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DOCP stopped working and Ram would not run at advertised speed

Missclick

Hi!

Newbie here.

 

I`ve recently wanted to upgrade from 16Gb to 32Gb Ram but after installing I soon realized that I can only run dual channel at 3200Mhz.

After unistalling the extra two sticks I have been experiencing various crashes, BSODs, and original sticks would not run at 3200Mhz, use DOCP or manually input the values, PC just boot loops, enters safe mode and puts sticks to stock speed, yet that doesn`t stop crashes.

Ran windows ram checker and no faults found. Checked on reliability monitor, most recent error was A1/?/ and corsair ICUE stopped working(monitor tool/?/)

I`m really frustrated as I`ve been trying to find the fault for past three days, contacted Corsair for advice, nothing. Searched forums to see if I can identify anything and get the fix, no luck.

 

And I thought I know a thing or two about PCs.

 

system specs:

tuf x470-plus gaming 

bios version 5806

AMD Ryzen 7 2700 non x

RTX 2070 non super

RAM Corsair Dominator Platinum 2x8Gb 3200Mhz - CMD16GX4M2B3200C16

 

Thank you in advance.

R

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1 hour ago, Missclick said:

Hi!

Newbie here.

 

I`ve recently wanted to upgrade from 16Gb to 32Gb Ram but after installing I soon realized that I can only run dual channel at 3200Mhz.

After unistalling the extra two sticks I have been experiencing various crashes, BSODs, and original sticks would not run at 3200Mhz, use DOCP or manually input the values, PC just boot loops, enters safe mode and puts sticks to stock speed, yet that doesn`t stop crashes.

Ran windows ram checker and no faults found. Checked on reliability monitor, most recent error was A1/?/ and corsair ICUE stopped working(monitor tool/?/)

I`m really frustrated as I`ve been trying to find the fault for past three days, contacted Corsair for advice, nothing. Searched forums to see if I can identify anything and get the fix, no luck.

 

And I thought I know a thing or two about PCs.

 

system specs:

tuf x470-plus gaming 

bios version 5806

AMD Ryzen 7 2700 non x

RTX 2070 non super

RAM Corsair Dominator Platinum 2x8Gb 3200Mhz - CMD16GX4M2B3200C16

 

Thank you in advance.

R

 

Run with JUST the new 16GB kit.

If it fails, then it might be a faulty stick or kit.

 

If you cannot even get them to run stable with DOCP disabled (e.g. stock JEDEC DDR4-2133), then that's another sign a stick, or kit is faulty.

 

4x DIMMs is a lot harder in the Integrated Memory Controller (IMC) than 2x DIMMs.

That is especially true with Zen and Zen+ CPUs, as the IMC was picky, and rather weak.

That was greatly improved with Zen 2 (Ryzen 3000-series), and not even more on Zen 3 (Ryzen 5000-series).

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz
  • Gigabyte Z390 Aorus Master
  • Sapphire NITRO+ RX 6800 XT S.E + EKwb Quantum Vector Full Cover Waterblock
  • 32GB G.Skill TridentZ DDR4-3000 CL14 @ DDR-3400 custom CL15 timings
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO +  500GB Samsung 980 + 1TB WD SN750
  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
  • Lian-Li O11 Dynamic EVO XL
  • Ekwb Custom loop + 2x EKwb Quantum Surface P360M Radiators
  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

AMD Ryzen Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
  • Gigabyte Vision RTX 3060 Ti OC
  • EKwb D-RGB 360mm AIO
  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel Z97 Rig (Decomissioned)

  • Intel i5-4690K 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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On 12/3/2020 at 1:38 AM, -rascal- said:

 

Run with JUST the new 16GB kit.

If it fails, then it might be a faulty stick or kit.

 

If you cannot even get them to run stable with DOCP disabled (e.g. stock JEDEC DDR4-2133), then that's another sign a stick, or kit is faulty.

 

4x DIMMs is a lot harder in the Integrated Memory Controller (IMC) than 2x DIMMs.

That is especially true with Zen and Zen+ CPUs, as the IMC was picky, and rather weak.

That was greatly improved with Zen 2 (Ryzen 3000-series), and not even more on Zen 3 (Ryzen 5000-series).

Thank you for suggestion.

 

Ran new sticks after uninstalling battery and resetting motherboard and everything was fine.

Appears that DOCP settings are off and would not run ram above 2993 either way.
Spent over 5h testing and troubleshooting, changing voltages, managed to run all 32Gb at 2993 which is less than I wanted but at least it is stable.
I assume if I were to push SOC voltage up to 1.2 I may be able to get all 3200Mhz but than again, would I need to increase RAM voltage all the way up to 1.4.

 

Problem solved I guess, unless anyone wats some pics of bios settings who runs same tuf x470 plus gaming with Ryzen 7 2700 non x and corsair dominator platinum 2x8Gb x2

 

Much love

R

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4 hours ago, Missclick said:

Thank you for suggestion.

 

Ran new sticks after uninstalling battery and resetting motherboard and everything was fine.

Appears that DOCP settings are off and would not run ram above 2993 either way.
Spent over 5h testing and troubleshooting, changing voltages, managed to run all 32Gb at 2993 which is less than I wanted but at least it is stable.
I assume if I were to push SOC voltage up to 1.2 I may be able to get all 3200Mhz but than again, would I need to increase RAM voltage all the way up to 1.4.

 

Problem solved I guess, unless anyone wats some pics of bios settings who runs same tuf x470 plus gaming with Ryzen 7 2700 non x and corsair dominator platinum 2x8Gb x2

 

Much love

R

 

I wouldn't push the SOC up to 1.2V...

Going up to 1.4V or 1.45V on the DRAM Voltage would be fine, though.

You can try that, and see if you can get it stable.

 

Given how you can run all 32GB at 2933 MHz, that most definitely sounds like the CPU and/or motherboard being the limitation.

Suspect the weak IMC within the Ryzen 2700/

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz
  • Gigabyte Z390 Aorus Master
  • Sapphire NITRO+ RX 6800 XT S.E + EKwb Quantum Vector Full Cover Waterblock
  • 32GB G.Skill TridentZ DDR4-3000 CL14 @ DDR-3400 custom CL15 timings
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO +  500GB Samsung 980 + 1TB WD SN750
  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
  • Lian-Li O11 Dynamic EVO XL
  • Ekwb Custom loop + 2x EKwb Quantum Surface P360M Radiators
  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

AMD Ryzen Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
  • Gigabyte Vision RTX 3060 Ti OC
  • EKwb D-RGB 360mm AIO
  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel Z97 Rig (Decomissioned)

  • Intel i5-4690K 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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