computer just won’t work

[thatscool]

i need some computer help i recently built a mini itx pc it has the nzxt h1 ryzen 5 3600 rog strix b450i 16gb ram  1tb ssd and rtx2060 i’ve taken it to multiple computer shops and they can’t even figure out the problem everything is plugged in and reciveing power but the computer won’t turn on, i recently changed out the motherboard originally i had an asrock b450 fatality in it and i had to trip the 24 pin to get all the fans spinning but it still wouldn’t display so i put in the rog strix b450 and it wont even boot now any recommendations?

[XAIXER]

Is the BIOS up to date?

[thatscool]

2 minutes ago, XAIXER said:

Is the BIOS up to date?

i wouldn’t know i can’t even get it to boot or display 

[cr8tor]

Both of those boards list a minimum bios revision to support that CPU.

ASRock b450 fatality requires version 3.30 which was released 2019/6/4
Asus rog strix b450i requires version 2301 which was released 2019/05/15

It is entirely possible that newly purchased board could come with a bios data prior to these dates.

 

However, you say it wont boot, what do you mean by that?

When you press the power button do you get  no power at all, no lights, no fans?

When you press the power button do you get fans and lights on the mother board and in the case, but nothing on the screen?

[thatscool]

6 minutes ago, cr8tor said:

Both of those boards list a minimum bios revision to support that CPU.

ASRock b450 fatality requires version 3.30 which was released 2019/6/4
Asus rog strix b450i requires version 2301 which was released 2019/05/15

It is entirely possible that newly purchased board could come with a bios data prior to these dates.

 

However, you say it wont boot, what do you mean by that?

When you press the power button do you get  no power at all, no lights, no fans?

When you press the power button do you get fans and lights on the mother board and in the case, but nothing on the screen?

so with my original motherboard the asrock one i’d have to trip the 24 pin to get the fans spinning but it wouldn’t display on the rog board nothing but the motherboard lights turn on 

[cr8tor]

@thatscool Have you reseated the processor yet? If not, do that next. Check for bent pins, dust, make sure the thermal paste looks good.

If you are not sure on the thermal paste, post a pic.

[thatscool]

Just now, cr8tor said:

@thatscool Have you reseated the processor yet? If not, do that next. Check for bent pins, dust, make sure the thermal paste looks good.

If you are not sure on the thermal paste, post a pic.

yes i have i cleaned off the thermal paste when switching motherboards and took and air duster to it so make sure any hair or debris wasn’t on it pins are all straight , the first time i put paste on i put a little to much but it never came in contact with the pins 

[cr8tor]

Did you try 1 stick of ram at a time in the primary slot per the mobo manual?

Slot 1 or slot A isnt always the place to put a single stick of ram.

[thatscool]

9 minutes ago, cr8tor said:

Did you try 1 stick of ram at a time in the primary slot per the mobo manual?

Slot 1 or slot A isnt always the place to put a single stick of ram.

yeah i tried one in both of the slots

[cr8tor]

Well it seems as though it would have to be a bad processor then.

I think you have eliminated everything else.

[thatscool]

1 hour ago, cr8tor said:

Well it seems as though it would have to be a bad processor then.

I think you have eliminated everything else.

would that be the reason it’s not displaying 

[cr8tor]

Just now, thatscool said:

would that be the reason it’s not displaying 

Yes, while the GPU does all the heavy lifting for video, the CPU still has to work for everything to end up being displayed on the screen.

Basically your GPU does visuals, but there is a lot more to it than just what you see which is what your CPU does.

[thatscool]

48 minutes ago, cr8tor said:

Yes, while the GPU does all the heavy lifting for video, the CPU still has to work for everything to end up being displayed on the screen.

Basically your GPU does visuals, but there is a lot more to it than just what you see which is what your CPU does.

damn that sucks is there any way i could test it without dishing out money for a new processor

[cr8tor]

1 hour ago, thatscool said:

damn that sucks is there any way i could test it without dishing out money for a new processor

Find another one to test with somehow.

Once it comes down to the mobo and CPU it can be hard to determine which it is sometimes just because its hard to have parts on hand to swap those out.

[thatscool]

5 minutes ago, cr8tor said:

Find another one to test with somehow.

Once it comes down to the mobo and CPU it can be hard to determine which it is sometimes just because its hard to have parts on hand to swap those out.

okay thanks for the help i appreciate it

[cr8tor]

16 minutes ago, thatscool said:

okay thanks for the help i appreciate it

Yep, best of luck!