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kernel 41 reboot while gaming I'm at my wits end please help

docmedic
By docmedic
in Troubleshooting
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Had this system for 2 years never had a problem until now. I am having kernel 41 power reboots without BSOD while gaming, most specifically while playing Path of Exile. The issue seems to almost always happen when using portals. I can play COD MW for hours with no issues. I have only had it reboot on me once while playing COD.

 

system info: Asus prime B360m-a motherboard with updated bios, intel I7 8700, Gigabyte GTX 1060 3 gig GPU, corsair 700 Power supply, Cooler Master Hyper 212 RGB, 120 exhaust fan and 120 intake fan. 

 

I have updated all my drivers, I have done a clean install of windows, I have tried other hard drives with clean installs. I have changed out PS to the 700 watt from a non name 500 watt. I have run mem test with no faults, I have run a benchmark on both the CPU and the GPU with no faults. I do not overclock at all. I also added an intake fan. I have also uninstalled the game and reinstalled as well.

Any help would be appreciated.

 

--Docmedic

 

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Unfortunately that error tells us nothing except that the computer restarted unexpectedly.

 

When it lists that error in Event Viewer does it give any additional information?

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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50 minutes ago, docmedic said:

I am at work but I did have these logs from previous events. 

 

thank you again for taking the time to help.

 

--Docmedic

Kernel 41 errors.docx 39.71 kB · 0 downloads for scot.docx 151.53 kB · 0 downloads

I've taken a look but whatever it is causing the issue, Windows cannot identify it. All those crashes have a bug check code of 0 which basically means none/unknown.

 

If I had to guess I'd say its power related but honestly, I genuinely have no idea and its not something you can track down easily. It might be worth taking it to a shop and asking them to take a look since they will have access to hardware they can use to swap and test with.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Thanks for looking. I have been pretty much been going piece by piece to find the culprit but haven't been successful thus far. Again thanks for your time! you guys area always great and I appreciate all you do!

 

--Don  aka Docmedic

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