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Motherboard with a DOA M.2 slot -- to RMA or no?

Go to solution Solved by Rybo,

For anybody seeking closure, it was a PEBCAK error.  The m.2 drive I have is a SATA drive and the board only supports SATA in the m.2_2 slot.  

 

So yeah, I learned something about the m.2 standard today.  I've always been curious and it's never really been made clear to me what different types of cards fit in that slot.  I guess I know a little more now :P 

Hey all,

 

I got this MSI MPG x570 motherboard new and found to my mild disappointment that the M.2_1 slot was apparently dead -- the debug LED indicated a "missing or failed boot drive" when I had a drive installed in it.  I reseated it 3 or 4 times, then finally switched to the M.2_2 slot and got a boot on the first shot, so I'm pretty confident that it wasn't a seating issue.  

 

The rest of the board seems to be working fine, and if it continues to work fine I'm content with the computer as it is (and honestly I'd rather not swap out the motherboard at all).  My only concern is whether the dead slot is a harbinger of things to come.  Anybody have any thoughts on whether simple failures like this -- particularly on new hardware -- might indicate a deeper problem that will affect other parts of the board eventually?  

#Muricaparrotgang

 

Folding@Home Stats | Current PC Loadout:

Small                        Bigger                        Biggest
Fractal Design Focus G       NZXT H1                       Fractal Design Meshify C
FX-8320                      Ryzen 3 3200G                 Ryzen 7 3700X
120mm AIO                    120mm AIO                     Noctua NH-D15
A motherboard                ASRock B450 mobo              MSI x570 mobo
16gb DDR3                    16gb DDR4 @ 3200              16gb DDR4 @ 3600
a melange of HDDs/SSDs       WD 1tb m.2                    WD 1tb m.2/2tb HDD
PNY GTX 1070 x2              MSI RTX 2080 Super            MSI RTX 2080 TI
some 650w PSU                650W SFX-L 80Plus Gold        EVGA SuperNova 750w 80+ GOLD PSU

 

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I personally would RMA it. I don't know much about how motherboards work, but I'm fairly certain that problems don't stay isolated. Besides, what if you want to install another M.2 drive?

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the first slot is your CPU lanes, the second slot is chipset.

 

Are you sure it's the motherboard at fault? might want to reseat the CPU

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Kill Trident Z RGB - Force MP500 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G2 650W - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - Dark moded Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus threadUserbenchmark (Et al.) is trash explained, PSU misconceptions, protections explainedgroup reg is bad

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20 minutes ago, Fasauceome said:

the first slot is your CPU lanes, the second slot is chipset.

 

Are you sure it's the motherboard at fault? might want to reseat the CPU

The computer is working fine now -- booted to windows, installing/running apps.  Haven't stress tested it, but if there's a problem so subtle that the computer completely works fine except for the M.2 slot and reseating solves it, that'll be one I've never heard of.  Knowing that the computer is 100% functional, do you still feel like reseating the CPU might be a solution?  

 

22 minutes ago, ragnarok0273 said:

I personally would RMA it. I don't know much about how motherboards work, but I'm fairly certain that problems don't stay isolated. Besides, what if you want to install another M.2 drive?

I doubt I'll ever add more storage, but this is a pretty nice board with, as far as I can tell, plenty of runway ahead of it...if I end up selling it down the road or something, I'd hate to have a dead slot.  Blehhh.  I really don't want to swap out the thing, but I do agree that I probably should (if only for the principle of the thing)

#Muricaparrotgang

 

Folding@Home Stats | Current PC Loadout:

Small                        Bigger                        Biggest
Fractal Design Focus G       NZXT H1                       Fractal Design Meshify C
FX-8320                      Ryzen 3 3200G                 Ryzen 7 3700X
120mm AIO                    120mm AIO                     Noctua NH-D15
A motherboard                ASRock B450 mobo              MSI x570 mobo
16gb DDR3                    16gb DDR4 @ 3200              16gb DDR4 @ 3600
a melange of HDDs/SSDs       WD 1tb m.2                    WD 1tb m.2/2tb HDD
PNY GTX 1070 x2              MSI RTX 2080 Super            MSI RTX 2080 TI
some 650w PSU                650W SFX-L 80Plus Gold        EVGA SuperNova 750w 80+ GOLD PSU

 

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13 minutes ago, Rybo said:

The computer is working fine now -- booted to windows, installing/running apps.  Haven't stress tested it, but if there's a problem so subtle that the computer completely works fine except for the M.2 slot and reseating solves it, that'll be one I've never heard of.  Knowing that the computer is 100% functional, do you still feel like reseating the CPU might be a solution?  

if there's some piece of debris blocking a single pin that's needed for that PCIe connection to work properly, everything else should be running just fine and that slot would be the only problem.

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Kill Trident Z RGB - Force MP500 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G2 650W - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - Dark moded Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus threadUserbenchmark (Et al.) is trash explained, PSU misconceptions, protections explainedgroup reg is bad

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  • 3 weeks later...

For anybody seeking closure, it was a PEBCAK error.  The m.2 drive I have is a SATA drive and the board only supports SATA in the m.2_2 slot.  

 

So yeah, I learned something about the m.2 standard today.  I've always been curious and it's never really been made clear to me what different types of cards fit in that slot.  I guess I know a little more now :P 

#Muricaparrotgang

 

Folding@Home Stats | Current PC Loadout:

Small                        Bigger                        Biggest
Fractal Design Focus G       NZXT H1                       Fractal Design Meshify C
FX-8320                      Ryzen 3 3200G                 Ryzen 7 3700X
120mm AIO                    120mm AIO                     Noctua NH-D15
A motherboard                ASRock B450 mobo              MSI x570 mobo
16gb DDR3                    16gb DDR4 @ 3200              16gb DDR4 @ 3600
a melange of HDDs/SSDs       WD 1tb m.2                    WD 1tb m.2/2tb HDD
PNY GTX 1070 x2              MSI RTX 2080 Super            MSI RTX 2080 TI
some 650w PSU                650W SFX-L 80Plus Gold        EVGA SuperNova 750w 80+ GOLD PSU

 

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