My RTX 2080 keeps crashing due to "overheating"

[GromTw]

Hi, recently a bunch of power cuts occurred in my neighborhood, after the last of them my gpu crashed while playing a game (SoT) and keeps crashing in other games.

The crash: I get a full black screen (pilot crash?) and the gpu fans go full speed.

After: I shut down my system (windows) and restart. When I get in Windows the graphic pilot failed to start and I have to install nvidia pilots to get my gpu to work

OR I use the reset button and everything is normal

 

CPU: AMD Ryzen 7 2700X

GPU: KFA2 RTX 2080 OC

RAM: Corsairt vengance 2x8 Go cl 15 3000MHz DDR4

MB: MSI B450-A PRO (MS-7B86)

HDD: WDC 1TB

NVMe; 240GB

SDD: Sasumg 860 QVO 1TB

PS: Corsair VS650 80+Titanium

[herb]

sounds like the power outages might have damaged your card. PSU's are supposed to have surge protectors in them but they aren't perfect and repeated power outages can damage your hardware.

[jaslion]

Pilot what? You mean drivers?

 

Also that vs650 is a white unit and wouldn't be too suprised that a low end crappy unit like that took damage from the power outages.

[herb]

it could also be motherboard or cpu or anything that is directly connected to the psu. if you have another gpu on hand i would test the system without the 2080 and then if the issue still happens its not your gpu. if it doesnt happen then i would try to claim a warranty on your gpu.

[GromTw]

1 minute ago, herb said:

it could also be motherboard or cpu or anything that is directly connected to the cpu. if you have another gpu on hand i would test the system without the 2080 and then if the issue still happens its not your gpu. if it doesnt happen then i would try to claim a warranty on your gpu.

I tried to claim the warranty but KFA2 support would not reply. I don't think it's a cpu or motherboard problem as all of the other components are perfectly working.

[GromTw]

6 minutes ago, jaslion said:

Pilot what? You mean drivers?

 

Also that vs650 is a white unit and wouldn't be too suprised that a low end crappy unit like that took damage from the power outages.

What do you mean by white unit ?

[herb]

did you test the system without the 2080??

 

if you didnt you have no way of knowing that it is the 2080

[herb]

1 minute ago, GromTw said:

What do you mean by white unit ?

white unit means its 80+ certification. you said it is 80+titanium which is way better than what you actually have.

 

80+ white is the lowest level 80+ certification

[GromTw]

Just now, herb said:

did you test the system without the 2080??

 

if you didnt you have no way of knowing that it is the 2080

Which tests would I need to run ?

[herb]

you would run the same games that crashed but on a different gpu

[jaslion]

2 minutes ago, GromTw said:

What do you mean by white unit ?

It's not titanium rated but white rated aka the worst rating :P.

[GromTw]

Just now, herb said:

you would run the same games that crashed but on a different gpu

uninstalling the gpu could do it ?

[herb]

take out the 2080. then put in a different known working gpu. test the same games that crashed before. then if they dont crash your 2080 is broke. i cant say it any simpler than that.

[GromTw]

Just now, herb said:

take out the 2080. then put in a different known working gpu. test the same games that crashed before. then if they dont crash your 2080 is broke. i cant say it any simpler than that.

I will try with my old 970

[herb]

51 minutes ago, GromTw said:

I will try with my old 970

yeah that will work.