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Windows desktop and explorer icon's dissapeared

Damy-666

A friend of mine has a pc that he shares with his family and everyone has his or her own account. Recently on 3 of 4 accounts lost there icons on the desktop and in windows explorer while the last account has everything showing properly.

the pc has the following specs:

cpu: i5-7400

motherboard: Gigabyte ATX MB - Intel S1151 

ram: Team Group Elite DIMM DDR4 2133 CL15 - 16GB

gpu: MSI VGA - Nvidia GeForce - GTX1050Ti

powersupply: RIOTORO Onyx 750 Power Supply 750watt

storage:  Crucial MX500 1TB SSD 

operating system: windows 10 64x (not sure what version)

 

We tried turning it off and on again, it didn't work.

We checkt at the desktop right mouse button, view, show desktop icons. that wasn't it either.

note* unchecking it makes the text also disappear and checking it again brings back the text and not the icons.

we checkt Tablet mode and that wasn't the problem as well.

I don't think that it are corrupt file paths due to 1 of 4 having no issues at all and 3 of 4 having this issue.

 

Thank you in advance cause i really don't know what it could be.

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