Computer shuts off and restarts during windows 10 installation

[iaaaaa]

Hi,

I've just built a new PC, and when installing windows from USB, my computer gets to the "getting files ready for installation" section, will get anywhere between 20% and 80% complete, and then restart, bringing me back to the first "Install now" screen. In a live linux environment, the computer will stay on for a few mins, and then freeze randomly. Does anybody know what this is caused by? The systems' specs are:

- Ryzen 5 1600x

- MSI a320m-a pro m2

- crucial 500gb nvme ssd

- Cooler master hyper 212 evo
- gtx 1050ti (known good- it's from my old system)

- 16gb corsair vengeance

- 500w areocool integrator

 

 

Thanks

[SEAL62]

Since the problem occurs only after a few minutes/load maybe check the thermals or if your SSD is bad.

[homeap5]

Check twice everything - cables, ram etc. You're not the only one with that problem.

[Arrogath]

36 minutes ago, iaaaaa said:

Hi,

I've just built a new PC, and when installing windows from USB, my computer gets to the "getting files ready for installation" section, will get anywhere between 20% and 80% complete, and then restart, bringing me back to the first "Install now" screen. In a live linux environment, the computer will stay on for a few mins, and then freeze randomly. Does anybody know what this is caused by? The systems' specs are:

- Ryzen 5 1600x

- MSI a320m-a pro m2

- crucial 500gb nvme ssd

- Cooler master hyper 212 evo
- gtx 1050ti (known good- it's from my old system)

- 16gb corsair vengeance

- 500w areocool integrator

 

 

Thanks

depending on the speed of your ram, if you're running xmp settings you may be having issues with stability out of box. I would try setting the xmp timings and voltages, but drop the speed back down to default ddr4 speed or run some memtest86 passes, if that's an original 1600x they were a bit temperamental with ram support. Could also just need a bios update to clear up the instability. If you're using a front usb header for the installation usb stick maybe try one of the back panel ports to see if your front panel cables are borked