╩═ Narrative (Asus USB 2.5G NIC)
║ ┌────── Closet ──────┐   ┌─────────────── Bedroom ──────────────────────────────────────────────────────┐
╚═ UniFi Switch Flex XG ═╤═ UniFi Switch Flex XG ═╦═ Byarlant
   (PoE)                 │                        ╠═ Narrative (Cable Matters USB-PD 2.5G Ethernet Dongle)
                         │                        ╚═ Jesta Cannon*
                         │ ┌─────────────── Media Center ──────────────────────────────────┐
Notes:                   └─ UniFi Switch 8 ─────────┬─ UniFi Access Point nanoHD (PoE)
═══ is Multi-Gigabit                                ├─ Sony Playstation 4 
─── is Gigabit                                      ├─ Pioneer VSX-S520
* = cable passed to Bedroom from Media Center       ├─ Sony XR65A80K (Google TV)
** = cable passed from Media Center to Bedroom      └─ Work Laptop** (Startech USB-PD Dock)

 

Retired/Other:

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Laptop (Rozen-Zulu): Sony VAIO VPCF13WFX | Core i7-740QM | 8GB Patriot DDR3 | GT 425M | Samsung 850EVO 250GB SSD | Blu-ray Drive | Intel 7260 Wifi (lived a good life, retired with honor)

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Posted
2 minutes ago, AbydosOne said:

If you bought it through Amazon, you yell at them until they ship you the right thing.

And sometimes they let you keep the old thing.

I could use some help with this!

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please, pm me if you would like to contribute to my gpu bios database (includes overclocking bios, stock bios, and upgrades to gpus via modding)

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prior build:

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Posted
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I did buy it off Amazon but the seller and shipper is E Tronic.

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Posted
37 minutes ago, sdeligar said:

So over a week ago I ordered a Seasonic PRIME 1000 Titanium SSR-1000TR what I received instead is the Seasonic PRIME TX-1000 for those of you involved in the PSU Tier List should I keep what they sent me and just demand a refund for the price difference or should I demand they send me the product I ordered?

1. Don't think that changes anything. Keep yelling.

2. You bought a seasonic product from a third party? Why though? 

I am NOT a professional and a lot of the time what I'm saying is based on limited knowledge and experience. I'm going to be incorrect at times. 

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4 minutes ago, Brok3n But who cares? said:

1. Don't think that changes anything. Keep yelling.

2. You bought a seasonic product from a third party? Why though? 

Because the official ones have been sold out for sometime now and no idea when the will be in stock.

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2 minutes ago, sdeligar said:

Because the official ones have been sold out for sometime now and no idea when the will be in stock.

Always other fish in the sea. For the price of the SSR-1000TR you can get a huge amount of excellent Power supplies, unless you have some sort of specific criteria? 

I am NOT a professional and a lot of the time what I'm saying is based on limited knowledge and experience. I'm going to be incorrect at times. 

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Just want something of proven high quality as I will very likely be using this PSU until it either dies or tech changes force me to use something else. That's why I was wondering if I should just keep what was sent to me as I'm not sure how much the difference in quality between the two actually is since the prices differences are pretty close.

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Posted

What the crap are these people talking about...

 

The Prime TX is the newer version, but there shouldn't be any difference between them, other than the name. The question is, why would you want the old one...?  

:)

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2 minutes ago, seon123 said:

What the crap are these people talking about...

 

The Prime TX is the newer version, but there shouldn't be any difference between them, other than the name. The question is, why would you want the old one...?  

By old one I assume you mean the PRIME Titanium which has been heavily tested and review so I know what I'm getting with it while I've found little about the TX-1000. Feel free to post any information you have showings  it's just as good or better and I'll gladly keep it.

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4 minutes ago, artuc said:

What @seon123 said, it's an update of model names so the TX is a direct equivalent.

 

See this:

 

https://seasonic.com/oneseasonic

 

Probably just haven't updated the listing to correct it.

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Still going to yell at the seller because the Titanium he has priced at 480 but he has the TX-1000 priced for 443 so I'm going to demand he refund the difference before I remove the one star review.

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Posted
3 hours ago, sdeligar said:

So over a week ago I ordered a Seasonic PRIME 1000 Titanium SSR-1000TR what I received instead is the Seasonic PRIME TX-1000 for those of you involved in the PSU Tier List should I keep what they sent me and just demand a refund for the price difference or should I demand they send me the product I ordered?

The Prime 1000 Ultra Titanium has the old OCP circuit, which can trip on high wattage Ampere video cards.  These PSU's are 2016-2018 era.

The Prime TX-1000 has the revamped OCP Circuit which is stable with these cards.  These are 2019+ Era.  The TX-1000 is the one you want.

 

https://seasonic.com/oneseasonic

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