My PC blue screened and isn’t working anymore

[Kanna]

So my PC blue screened because I unplugged my headset and now it’s doing this no matter how many times I restart

[Moonzy]

switch it off, unplug drive D, see if it improves

[1982 Original]

Looks like a corrupted Windows install.  Try a repair or re-install Windows.  If the issue persists, then you have a hardware problem.

 

Why it happened when you unplugged a headset is odd.  Maybe static electricity build up or a pinched cable causing a short.  Trying to reinstall Windows would be my first step.

[Kanna]

1 minute ago, Moonzy said:

switch it off, unplug drive D, see if it improves

Soo umm this is awkward but it started working after a while of blinking I think I should do a virus scan

[Moonzy]

Just now, Kanna said:

Soo umm this is awkward but it started working after a while of blinking I think I should do a virus scan

it's definitely not normal still, do check disk health and such

[Kanna]

1 minute ago, 1982 Original said:

Looks like a corrupted Windows install.  Try a repair or re-install Windows.  If the issue persists, then you have a hardware problem.

 

Why it happened when you unplugged a headset is odd.  Maybe static electricity build up or a pinched cable causing a short.  Trying to reinstall Windows would be my first step.

This headset is just cheap other people with it has same issue the PC blue screens

[Kanna]

Just now, Moonzy said:

it's definitely not normal still, do check disk health and such

How can I check disk health and is there any reason it came from nowhere?

[Moonzy]

Just now, Kanna said:

How can I check disk health

crystal disk info (not crystaldiskmark)

 

Just now, Kanna said:

is there any reason it came from nowhere?

well hard disk can just fail, hard to say

but it's stuck on 90% so i reckon you can give it a scan just in case

[Kanna]

2 minutes ago, Moonzy said:

crystal disk info (not crystaldiskmark)

 

well hard disk can just fail, hard to say

but it's stuck on 90% so i reckon you can give it a scan just in case

The virus scan had same as normal just google chrome this is what crystaldiskinfo says 

[Moonzy]

1 minute ago, Kanna said:

The virus scan had same as normal just google chrome this is what crystaldiskinfo says 

if all drives are healthy then at least we know it's not the drive and it's probably software issues

 

i would just re-install windows as suggested, if it's already affecting windows

[Kanna]

3 minutes ago, Moonzy said:

if all drives are healthy then at least we know it's not the drive and it's probably software issues

 

i would just re-install windows as suggested, if it's already affecting windows

One thing I noticed is nvidia RTX it isn't in startup programs nor is in the arrow thing but still is there how do I remove it

[RobinD]

I would suggest booting into Bios. 

Dos the screen do any flashing or weid stuff on Bios...

If yes , maybe hardware (bad times) 

If you plug in a windows recovery USB and boot to advance > CMD> run notepad.exe.

Go open and See if your files are visible.

They are likely in a drive not named what you expect as this is Bios naming of drives, so maybe named X or 0. 

In file explorer you can now copy your highly critical documents from their location to the usb drive your using for windows recovery , dont take everything, just irreplaceable photos or assignments/work due shorty. 

Now try a windows repair it should roll back if it does work. 

If it fails try a full reinstall -  you can extract all files via the method above if you need but im sure there a better way. I have a harddrive cradle for example. The issue with the above method is it will take awhile and if the harddrive is failing it might die anytime.

Always extract your data before a reinstall. 

If after reinstall you still have issues try an alternative harddrive. , Doesnt need to be anything decent just to test if the rest of your kit is ok. You can even boot off a ISO on a USB to test it for a few days for the same purpose if you struggle to find an old harddrive. 

Best of luck 
 

[RobinD]

1 minute ago, RobinD said:

I would suggest booting into Bios. 

Dos the screen do any flashing or weid stuff on Bios...

If yes , maybe hardware (bad times) 

If you plug in a windows recovery USB and boot to advance > CMD> run notepad.exe.

Go open and See if your files are visible.

They are likely in a drive not named what you expect as this is Bios naming of drives, so maybe named X or 0. 

In file explorer you can now copy your highly critical documents from their location to the usb drive your using for windows recovery , dont take everything, just irreplaceable photos or assignments/work due shorty. 

Now try a windows repair it should roll back if it does work. 

If it fails try a full reinstall -  you can extract all files via the method above if you need but im sure there a better way. I have a harddrive cradle for example. The issue with the above method is it will take awhile and if the harddrive is failing it might die anytime.

Always extract your data before a reinstall. 

If after reinstall you still have issues try an alternative harddrive. , Doesnt need to be anything decent just to test if the rest of your kit is ok. You can even boot off a ISO on a USB to test it for a few days for the same purpose if you struggle to find an old harddrive. 

Best of luck 
 

i see you now have managed to get on the OS... 

Therefore this is not relevant ... best of luck seem your on the right track 

 

[Moonzy]

9 minutes ago, Kanna said:

One thing I noticed is nvidia RTX it isn't in startup programs nor is in the arrow thing but still is there how do I remove it

ouh no idea, i dont use nvidia RTX

do you even have RTX capable card though? i recalled that you dont

 

is it still happening when u startup now or that's a one off? try safemode?

[Kanna]

1 minute ago, Moonzy said:

ouh no idea, i dont use nvidia RTX

do you even have RTX capable card though? i recalled that you dont

 

is it still happening when u startup now or that's a one off? try safemode?

I don't have an RTX card

[Kanna]

@Moonzystill happens on restart

[Moonzy]

Just now, Kanna said:

@Moonzystill happens on restart

 

15 minutes ago, Moonzy said:

try safemode?

 

[Kanna]

21 minutes ago, Moonzy said:

 

 

I removed RTX voice and did CCleaner scan registry and other stuff and now it works didn't even need safe mode

[Kanna]

@Moonzyit's back

[Moonzy]

5 minutes ago, Kanna said:

@Moonzyit's back

no idea, i would probably do a fresh windows install if i were you

[Kanna]

41 minutes ago, Moonzy said:

no idea, i would probably do a fresh windows install if i were you

I have no idea how this happened, I’m going to try a few things like ddu and reinstall GPU driver and safemode do like before start virus scan before I say dead windows