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Anyone have experience with Corsair RMA?

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UPDATE:

 

RMA got approved, shipping it to them tomorrow or today. 

 

 

I've never RMA'd anything "PC" related before. Bit nervous, did I cover everything right?

 

 

I'm sending back my hx1050 since the fan appears to be busted, and the voltages it "should" be delivering don't appear to be there under load.

(12 volt rail dips to 11.2 volts under load)

 

I've sent my ticket in and everything, this is what I said:

 

 

7DDJD.png

 

 

This does warrant an RMA correct?  I hope I did all this right >.<

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

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Use a digital multimeter to measure voltages. I doubt the readings in software or from your board are correct.

 

As for the rest, it depends on the consumer protection laws in your country. Here in europe there are good laws that protect the consumer. If a product is not fit for purpose within a year of purchase, or you change your mind within the first week then you can send it back to be replaced or refunded. 

 

I have had to RMA my PSU to corsair because it just stopped working all together. It took about 3 days because I had to send it all the way to the netherlands.

 

Have you tried showing it some memes?

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Use a digital multimeter to measure voltages. I doubt the readings in software or from your board are correct.

 

As for the rest, it depends on the consumer protection laws in your country. Here in europe there are good laws that protect the consumer. If a product is not fit for purpose within a year of purchase, or you change your mind within the first week then you can send it back to be replaced or refunded. 

 

 

With my new EVGA 1000 p2, the voltages were fine when I did the same tests, so I think the PSU was faulty. I also noticed when those voltages "dropped" it lowered my hashrates whilst mining with both GPU's at once (by 150-200 khash/s). With the new PSU, they didn't drop at all, and the voltage stayed near the 12 volts the entire time. (So I think it's right)

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

Hwbot: http://hwbot.org/user/lays/ 

FireStrike 980 ti @ 1800 Mhz http://hwbot.org/submission/3183338 http://www.3dmark.com/3dm/11574089

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Use a digital multimeter to measure voltages. I doubt the readings in software or from your board are correct.

 

As for the rest, it depends on the consumer protection laws in your country. Here in europe there are good laws that protect the consumer. If a product is not fit for purpose within a year of purchase, or you change your mind within the first week then you can send it back to be replaced or refunded. 

 

I have had to RMA my PSU to corsair because it just stopped working all together. It took about 3 days because I had to send it all the way to the netherlands.

 

Have you tried showing it some memes?

Why did you have to send it to my country?

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They dont have a RMA center in the UK and the Netherlands one was the closest.

Is there a Corsair RMA center in Holland?

Didn't know that

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My cousin had to RMA his Ram from corsair, they came with a truck and delivered his new ram a few days later(not sure 1-3) and picked up his old ones :)

Proud Member of the Glorious PC Master Race

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My cousin had to RMA his Ram from corsair, they came with a truck and delivered his new ram a few days later(not sure 1-3) and picked up his old ones :)

 

Dam I hope this goes that easy!

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

Hwbot: http://hwbot.org/user/lays/ 

FireStrike 980 ti @ 1800 Mhz http://hwbot.org/submission/3183338 http://www.3dmark.com/3dm/11574089

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They dont have a RMA center in the UK and the Netherlands one was the closest.

Ooh i will send it directly to them the next time, when my M40 broke i sent it to the shop and it took like a month before i had it back.

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UPDATE:

 

RMA got approved, shipping it to them tomorrow or today. 

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

Hwbot: http://hwbot.org/user/lays/ 

FireStrike 980 ti @ 1800 Mhz http://hwbot.org/submission/3183338 http://www.3dmark.com/3dm/11574089

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I RMA'd an AX1200i, they sent be back a brand new AX1200, non 'i'.

 

That was annoying because I had to mail it overseas, but the other time I've used it to RMA an H100 that had the +12v pump grind went very smoothly.

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I RMA'd an AX1200i, they sent be back a brand new AX1200, non 'i'.

 

That was annoying because I had to mail it overseas, but the other time I've used it to RMA an H100 that had the +12v pump grind went very smoothly.

 

 

was the fan on your 1200i really noisy? It uses the same fan as the hx1050, it was SO loud but I think it was busted.   Anytime the PSU was drawing more than 300 watts it'd put the fan at 100%, and buzz and rattle the fan.  

 

Though it was gonna explode lol

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

Hwbot: http://hwbot.org/user/lays/ 

FireStrike 980 ti @ 1800 Mhz http://hwbot.org/submission/3183338 http://www.3dmark.com/3dm/11574089

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was the fan on your 1200i really noisy? It uses the same fan as the hx1050, it was SO loud but I think it was busted.   Anytime the PSU was drawing more than 300 watts it'd put the fan at 100%, and buzz and rattle the fan.  

 

Though it was gonna explode lol

 

No it was just coil whine, but the louder and more annoying kind.

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No it was just coil whine, but the louder and more annoying kind.

