System rebooting under specific loads after CPU+MOBO+NVMe upgrade

[Bomb Bot]

I recently upgraded my CPU, motherboard and boot drive and a couple days after been experiencing an issue where under so far specific circumstances my screens will go black, internal component will seem to briefly power down as though going through a system reboot and I'll be back to the user log in. Once I'm logged back in all previously opened programs are closed.

Windows Reliability Monitor lists critical events as "Lighting service   Stopped working" and "windows     Windows was not properly shutdown". 

Memory diagnostics displayed no issues with memory. 

CPUID HWMonitor show what I understand to be tolerable temps for all components monitored

GPU drivers are up to date 

 

So far this issue occurs whilst trying to stream video and playing/launching a game. most consistently while trying to start watching something on Disney+ whilst playing/launching a game. same issue has occurred but less consistently whilst using a different streaming service like YouTube.  

 

System specs

 

CPU: Ryzen 5600x (stock settings)

CPU cooler: Corsair H55 aio

Mobo: ASUS TUF gaming X570-plus (BIOS version/date American Megatrends Inc. 2607, 14/08/2020)

RAM: 2x Corsair Vengeance LPX 8GB 2133MHz

GPU: Gigabyte GeForce GTX 1080ti OC black

PSU: EVGA GQ 650watt

Bootdrive: WD Black SN850 1T M.2 NVMe

Other drives: Kingston A400 240GB SSD

                     WD S500G2B0A 500GB SSD

                     Crucial MX500 500GB M.2 SSD

                     Seagate Firecud 1TB 5400RPM SSHD

Disk drive: ASUS BC-12D2HT 12X Blu-Ray

 

 

As a side note, my pc knowledge is limited I'm very much a novice to diagnosing/troubleshooting. I'm also brand new to the forum scene so I apologise if I'm leaving otherwise glaringly missing info to help diagnose the issue!

Any and all help/advice will be appreciated 

      

 

 

[Radium_Angel]

28 minutes ago, Bomb Bot said:

upgraded

Did you re-use an existing windows install, or go fresh?

[Bomb Bot]

2 minutes ago, Radium_Angel said:

Did you re-use an existing windows install, or go fresh?

I used software called Macrium reflect to clone the previous boot drive and then wiped that drive 

[Radium_Angel]

2 minutes ago, Bomb Bot said:

I used software called Macrium reflect to clone the previous boot drive and then wiped that drive 

Ok., two options for you:

 

(1) When changing that much hardware (esp a mobo and CPU) it's always best to do a completely fresh install of Windows

Alternately

(2) Look in the Event Viewer and specifically the subsection under "System" 

(https://kb.blackbaud.com/articles/Article/75433) 

and look for any Red ! marks, which indicate a severe error, if you find any, either post a screenshot here of the *full* error message, or write it out, your choice.

[Bomb Bot]

7 minutes ago, Radium_Angel said:

Ok., two options for you:

 

(1) When changing that much hardware (esp a mobo and CPU) it's always best to do a completely fresh install of Windows

Alternately

(2) Look in the Event Viewer and specifically the subsection under "System" 

(https://kb.blackbaud.com/articles/Article/75433) 

and look for any Red ! marks, which indicate a severe error, if you find any, either post a screenshot here of the *full* error message, or write it out, your choice.

 

[Radium_Angel]

Just now, Bomb Bot said:

 

WHEA errors are Windows Hardware Error Architecture

Typically means bad hardware.

This is a *brief* overview and some things to look into, 

if you are going to test RAM, use MemTest86+, the built-in Windows Memory Diagnostic is worthless

 

https://windowsreport.com/fix-whea_uncorrectable_error-windows-8-1/

 

 

[Bomb Bot]

1 minute ago, Radium_Angel said:

WHEA errors are Windows Hardware Error Architecture

Typically means bad hardware.

This is a *brief* overview and some things to look into, 

if you are going to test RAM, use MemTest86+, the built-in Windows Memory Diagnostic is worthless

 

https://windowsreport.com/fix-whea_uncorrectable_error-windows-8-1/

 

 

Much appreciated, will into what the issue might be though I suspect now its down to the CPU or Mobo. Hope its the mobo seeing as they're actually attainable currently. 

Update on progress/discoveries when I find them 

 

[Bomb Bot]

Situation update

Replacement motherboard seems to have done the trick(MSI MPG X570 GAMING EDGE).