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Should I get a new router?

Hello,

 

I've been having problems with my internet quite bad recently, about a few months ago. It has always been bad for gaming, but this year, it was the worst. All of my devices, note 3, note 10, PC, TV, tablet, anything that can connect to the internet have been getting frequent disconnections randomly. They often get disconnected at the same time, but sometimes, my PC can still work, but my phone doesn't. Or the TV can still run Youtube, but my phone or PC are disconnected. Usually when this happens, I'd have to disable and reenable my wifi to get a connection. On my phone, it usually works, but not always. My PC has a harder time with this method, though. If this doesn't work, I can only wait or manually unplug and plug in the router's power cable again.

 

Besides the default router, I also have a wifi extender in the room. It says 5G, but I wonder... Doesn't seem like it helps much, though. My devices are connected to the extender's connection. But no matter if I connect to the router or the extender, the connection is still bad. If the connection goes out, connecting to either one doesn't work. Worst is when I play online games, like CS or BF, connection drops very often. I get lag spikes, lag, disconnection warning, straight disconnect from servers often when I play CS. BF is even worse. Can barely finish a match without getting the "connection to EA has been lost" message. Seems like EA servers are worst than Valve servers, though, since I get booted from the game even if Youtube is still working. But who knows, maybe it kicks me out even with just a slight internet drop.

 

The place I live in has a lot of big trees, so I can see how the internet is this bad. Would it help to buy a new router this Black Friday? What other problems could there be, besides the router? It's about 6 years old, I think. How much should I spend on a router? I don't play that many online games, but it'd nice to not have disconnections this frequently. Still doing research on choosing a router, but if you have any helpful advice, please share. Do I need to ask the internet company, or is it just plug-and-use? That white cable at the back seems pretty sturdy, though.

 

This is my speed test for the extender.


Untitled.jpg

 

Don't let the number fool you, lol. Usually it's 50, but I guess I'm the only one using the internet right now. If I connect to the router, it's 25 or so. It drops to 7-8 if I have to download something on Steam. So overall, quite unstable.

Thanks in advance for any help!

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27 minutes ago, Whateverchan said:

The place I live in has a lot of big trees, so I can see how the internet is this bad.

Um, the trees matter only if you're getting Internet-connection from your ISP via WiFi or cellular. If you're using DSL, fiber, cable or similar, the trees are irrelevant.

Hand, n. A singular instrument worn at the end of the human arm and commonly thrust into somebody’s pocket.

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5 hours ago, Whateverchan said:

I also have a wifi extender in the room. It says 5G, but I wonder... Doesn't seem like it helps much, though

Range extenders cut your bandwidth in half. So yeah they dont help much. 

 

 

What kind of internet do you have? That will help us help you. Further more your upload speed is shit. Your download is not half bad. Even 50 Mbps is more than enough for online gaming, but .008 Mbps upload is what is limiting you. 

 

I just want to sit back and watch the world burn. 

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@Donut417Not sure, since I'm not the one paying for internet service. Definitely not fiber, for sure, so it's either DSL or cable. Our family doesn't have any paid-TV service or program, though. It might be enough but if it keeps dropping and being unstable then it's pointless. Sometimes my ping goes up the roof or gets disconnected, and it's game over.

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10 minutes ago, Whateverchan said:

@Donut417Not sure, since I'm not the one paying for internet service. Definitely not fiber, for sure, so it's either DSL or cable. Our family doesn't have any paid-TV service or program, though. It might be enough but if it keeps dropping and being unstable then it's pointless. Sometimes my ping goes up the roof or gets disconnected, and it's game over.

If its DSL you will have a phone line connected to your modem/gateway. Its its cable it will be a coax cable instead. 

I just want to sit back and watch the world burn. 

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  • 3 weeks later...

@Donut417It's a coax cable, really hard to pull out, so it's cable internet. 

 

My upload speed is also very inconsistent. Just ran another test and it's 5. But usually it's around 3 or so.

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25 minutes ago, Whateverchan said:

@Donut417It's a coax cable, really hard to pull out, so it's cable internet. 

 

My upload speed is also very inconsistent. Just ran another test and it's 5. But usually it's around 3 or so.

5 Mbps is not good. But Comcast the larges provider in the US has 5 Mbps in select areas. I get 10. 

 

Cable internet uses channels bonding to get faster speeds. If your modem is having issues staying connect to downstream and upstream channels you will have internet speed issues. You might want to call your provider to see if they can check your connection. 

 

However, range extenders do cut your bandwidth in half. So if you want to get better performance you will need to do better than a range extender. 

I just want to sit back and watch the world burn. 

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@Donut417Well, my brother has all the account information, and asking him to do anything is a pain. Hard to convince him anything... So what's the point of getting that range extender, anyway...? Also, I haven't been able to connect to it in the last few days, despite it being on. Strange.

 

So even if I get a new router, the result won't be different.

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7 hours ago, Whateverchan said:

So what's the point of getting that range extender, anyway.

They extend your WiFi signal easily as most people cant or are too lazy to run Ethernet. 

 

7 hours ago, Whateverchan said:

So even if I get a new router, the result won't be different.

Im betting that you have an ISP provided gateway (Modem/Router). Those are known for being shit. They overheat and cause stability issues. This is why I own my own modem and separate Router. I dont have issue with my internet. 

I just want to sit back and watch the world burn. 

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@Donut417 Yeah, the router was provided, I think it's about 6.5 years old at this point. I don't know if it overheats or not, but it has been very unstable recently. What do you suggest I do?

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1 minute ago, Whateverchan said:

@Donut417 Yeah, the router was provided, I think it's about 6.5 years old at this point. I don't know if it overheats or not, but it has been very unstable recently. What do you suggest I do?

Depends. Is a a Gateway (Modem/Router) or just a router? Does your ISP allow customer owned equipment? 

I just want to sit back and watch the world burn. 

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