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New 160hz monitor not going above 60hz

I just bough a new Gigabyte g32qc that is supose to reach 165hz, however, I am unable to make to go past 60hz.

I mainly use my computer for browsing a light work, and when I game, I do so through cloud gaming (Geforce Now), so because of this, my hardware is a bit dated.

 

This is my hardware setup:

 

Operating System
			Windows 10 Pro 64-bit
		CPU
			Intel Core i5 4570S @ 2.90GHz	21 °C
			Haswell 22nm Technology
		RAM
			8,00GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)
		Motherboard
			MSI B85-G43 GAMING (MS-7816) (SOCKET 0)	19 °C
		Graphics
			DELL U2211H (1920x1080@59Hz)
			2048MB ATI AMD Radeon R9 200 Series (MSI)	24 °C
		Storage
			465GB Western Digital WDC WD5000AAKS-00V1A0 (SATA)	22 °C
			111GB KINGSTON SHFS37A120G (SSD)	18 °C

 

configs.thumb.png.78c315a884dc9df8768c4e6d8af495b5.png

 

 

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how is it connected? displayport or HDMI?

 

edit: from GPU or motherboard?

Things I need help with:

Spoiler

none atm

 

I hate Intel's pricing, Ryzen's weird quirks, Nvidia's pricing, and Radeon GPUs in general

 

Spoiler

 

Products I like:

Spoiler

Sony Xperia Z1 / Z2 / 10 ii, Asus Strix 970 / 1070, Samsung SSD, WD HDD, Corsair PSUs (AX, RM, CX(grey)), GeForce GPU, NZXT N450/S340, be quiet! Coolers, G.Skill Trident RAM, Logitech M525, Logitech G440, Razer Deathadder Elite

 

Products I hate:

Spoiler

Xperia Z3, XiaoMi 5c, Radeon GPUs, Razer Audio Products, any bloatwares

 

Companies I absolutely adore: (and hope it stays that way)

Spoiler

be quiet! - sent me AM4 mounting for my DRP3 even though it's way past the timeframe stated, no questions asked

Corsair - very good RMA experience, absolutely recommend

 

Companies I hate:

Spoiler

Nvidia, Intel, Apple, TMT (Thundermatch, a retailer)

 

Personal Blacklisted Companies:

Spoiler

Acer: shit tier quality products, shit tier customer service thus far, they "tried" to solve my issue but they arent really doing anything but delaying and delaying. (on-going case since July)

Gigabyte: horrible customer service (gigabyte had literally 0 customer service, asked me to go to retailer with NO WAY to email them about a question) but at least they fixed my shit in ONE MONTH (would probably take me 1 hour to fix if they let me email them)

XiaoMi Phones: built like a tank but the software is buggy as all hell

Seagate HDD: had too many dead seagate drives

Kingston SSD: 300V controller swap thingy

Razer (except their mouse)

 

Remember, just because I had good/bad experiences with these companies/product, doesn't mean you will have similar experiences too. I would still recommend these products if they made sense for your needs, but I'll add a disclaimer of my experience if it's relevant. Feel free to DM me asking why they are where they are.

 

 

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It's highly possible the old GPU you have in there doesn't support over 60Hz at 1440p

Current Network Layout:

Current Build Log/PC:

Prior Build Log/PC:

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Try with displayport, if that doesnt change the situation its likely that your GPU doesnt support more than 60Hz on 1440p.

I5-8600K - GTX 1080 - 16GB RAM - 1.5TB SSD

I want everything pink

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14 minutes ago, PCoverclock said:

what hdmi version or connecter

How do I check that?

 

16 minutes ago, Moonzy said:

how is it connected? displayport or HDMI?

 

edit: from GPU or motherboard?

Its connected through HDMI from my GPU

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1 minute ago, XukeLho said:

Its connected through HDMI from my GPU

basically this:

11 minutes ago, f1ght43v3r said:

Try with displayport, if that doesnt change the situation its likely that your GPU doesnt support more than 60Hz on 1440p.

 

Things I need help with:

Spoiler

none atm

 

I hate Intel's pricing, Ryzen's weird quirks, Nvidia's pricing, and Radeon GPUs in general

 

Spoiler

 

Products I like:

Spoiler

Sony Xperia Z1 / Z2 / 10 ii, Asus Strix 970 / 1070, Samsung SSD, WD HDD, Corsair PSUs (AX, RM, CX(grey)), GeForce GPU, NZXT N450/S340, be quiet! Coolers, G.Skill Trident RAM, Logitech M525, Logitech G440, Razer Deathadder Elite

 

Products I hate:

Spoiler

Xperia Z3, XiaoMi 5c, Radeon GPUs, Razer Audio Products, any bloatwares

 

Companies I absolutely adore: (and hope it stays that way)

Spoiler

be quiet! - sent me AM4 mounting for my DRP3 even though it's way past the timeframe stated, no questions asked

Corsair - very good RMA experience, absolutely recommend

 

Companies I hate:

Spoiler

Nvidia, Intel, Apple, TMT (Thundermatch, a retailer)

 

Personal Blacklisted Companies:

Spoiler

Acer: shit tier quality products, shit tier customer service thus far, they "tried" to solve my issue but they arent really doing anything but delaying and delaying. (on-going case since July)

Gigabyte: horrible customer service (gigabyte had literally 0 customer service, asked me to go to retailer with NO WAY to email them about a question) but at least they fixed my shit in ONE MONTH (would probably take me 1 hour to fix if they let me email them)

XiaoMi Phones: built like a tank but the software is buggy as all hell

Seagate HDD: had too many dead seagate drives

Kingston SSD: 300V controller swap thingy

Razer (except their mouse)

 

Remember, just because I had good/bad experiences with these companies/product, doesn't mean you will have similar experiences too. I would still recommend these products if they made sense for your needs, but I'll add a disclaimer of my experience if it's relevant. Feel free to DM me asking why they are where they are.

 

 

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I guess I''ll shop for a used cheap graphics card that supports more than 165Hz on 1440p in January, when everyone is selling theyr old ones that got replaced for christmas and black friday presents

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