Jump to content

I NEED to get this phone working again

Long story short, my Motorola Z play droid from 2017 started boot looping on Tuesday, and there's some very important data that I absolutely NEED that only exists on this phone. I need a way to get it into working order again, by any means possible, or four years of work goes down the drain. Any professional repair company recommendation, or DIY solution would be helpful. Thank you

 

Edit: No, I never rooted it, and yes, it has probably already been updated to Android 8.0

Link to comment
Share on other sites

Link to post
Share on other sites

Send it to some data recovery specialists and be prepared to shell out big bucks. Don't DIY something that is (apparently) this important.

 

This is why you take backups lel

Quote me to see my reply!

SPECS:

CPU: Ryzen 7 3700X Motherboard: MSI B450-A Pro Max RAM: 32GB I forget GPU: MSI Vega 56 Storage: 256GB NVMe boot, 512GB Samsung 850 Pro, 1TB WD Blue SSD, 1TB WD Blue HDD PSU: Inwin P85 850w Case: Fractal Design Define C Cooling: Stock for CPU, be quiet! case fans, Morpheus Vega w/ be quiet! Pure Wings 2 for GPU Monitor: 3x Thinkvision P24Q on a Steelcase Eyesite triple monitor stand Mouse: Logitech MX Master 3 Keyboard: Focus FK-9000 (heavily modded) Mousepad: Aliexpress cat special Headphones:  Sennheiser HD598SE and Sony Linkbuds

 

🏳️‍🌈

Link to comment
Share on other sites

Link to post
Share on other sites

If the data is really that critical, I would not risk potentially losing it by doing something wrong, best option would probably to have someone who specializes in this sort of thing to do it for you.

Link to comment
Share on other sites

Link to post
Share on other sites

I would say try using a tool to reflash the operating system, but that would of course mean losing everything. As kelvinhall05 said, try a data recovery centre (I know I just repeated what he said...) or, this probably wont work at all, but if you could try get your phone in recovery mode then try connect it to your computer, maybe it could show up? Or if your recovery mode allows, try seeing if you could connect a USB drive using an OTG adapter, and moving files to it that way? I have no idea. (If my reply didn't help, I'm sorry)

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×