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5700xt issues (moved from troubleshooting)

JaseDays

Moving to this section for specificity.

 

I purchased a new 5700xt (literally the only MSRP card available)  for my son for Christmas.  Since then we have had crashes, freezes etc on his machine.  But here is the kicker, when I put the card in my machine it works fine.  No crashes, nothing.

 

what I have tried

  • ddu and probably 5 different driver versions
  • Replaced with new psu
  • underclocked card - watt man
  • undervolted card - watt man 
  • adding small amounts of voltage to ram 
  • decreasing ram speed 
  • setting all fans to 100 (although no temp issues)
  • previous card rx580 had zero issues
  • tries putting two separate psu leads to card (instead of Y splitter)

 

he has an asus b450 board and 2600x

 

im at a loss....

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Well, we can clearly determine that there is an issue with his machine then since the card works fine in the other machine. 

 

Clear the motherboards settings. Then re-install the cpu, memory, GPU, and leave everything stock. Don't fiddle with memory frequencies/voltages.  

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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1 hour ago, blackviking03 said:

Can you list the specs of YOUR machine?

Yes Asus ROG strix b450f 3600x zotac 1070ti.

 

it’s also worth mentioning that the my 1070ti worked in his computer without issue 

 

at this point I’m wondering if it’s software/windows 10.  Considering a clean install 

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