(HELP) I have connection to the internet, but i lose it when i open a application.

[iiillusion]

Hello there,

I have a problem, my internet provider was by our house here the other day and replaced our old router and reset our fiber box.
Ever since then, i havnt been able to load the steam game "Rust"'s ingame server list, my system loses internet connection for 3-4 minutes,

but if im in a discord call, i can still speak with them, so i dont lose the already connected connections. But all new connections doesnt work for 3-4 minutes.

Things ive tried:
-Reinstall rust
-Allow rust on the windows firewall
-Restart the router and fiber box
-Give steam limited amount of mb/s to load the ingame server lists
-Update steam, windows and network drivers

I even tried to see if it works fine outside our WIFI, by using a 4G hotspot on my phone, and it worked perfectly fine outside our WIFI, there it can load perfectly fine.

Our router is a Icotera i4850

And im using a ethernet cable

-PC-Specs:
Windows 10
GTX 1060 6GB
ASUS H110M-A M.2 Motherboard
I5-7500 CPU
16 GB RAM

I hope there is someone who knows a fix or in some way help.

[starry]

reinstall windows

[Tristerin]

Your hardware was replaced.  Sounds like a port forwarding issue to me.  Google it for what you need to do

[Applefreak]

12 minutes ago, iiillusion said:

Hello there,

I have a problem, my internet provider was by our house here the other day and replaced our old router and reset our fiber box.
Ever since then, i havnt been able to load the steam game "Rust"'s ingame server list, my system loses internet connection for 3-4 minutes,

but if im in a discord call, i can still speak with them, so i dont lose the already connected connections. But all new connections doesnt work for 3-4 minutes.

Things ive tried:
-Reinstall rust
-Allow rust on the windows firewall
-Restart the router and fiber box
-Give steam limited amount of mb/s to load the ingame server lists
-Update steam, windows and network drivers

I even tried to see if it works fine outside our WIFI, by using a 4G hotspot on my phone, and it worked perfectly fine outside our WIFI, there it can load perfectly fine.

Our router is a Icotera i4850

And im using a ethernet cable

-PC-Specs:
Windows 10
GTX 1060 6GB
ASUS H110M-A M.2 Motherboard
I5-7500 CPU
16 GB RAM

I hope there is someone who knows a fix or in some way help.

Seems an issue your ISP may be able to help you with. Is is the same modem as before? Maybe you need to configure it first to allow your pc to communicate properly. Maybe it has a build in firewall or some QoS stuff. Try disabling them.

[Biomecanoid]

25 minutes ago, iiillusion said:

Hello there,

I have a problem, my internet provider was by our house here the other day and replaced our old router and reset our fiber box.
Ever since then, i havnt been able to load the steam game "Rust"'s ingame server list, my system loses internet connection for 3-4 minutes,

but if im in a discord call, i can still speak with them, so i dont lose the already connected connections. But all new connections doesnt work for 3-4 minutes.

Things ive tried:
-Reinstall rust
-Allow rust on the windows firewall
-Restart the router and fiber box
-Give steam limited amount of mb/s to load the ingame server lists
-Update steam, windows and network drivers

I even tried to see if it works fine outside our WIFI, by using a 4G hotspot on my phone, and it worked perfectly fine outside our WIFI, there it can load perfectly fine.

Our router is a Icotera i4850

And im using a ethernet cable

-PC-Specs:
Windows 10
GTX 1060 6GB
ASUS H110M-A M.2 Motherboard
I5-7500 CPU
16 GB RAM

I hope there is someone who knows a fix or in some way help.

 

Does your game need NAT and port forwarding to work ? I would guess not if you are not hosting a game. If so use a VPN temporarily for testing purposes and if it works then your modem or ISP is doing something weird.