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PC restarts when trying to play games

Logi Bear
By Logi Bear
in Troubleshooting
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Hello my friend is having a problem when he tries to play Forza horizon 4 or for honour his PC restarts. 

 

His PC has a Ryzen 7 5800x and 32GB RAM,RTX 3090 so his pc can easily handle those games.

 

Has anyone else had the same problems or know a way of fixing the problems. 

 

Thank you for taking the time to read this. 🙂 

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Power supply? 

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Just now, SignatureSigner said:

Power supply? 

he has a corsair rm850x

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3 minutes ago, Logi Bear said:

Hello,

my friend is having a problem when he tries to play Forza horizon 4 or for honor his PC restarts. 

 

His PC has a Ryzen 7 5800x and 32GB RAM,RTX 3090, RM850X so his pc can easily handle those games.

 

Has anyone else had the same problems or know a way of fixing the problems. 

 

Thank you for taking the time to read this. 🙂 

I think that is the psu, the corsair website says that the 12v rail can do 850w, so it should be fine. Try doing a cpu intensive progam like prime95, if it is fine, do something like the msi kombustor, if it is still fine, try doing them together. Also try checking how much power it is pulling from the wall when it restarts

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7 minutes ago, Latvian Video said:

I think that is the psu, the corsair website says that the 12v rail can do 850w, so it should be fine. Try doing a cpu intensive progam like prime95, if it is fine, do something like the msi kombustor, if it is still fine, try doing them together. Also try checking how much power it is pulling from the wall when it restarts

okay thank you for replying he will give it a try 

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describe "restarts"?

 

does it go straight to a black screen and then boot again, does it freeze for a moment and then restart, does it have a bluescreen, etc?

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24 minutes ago, Logi Bear said:

RTX 3090

What power supply does your friend have?

Name the exact model please.

 

Those GPUs are notorious for their power spikes that trip power supplies.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2085MHz Memory 5000MHz
Cinebench R23: 15669cb | Unigine Superposition 1080p Extreme: 3566
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14 hours ago, manikyath said:

describe "restarts"?

 

does it go straight to a black screen and then boot again, does it freeze for a moment and then restart, does it have a bluescreen, etc?

it freezes then just restarts the pc. 

 

14 hours ago, Vishera said:

What power supply does your friend have?

Name the exact model please.

 

Those GPUs are notorious for their power spikes that trip power supplies.

he has a corsair RM850X

 

14 hours ago, Latvian Video said:

I think that is the psu, the corsair website says that the 12v rail can do 850w, so it should be fine. Try doing a cpu intensive progam like prime95, if it is fine, do something like the msi kombustor, if it is still fine, try doing them together. Also try checking how much power it is pulling from the wall when it restarts

seems to just be when he plays the game cos he tried stress testing the CPU and GPU at same time and it has no problems 

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41 minutes ago, Logi Bear said:

he has a corsair RM850X

Read this:

https://forum.corsair.com/v3/showthread.php?t=201374

It's possible that the power supply is causing the issue,

 

Not let's check is it's the case here:

1.Install MSI Afterburner

2.Lower the power limit to 80%

3.Play the game

4.Tell us if it crashes.

If it doesn't crash then the issue is the power supply.

 

NOTE: Don't forget to revert the power limit to 100% afterwards,otherwise it will reduce performance.

 

 

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2085MHz Memory 5000MHz
Cinebench R23: 15669cb | Unigine Superposition 1080p Extreme: 3566
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*** Threads merged ***

 

Please don't post multiple times about same thing. Also moved to Troubleshooting.

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Posted

I have a similar issue, I bough a new PC few days ago and was able to run all games with no issues, but the next day, after the windows update or driver update I guess, When I launch certain games my PC goes black and restarts. 
I tried to reinstall windows and reinstall the games and I was able to start them the first time, but they were looking very pixelated and low resolution. I changed the resolution (in game) in settings to my screens resolution (4k) and that is when my pc restarts every time, I tested it on different games. 

Has anyone got a fix for this?

I have AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz 32,0 GB RAM GIGABYTE RTX 3070

 

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