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All USB Ports Broken, Now No Way to Control System

Go to solution Solved by FakeKGB,
Just now, xvantok said:

Ok I'll give it a shot.  The only other thing is I have my monitor hooked to the GPU via Displayport.  This monitor has a couple USB ports on it that also don't work.  Would that also be to do with the USB controllers?

Probably.

Hi,

So I recently moved my tower PC to uni with me.  I built it 2-3 years ago I think, and for a long time now it has had an issue where all USB ports on it seem to be broken bar 1.   From this one port, I had a multi USB port plugged in to be able to have a keyboard, mouse, mic.  When I moved it however, this was no longer an optimal way to run things, so I went about the procedure of trying to fix the issue.  One of the things I tried was manually updating the USB controller drivers.  I did this with the files from MSI for my mobo and the moment I did that, all USB ports broke, including the one that had been working previously.  So now, I have no way to control my PC, and I was wondering if anyone has any ideas on how to fix this issue?  I tried to clear CMOS however, Im now stuck on an F1 to Setup/F2 to continue screen and the keyboard still won't work.  They are all receiving power as the keyboard numlock flashes briefly when the PC first boots.  I have tried other mice in all other slots, and still non work.  So yeah, Im just fishing for ideas at this point?

Many thanks,

Xvantok

 

Parts List:

Mobo: MSI Z270 M5

CPU: i5 7600K no overlock

GPU: MSI 1060 6GB

RAM: 1 dim of 8GB DDR4 2133MHz

Theres a couple drives plugged in as well.

 

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I can see a way around it. Use a PCI USB expansion card.

 

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1 minute ago, refinedskillz said:

I can see a way around it. Use a PCI USB expansion card.

Why would that work then the case front USB headers don't work and they're also plugged straight into the mobo?

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8 minutes ago, xvantok said:

Why would that work then the case front USB headers don't work and they're also plugged straight into the mobo?

You answered your own question.

All motherboard USB controllers appear to be dead.

The front USB headers are connected to said controllers.

Thus, they are dead.

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10 minutes ago, xvantok said:

Why would that work then the case front USB headers don't work and they're also plugged straight into the mobo?

Because a new card would introduce a totally new USB controller into the system. Your old controller(s) are most likely fried, as no drivers are initiated at the BIOS screen, so it's very much a hardware fault.

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1. Try clearing your CMOS

2. I'm 99% sure Your motherboard has PS2 only one port though. My Z270 M3 had one you could try that.

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6 minutes ago, ragnarok0273 said:

You answered your own question.

All motherboard USB controllers appear to be dead.

The front USB headers are connected to said controllers.

Thus, they are dead.

Ok I'll give it a shot.  The only other thing is I have my monitor hooked to the GPU via Displayport.  This monitor has a couple USB ports on it that also don't work.  Would that also be to do with the USB controllers?

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Just now, xvantok said:

Ok I'll give it a shot.  The only other thing is I have my monitor hooked to the GPU via Displayport.  This monitor has a couple USB ports on it that also don't work.  Would that also be to do with the USB controllers?

Probably.

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Just now, ragnarok0273 said:

Probably.

decent cheers

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4 minutes ago, JustUni said:

1. Try clearing your CMOS

2. I'm 99% sure Your motherboard has PS2 only one port though. My Z270 M3 had one you could try that.

Yeah thats the uber back up if this USB PCI idea doesn't work out

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Just now, xvantok said:

Yeah thats the uber back up if this USB PCI idea doesn't work out

I have some spare PS/2 keyboards if you want. If you live nearby you can have one.

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2 minutes ago, xvantok said:

Yeah thats the uber back up if this USB PCI idea doesn't work out

You need to get a USB controller not a bracket that connects to the internal header. But i'm sure you knew that : P

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1 minute ago, ragnarok0273 said:

I have some spare PS/2 keyboards if you want. If you live nearby you can have one.

Thanks for the offer but Im in Edinburgh Scotland so don't imagine Im your nearest city!

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Just now, xvantok said:

Thanks for the offer but Im in Edinburgh Scotland so don't imagine Im your nearest city!

Nope :)
I don't think I can walk to Scotland from Illinois...

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1 minute ago, ragnarok0273 said:

Nope :)
I don't think I can walk to Scotland from Illinois...

Haha yeah thatd be some trek

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3 minutes ago, JustUni said:

You need to get a USB controller not a bracket that connects to the internal header. But i'm sure you knew that : P

Like a PCI Card rather than one that goes in the back but connects to a different mobo header?

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Just now, xvantok said:

Like a PCI Card rather than one that goes in the back but connects to a different mobo header?

No, one that connects to a slot on your motherboard.

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2 minutes ago, xvantok said:

Like a PCI Card rather than one that goes in the back but connects to a different mobo header?

Yea, like ragnarok said the inside header connects to the probably dead controller. You can tell them apart by the fact that the controllers go into the PCI-E slot.

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1 minute ago, ragnarok0273 said:

No, one that connects to a slot on your motherboard.

Feeling like a bit of a dunce - are you able to link one just for an example if thats OK?

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Just now, xvantok said:

Feeling like a bit of a dunce - are you able to link one just for an example if thats OK?

Yep!
https://www.newegg.com/startech-com-model-pexusb3s44v-pci-express/p/N82E16812400546?Description=pcie usb controller&cm_re=pcie_usb controller-_-12-400-546-_-Product&quicklink=true
Note that this is a 4x card, and won't fit in a 1x slot.

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I have a crush on someone but she's dating a friend 😞

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I do not understand social interaction.

Send help.

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