Monitor goes blank, taskbar restarts? CONFUSED!

[iKratos]

The monitor goes blank and the system freezes and taskbar and all restarts. Can't seem to figure out what's happening.

specs: ryzen 3200g, 8 gb ddr4, 256 gb ssd, win 10, no external gpu.

Happens even after formatting.

 

Any help please?

[BiotechBen]

do you get a BSOD? if so, what is the error code it spits out?

[Mark Kaine]

full specs please? 

 

are you sure it's not your monitor or something? how do you determine "taskbar and all" restarts? 

[iKratos]

9 minutes ago, BiotechBen said:

do you get a BSOD? if so, what is the error code it spits out?

No bsod. It just happens. Can't understand what is causing it.

 

2 minutes ago, Mark Kaine said:

full specs please? 

 

are you sure it's not your monitor or something? how do you determine "taskbar and all" restarts? 

Those are the full specs.  ryzen 3200g, 8 gb ddr4, 256 gb ssd, win 10, no external gpu.

 

it goes black screen and taskbar restarts after freezing, sometimes I have to press ctrl alt delete to force close any current running app like firefox or chrome etc.

 

How can a monitor cause a system to freeze and make the taskbar restart?

[Eigenvektor]

3 minutes ago, iKratos said:

How can a monitor cause a system to freeze and make the taskbar restart?

It's more likely the other way around. The graphics driver crashes, this causes the monitor to go blank temporarily and also causes explorer.exe to restart. The initial explorer.exe is the desktop + taskbar, which is kind of a special form of Windows explorer.

 

Try taking a look at Event Viewer, you might see an error logged there, that hints at the cause of the issue.

[Mark Kaine]

10 minutes ago, iKratos said:

Those are the full specs.  ryzen 3200g, 8 gb ddr4, 256 gb ssd, win 10, no external gpu.

... no they aren't, you left very important things out hence I asked. 

motherboard 

psu 

what kind of "DDR4 ram", speed, brand, dual channel, single... 

ssd has a name too? 

 

10 minutes ago, iKratos said:

How can a monitor cause a system to freeze and make the taskbar restart?

it can't, but it can make it appear like something would freeze - I'm not saying it's not happening, just asking how you determine it. 

Any error logs would possibly help? 

[iKratos]

8 minutes ago, Eigenvektor said:

It's more likely the other way around. The graphics driver crashes, this causes the monitor to go blank temporarily and also causes explorer.exe to restart. The initial explorer.exe is the desktop + taskbar, which is kind of a special form of Windows explorer.

 

Try taking a look at Event Viewer, you might see an error logged there, that hints at the cause of the issue.

Which tab in the Event viewer to look at? I am not that experienced. Under Windows logs, which one to look at?

 

6 minutes ago, Mark Kaine said:

... no they aren't, you left very important things out hence I asked. 

motherboard 

psu 

what kind of "DDR4 ram", speed, brand, dual channel, single... 

ssd has a name too? 

 

it can't, but it can make it appear like something would freeze - I'm not saying it's not happening, just asking how you determine it. 

Any error logs would possibly help? 

gigabyte something a30, adata 8 gb ram, samsung ssd. Checking event viewer.

[iKratos]

1 hour ago, Eigenvektor said:

It's more likely the other way around. The graphics driver crashes, this causes the monitor to go blank temporarily and also causes explorer.exe to restart. The initial explorer.exe is the desktop + taskbar, which is kind of a special form of Windows explorer.

 

Try taking a look at Event Viewer, you might see an error logged there, that hints at the cause of the issue.

Installed the beta driver but same thing and got this: https://ibb.co/qNV1vhN

[Eigenvektor]

3 hours ago, iKratos said:

Which tab in the Event viewer to look at? I am not that experienced. Under Windows logs, which one to look at?

Probably Windows Logs > Application or Windows Logs > System, don't know for certain. See if there are any errors or warnings that mention stuff crashing and being restarted.

[iKratos]

Another thing out of 8 GB RAM, I have allotted 6.95 GB RAM to windows and the rest around 1 GB is for GPU. Could that be the issue?