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Hello everyone. 

 

I built new PC yesterday and I have a problem of non working sound on my monitor. If I plug in headphones directly in the motherboard they are working but monitor speakers are not working. I have it connected via HDMI, tried both ports on GPU. Does Anyone have any idea what could be wrong? I have the sound driver from MOBO website. It doesn't give me option to choose monitor as my sound output device. In Device manager I can find it if I choose to show also hidden devices. I hope someone can help me.

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PC: i5 4430, AMD RX480 4GB, 8 GB RAM, 500 GB 860 EVO, 120 GB 840 EVO, 500 GB HDD

Laptop: Lenovo Ideapad 510s 14":  i5 7200U, 8 GB RAM, 500 GB 860 EVO

Phone: Samsung Galaxy S20 FE 4G

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3 minutes ago, Sport Driver said:

Hello everyone. 

 

I built new PC yesterday and I have a problem of non working sound on my monitor. If I plug in headphones directly in the motherboard they are working but monitor speakers are not working. I have it connected via HDMI, tried both ports on GPU. Does Anyone have any idea what could be wrong? I have the sound driver from MOBO website. It doesn't give me option to choose monitor as my sound output device. In Device manager I can find it if I choose to show also hidden devices. I hope someone can help me.

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You might have to go to the sound settings in the windows taskbar and select your monitor.

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1 minute ago, jrhaberland said:

You might have to go to the sound settings in the windows taskbar and select your monitor.

Don't have an option for that. PC seems to think there is nothing there aparently. 

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PC: i5 4430, AMD RX480 4GB, 8 GB RAM, 500 GB 860 EVO, 120 GB 840 EVO, 500 GB HDD

Laptop: Lenovo Ideapad 510s 14":  i5 7200U, 8 GB RAM, 500 GB 860 EVO

Phone: Samsung Galaxy S20 FE 4G

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You cannot use HDMI audio and PC audio at the same time. It uses different channels.

If you plug the headphone, it will automatically switch to the PC audio.

Normally people hook up the headphone from the monitor / tv if they use HDMI.

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Just now, Sport Driver said:

Don't have an option for that. PC seems to think there is nothing there aparently. 

Screenshot (3).png

What model of monitor do you have?

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1 minute ago, jrhaberland said:

What model of monitor do you have?

It's old Samsung SyncMaster T27B300. It does have speakers if that's what you are thinking about 😅

PC: i5 4430, AMD RX480 4GB, 8 GB RAM, 500 GB 860 EVO, 120 GB 840 EVO, 500 GB HDD

Laptop: Lenovo Ideapad 510s 14":  i5 7200U, 8 GB RAM, 500 GB 860 EVO

Phone: Samsung Galaxy S20 FE 4G

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3 minutes ago, SupaKomputa said:

You cannot use HDMI audio and PC audio at the same time. It uses different channels.

If you plug the headphone, it will automatically switch to the PC audio.

Normally people hook up the headphone from the monitor / tv if they use HDMI.

I don't have anything else plugged in that could play audio at the moment. 

PC: i5 4430, AMD RX480 4GB, 8 GB RAM, 500 GB 860 EVO, 120 GB 840 EVO, 500 GB HDD

Laptop: Lenovo Ideapad 510s 14":  i5 7200U, 8 GB RAM, 500 GB 860 EVO

Phone: Samsung Galaxy S20 FE 4G

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5 minutes ago, Sport Driver said:

It's old Samsung SyncMaster T27B300. It does have speakers if that's what you are thinking about 😅

Well I was trying to look up the manual, but it won't load lmao

 

I figured it had speakers. Maybe you might need to change a setting in the OSD

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8 minutes ago, jrhaberland said:

Well I was trying to look up the manual, but it won't load lmao

 

I figured it had speakers. Maybe you might need to change a setting in the OSD

Nah, no setting there.

PC: i5 4430, AMD RX480 4GB, 8 GB RAM, 500 GB 860 EVO, 120 GB 840 EVO, 500 GB HDD

Laptop: Lenovo Ideapad 510s 14":  i5 7200U, 8 GB RAM, 500 GB 860 EVO

Phone: Samsung Galaxy S20 FE 4G

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46 minutes ago, jrhaberland said:

Yeah I don't really know then lol

Ok, no worries. Hope someone has had similar issue.

PC: i5 4430, AMD RX480 4GB, 8 GB RAM, 500 GB 860 EVO, 120 GB 840 EVO, 500 GB HDD

Laptop: Lenovo Ideapad 510s 14":  i5 7200U, 8 GB RAM, 500 GB 860 EVO

Phone: Samsung Galaxy S20 FE 4G

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Well I managed it to sort it. Problem were the latest AMD drivers. I DDUed them and installed one version prior and now I have sound. 

PC: i5 4430, AMD RX480 4GB, 8 GB RAM, 500 GB 860 EVO, 120 GB 840 EVO, 500 GB HDD

Laptop: Lenovo Ideapad 510s 14":  i5 7200U, 8 GB RAM, 500 GB 860 EVO

Phone: Samsung Galaxy S20 FE 4G

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