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Can't wake PC from sleep with keyboard/mouse

Yasin40
By Yasin40
in Troubleshooting
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Hi guys

So I had some problems with my PC in the last few days

It wouldn't boot into windows sometimes and randomly decide to not start at all after being left off for a bit, and it wouldn't wake from sleep via keyboard/mouse inputs.

After reinstalling windows completely clean, all of those problems seem to have gone away, except for me still not being able to wake it from sleep using keyboard inputs.

I've given the keyboard and mouse permission to wake the pc via device manager, and my Bios (Asus Prime B350 Plus) doesn't have an option to do with this either.

Honestly I'm completely lost and annoyed about this. I know it's not that big of a deal to press the power button on the thing everytime but it's much more convenient to use my peripherals and the fact that it stopped working after using this pc for 3 years without ever encountering this problem is just weird.

 

Sorry for the long post

Tl;dr

Pc won't wake with peripherals,what do?

Any help will be greatly appreciated

Thanks in advance :)

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Update your bios.

https://www.asus.com/us/Motherboards/PRIME-B350-PLUS/HelpDesk_BIOS/

 

If its current, flash it anyway.

Updating and flashing the bios cleared the nvram which is kind of an index of what hardware is there. This can sometimes get corrupted, and the easiest way to clear it is to flash the bios.

That or use the jumper or other method per the users manual.

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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4 minutes ago, cr8tor said:

Update your bios.

https://www.asus.com/us/Motherboards/PRIME-B350-PLUS/HelpDesk_BIOS/

 

If its current, flash it anyway.

Updating and flashing the bios cleared the nvram which is kind of an index of what hardware is there. This can sometimes get corrupted, and the easiest way to clear it is to flash the bios.

That or use the jumper or other method per the users manual.

I am kind of scared to do a bios flash for some reason but I'll try it

Thanks 

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1 minute ago, Yasin40 said:

I am kind of scared to do a bios flash for some reason but I'll try it

You can clear the bios/nvram by unplugging the power cord, puling the battery thats on the mobo, and pressing the power button for 5 seconds.

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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you COULD try to update your motherboard BIOS. But i know that most motherboard BIOS has a setting for "wake from keyboard/mouse". Go look for that one first.

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1 minute ago, DankDeuxez said:

you COULD try to update your motherboard BIOS. But i know that most motherboard BIOS has a setting for "wake from keyboard/mouse". Go look for that one first.

I suppose I'll try the bios update

My bios doesn't have that option

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15 hours ago, Yasin40 said:

Hi guys

So I had some problems with my PC in the last few days

It wouldn't boot into windows sometimes and randomly decide to not start at all after being left off for a bit, and it wouldn't wake from sleep via keyboard/mouse inputs.

After reinstalling windows completely clean, all of those problems seem to have gone away, except for me still not being able to wake it from sleep using keyboard inputs.

I've given the keyboard and mouse permission to wake the pc via device manager, and my Bios (Asus Prime B350 Plus) doesn't have an option to do with this either.

Honestly I'm completely lost and annoyed about this. I know it's not that big of a deal to press the power button on the thing everytime but it's much more convenient to use my peripherals and the fact that it stopped working after using this pc for 3 years without ever encountering this problem is just weird.

 

Sorry for the long post

Tl;dr

Pc won't wake with peripherals,what do?

Any help will be greatly appreciated

Thanks in advance :)

Update

I installed the latest bios, reinstalled all my drivers and now the pc does power on via keyboard and mouse but doesn't display anything

Sometimes after putting it to sleep the power to usb devices is cut and I hear a click sound I'd normally hear after shutdown, but when i press the power button it just wakes from sleep normally 

I have no idea what's wrong with this thing and I'm going crazy

Please help 😅

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