Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Anyone Work in NOC?

A very small ISP provides my fiber internet. I'm having an issue with latency in one game. I did a tracert to see what is going on, and my packets are being sent from my home town (near San Antonio,) to Lubbock Texas (opposite direction) then to California, and finally back to Atlanta GA where the servers are. Every other game I play is fine. Is this something an NOC person can fix, and if so what information do I need to give them to help them fix it?

I already have all the IP ranges for the servers, and I have the IP address of the ISP in lubbock that is sending my traffic to California before it sends it anywhere else. Should I contact my ISP or the Lubbock one first? When I play other games my traffic is usually routed to Austin, then Dallas, then to the city the servers are in.

Link to post
Share on other sites
5 hours ago, asleeperj said:

A very small ISP provides my fiber internet. I'm having an issue with latency in one game. I did a tracert to see what is going on, and my packets are being sent from my home town (near San Antonio,) to Lubbock Texas (opposite direction) then to California, and finally back to Atlanta GA where the servers are. Every other game I play is fine. Is this something an NOC person can fix, and if so what information do I need to give them to help them fix it?

I already have all the IP ranges for the servers, and I have the IP address of the ISP in lubbock that is sending my traffic to California before it sends it anywhere else. Should I contact my ISP or the Lubbock one first? When I play other games my traffic is usually routed to Austin, then Dallas, then to the city the servers are in.

No ISP is going to change the route for YOU. PERIOD. You will have to deal with what you given like the rest of us peasants. Once the traffic leaves you're home, you have no control on the route it may take. Once the traffic leaves your ISP's network, they no longer have control over it as well. Who knows how many providers your data is going thru. 

I just want to sit back and watch the world burn. 

Link to post
Share on other sites

As said, they won't change the system for you. But if you present it as an opportunity to improve the performance of their network, who knows? ;)

 

Btw, you're lucky your data packets stay within the Continental US, they may just as well be redirected across the Pacific. Twice! Imagine the latency of that! 👣

"You don't need eyes to see, you need vision"

 

(Faithless, 'Reverence' from the 1996 Reverence album)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×