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I NEED to get this phone working again

Long story short, my Motorola Z play droid from 2017 started boot looping on Tuesday, and there's some very important data that I absolutely NEED that only exists on this phone. I need a way to get it into working order again, by any means possible, or four years of work goes down the drain. Any professional repair company recommendation, or DIY solution would be helpful. Thank you


Edit: No, I never rooted it, and yes, it has probably already been updated to Android 8.0

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Send it to some data recovery specialists and be prepared to shell out big bucks. Don't DIY something that is (apparently) this important.


This is why you take backups lel

Quote me to see my reply!


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i use arch btw

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If the data is really that critical, I would not risk potentially losing it by doing something wrong, best option would probably to have someone who specializes in this sort of thing to do it for you.

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I would say try using a tool to reflash the operating system, but that would of course mean losing everything. As kelvinhall05 said, try a data recovery centre (I know I just repeated what he said...) or, this probably wont work at all, but if you could try get your phone in recovery mode then try connect it to your computer, maybe it could show up? Or if your recovery mode allows, try seeing if you could connect a USB drive using an OTG adapter, and moving files to it that way? I have no idea. (If my reply didn't help, I'm sorry)

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