UnityPlayer.dll caused an Access Violation (0xc0000005)...

[nelska]

Bought a cool solar system viewer program and if i zoom out too far it crashes everytime.. any idea? never heard of the error code or unityplayer.dll

 

anyhelp thanks.

 

Faulting application name: solar.exe, version: 2019.1.11.29, time stamp: 0x5d285719
Faulting module name: UnityPlayer.dll, version: 2019.1.11.29, time stamp: 0x5d28585b
Exception code: 0xc0000005
Fault offset: 0x0058aa0a
Faulting process id: 0xc50
Faulting application start time: 0x01d6a8af8316401e
Faulting application path: C:\Program Files (x86)\SolarSystemScope\solar.exe
Faulting module path: C:\Program Files (x86)\SolarSystemScope\UnityPlayer.dll
Report Id: e5aee5b1-9c27-4c55-bf69-5314eaa944b3
Faulting package full name:
Faulting package-relative application ID:

[Helpful Tech Witch]

unityplayer.dll is one of the system files for.... well.... unityplayer. unity is a game engine.

[nelska]

3 minutes ago, HelpfulTechWizard said:

unityplayer.dll is one of the system files for.... well.... unityplayer. unity is a game engine.

ohhh. ok, well I have reinstall and I'm still crashes over and and over. I paid $10 for it should I just email and ask for a refund? at this point?

[Helpful Tech Witch]

3 minutes ago, nelska said:

ohhh. ok, well I have reinstall and I'm still crashes over and and over. I paid $10 for it should I just email and ask for a refund? at this point?

how much ram do you have? 

[nelska]

7 minutes ago, HelpfulTechWizard said:

how much ram do you have? 

plenty and the game runs at like less than 20% cpu/gpu i have 16gb ram. I did find a program called Unitycrashhandler32.exe I duno if I should delete or uninstall these programs and reinstall or what.

[Helpful Tech Witch]

Just now, nelska said:

plenty and the game runs at like less than 20% cpu/gpu i have 16gb ram. I did find a program called Unitycrashhandler32.exe I duno if I should delete or uninstall these programs and reinstall or what.

what is the soler system thingy called?

[nelska]

Just now, HelpfulTechWizard said:

what is the soler system thingy called?

solarsystemscope.com the app is a free demo but as soon as i paid 10 bucks for it and zoomed in it crashed to desktop.. Ran great for about a day.. but this morning I started it up and enabled a couple extra cool features and boom. it crashes now even with the extra features off.

[Helpful Tech Witch]

can you try a diffrent windows install?

[nelska]

2 minutes ago, HelpfulTechWizard said:

can you try a diffrent windows install?

I've reinstalling the app but I'm not about to reinstall windows and try again.. haha. I am running my boot from on m.2 but I just duno If i do anything ill reinstall my boot on an sd or hhd and see if that crashes the program. its super sensitive im using a 1000hz keyboard/mouse with 20000dpi and 1000hz polling rate. lift off from the mousepad senseitivity settings ecetera. xy access stuff.

[Helpful Tech Witch]

1 minute ago, nelska said:

I've reinstalling the app but I'm not about to reinstall windows and try again.. haha. I am running my boot from on m.2 but I just duno If i do anything ill reinstall my boot on an sd or hhd and see if that crashes the program. its super sensitive im using a 1000hz keyboard/mouse with 20000dpi and 1000hz polling rate. lift off from the mousepad senseitivity settings ecetera. xy access stuff.

I think it might ahve caused something with windows, so booting on a econd drive to test would work.

[nelska]

1 hour ago, HelpfulTechWizard said:

I think it might ahve caused something with windows, so booting on a econd drive to test would work.

I've found unity's website so im gunna ask around there. I duno its been running for about 15 mins now.. but as soon as i try and fiddle with it or whatever it does crash to desktop everytime. thanks! EDIT: UPDATE... found "unitycrashhandler32.exe" running in the background. trying to deal with this that way before i throw the 10 out the window and unistall.