 

Mine had some coil whine too, but the 60 DB fan covered it up zz. 

 

I replaced it with an evga 1000 p2, in love with it's passive mode.  Doesn't turn the fan on til 45c internal psu temp  :wub:  :wub:  :wub:

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

Hwbot: http://hwbot.org/user/lays/ 

FireStrike 980 ti @ 1800 Mhz http://hwbot.org/submission/3183338 http://www.3dmark.com/3dm/11574089

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Mine had some coil whine too, but the 60 DB fan covered it up zz. 

 

I replaced it with an evga 1000 p2, in love with it's passive mode.  Doesn't turn the fan on til 45c internal psu temp  :wub:  :wub:  :wub:

 

Nice, I got rid of the AX1200 they sent me and didn't bother RMAing again because I couldn't be bothered, my PC has an AX750 in it, I didn't need the 1200W anyway I just got it very cheap on ebay from a guy who won it in a competition, so picked it over a lower wattage one.

 

My PC is not only in a silent case, but it's in a corner of the room next to the sofa and completely surrounded with this stuff, so the GPU is the only thing that is really audible when it's on max fan, it wouldn't be possible to hear a PSU fan at all it's too low down in the soundproof pit area.

imageMain_1_46.jpg

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snip

 

 

oo nice xD I'm waiting to sell the replacement they send me so I can buy 8 more gentle typhoons for my bottom rad, then it should be quiet no matter what I do :D

 

I wanted to get some silence dampening stuff for my room, but couldn't justify spending the hundred bucks for it lol

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

Hwbot: http://hwbot.org/user/lays/ 

FireStrike 980 ti @ 1800 Mhz http://hwbot.org/submission/3183338 http://www.3dmark.com/3dm/11574089

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oo nice xD I'm waiting to sell the replacement they send me so I can buy 8 more gentle typhoons for my bottom rad, then it should be quiet no matter what I do :D

 

I wanted to get some silence dampening stuff for my room, but couldn't justify spending the hundred bucks for it lol

 

The foam is really cheap, I just used double sided tape to affix it to the walls, cost me all of about £25 for the area I needed to cover.

 

Nice, I don't have watercooling, I opted for £25 worth of foam instead because I'm a cheap bastard, defo considering watercooling my next rig whenever I budge from socket 1155 which will probably be a while.

 

The main reason I want to watercool is because GPUs are loud, even the ridiculous custom cooler ones that blow all the heat into your PC.

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The foam is really cheap, I just used double sided tape to affix it to the walls, cost me all of about £25 for the area I needed to cover.

 

Nice, I don't have watercooling, I opted for £25 worth of foam instead because I'm a cheap bastard, defo considering watercooling my next rig whenever I budge from socket 1155 which will probably be a while.

 

The main reason I want to watercool is because GPUs are loud, even the ridiculous custom cooler ones that blow all the heat into your PC.

 

 

Yeah, that was my main annoyance without the custom loop, after I started tinkering when I first built my PC last year, I became sorta obsessed with making it as quiet as possible lol.  Once I got the custom loop I was like "mission complete" lol :D

 

If the foam is that cheap I may do that, my closet is attached to the bedroom next to mine.  If I covered that closet wall with it I think it'd make it more pleasant for the other people in the house lol

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

Hwbot: http://hwbot.org/user/lays/ 

FireStrike 980 ti @ 1800 Mhz http://hwbot.org/submission/3183338 http://www.3dmark.com/3dm/11574089

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btw, it is normal for voltages to go down when the load goes up.

(\__/)

(='.'=)

(")_(") This is Bunny.

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btw, it is normal for voltages to go down when the load goes up.

 

I think the atx spec is + or - 5%, and it was going down almost 10%, so something was wrong there.  

Especially since the unit I replaced it with only drops 100-200mv under load, this one was dropping nearly 800 mv, I can't imagine that's good :(

Stuff:  i7 7700k @ (dat nibba succ) | ASRock Z170M OC Formula | G.Skill TridentZ 3600 c16 | EKWB 1080 @ 2100 mhz  |  Acer X34 Predator | R4 | EVGA 1000 P2 | 1080mm Radiator Custom Loop | HD800 + Audio-GD NFB-11 | 850 Evo 1TB | 840 Pro 256GB | 3TB WD Blue | 2TB Barracuda

Hwbot: http://hwbot.org/user/lays/ 

FireStrike 980 ti @ 1800 Mhz http://hwbot.org/submission/3183338 http://www.3dmark.com/3dm/11574089

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I think the atx spec is + or - 5%, and it was going down almost 10%, so something was wrong there.  

Especially since the unit I replaced it with only drops 100-200mv under load, this one was dropping nearly 800 mv, I can't imagine that's good :(

 

still depends if it is really that much, it's always best to use a voltage meter instead of software.

(\__/)

(='.'=)

(")_(") This is Bunny.

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