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Slowness on Laptop with Core m7-6y75

Hey everyone! Not urgent, but wanted to get some opinions:

 

I work at a college and we have some HP Elite x2 laptops that have Core m7-6Y75 cpus, 8GBs of DDR3 ram, Intel 515 graphics,  and a 256 Gb NVMe SSDs. (Not great I know, but they are 5 years old)

Recently some of them have been beginning to become slow doing a variety of tasks and we haven't been able to pinpoint what has caused it.

Running a passmark test yields random numbers from 600 to 1700 with no consistency. 

Nothing is running over 80 degrees under load and rarely see load spikes (other than startup)

 

We have about 10 machines this has happened to and unfortunately can't just replace them given the circumstances. They are out of Warranty, but we are all certified HP repair techs so we have parts for them.

 

Has anyone else seen this issue on this processor, or have any advice?

System

  • CPU
    Ryzen 7 3700x
  • Motherboard
    ASUS ROG STRIX X570-F
  • RAM
    16Gb Corsair RGB PRO 3000MHz
  • GPU
    ASUS ROG STRIX RTX 2070 Super
  • Case
    NZXT H510
  • Storage
    Crucial 1TB MX500 M.2
  • PSU
    Corsair CX 750 Watt
  • Display(s)
    AOC CQ27G1
  • Cooling
    Corsair h100i
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How's the battery health on these and others that work?

F@H
Desktop: i7-5960X 4.4GHz, Noctua NH-D14, ASUS Rampage V, 32GB, RTX2080S, 2TB NVMe SSD, 2x16TB HDD RAID0, Corsair HX1200, Thermaltake Overseer RX1, Samsung 4K curved 49" TV, 23" secondary

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB NVMe SSD RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Dell XPS 2 in 1 2019, 32GB, 1TB, 4K

 

GPD Win 2

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7 minutes ago, mr fobs said:

Recently some of them have been beginning to become slow doing a variety of tasks and we haven't been able to pinpoint what has caused it.

 

Laptops are using HDDs? After prolonged use, and I bet it's kind of 3-5 years old already since it's Skylake based, the HDDs would be degraded af that it would slow anything running on it. It's kind of sign if that HDDs coming to death because bad sectors are starting to appear, either.

 

Source? Trust me. I killed 2 (technically 3, but stopped using the last one as it's getting become slow af) of laptop HDDs for the last 9 years.

 

Might be worth to upgrade to SSDs as it's usually the main culprit of laptop slowness. 

Humor me, as you should do.

 

Daily drivers:

 

Acer Aspire E5-475G

Intel Core i5-7200U 2.5 GHz (Turbo 3.1 GHz) || NVIDIA GeForce 940MX 2GB

4GB Micron DDR4 + 4GB Team Group DDR4 PC19200

120 GB WD Green M.2 SATA SSD + 480 GB Pioneer APS-SL3N SATA SSD

Windows 10 Single Language x64

 

Some old computer laying around as my HTPC

Intel Pentium Dual Core E2160 1.8GHz || (fake lol) NVIDIA GeForce GT730 2GB DDR3

Some random old motherboard. Works fine tho.

512 MB + 512 MB random DDR memory

40GB IDE HDD + 1 TB old laptop SATA HDD, got bad sector unfortunately

Linux Mint 20 Ulyana Xfce x64

Some old TCL CRT TV laying around + RCA to HDMI converter

 

Xiaomi Redmi Note 8

4GB RAM, 64GB Internal Storage 

64GB SanDisk Ultra (80MB/s Read) External Storage

MIUI 11 Global

Aukey Turbo Charger PA-U28 QC2.0 + Aukey CB-CD4 PVC Type-C Cable

 

Audio

Some random home-theater speakers I took freely from someplace and big-ass bass with old computer speaker amplifier. It sounds good af tho.

dbE DJ100 Headphone

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3 minutes ago, Kilrah said:

How's the battery health on these and others that work?

We have tried replacing the batteries, did not change sadly. Also have tried no battery and just the power adapter, same issue.

 

 

System

  • CPU
    Ryzen 7 3700x
  • Motherboard
    ASUS ROG STRIX X570-F
  • RAM
    16Gb Corsair RGB PRO 3000MHz
  • GPU
    ASUS ROG STRIX RTX 2070 Super
  • Case
    NZXT H510
  • Storage
    Crucial 1TB MX500 M.2
  • PSU
    Corsair CX 750 Watt
  • Display(s)
    AOC CQ27G1
  • Cooling
    Corsair h100i
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Share on other sites
1 minute ago, dhannemon13 said:

Laptops are using HDDs? After prolonged use, and I bet it's kind of 3-5 years old already since it's Skylake based, the HDDs would be degraded af that it would slow anything running on it. It's kind of sign if that HDDs coming to death because bad sectors are starting to appear, either.

 

Source? Trust me. I killed 2 (technically 3, but stopped using the last one as it's getting become slow af) of laptop HDDs for the last 9 years.

 

Might be worth to upgrade to SSDs as it's usually the main culprit of laptop slowness. 

Shoot I forgot that would be good info to put in. They are on NVMe drives so SSDs, I edited my original post

System

  • CPU
    Ryzen 7 3700x
  • Motherboard
    ASUS ROG STRIX X570-F
  • RAM
    16Gb Corsair RGB PRO 3000MHz
  • GPU
    ASUS ROG STRIX RTX 2070 Super
  • Case
    NZXT H510
  • Storage
    Crucial 1TB MX500 M.2
  • PSU
    Corsair CX 750 Watt
  • Display(s)
    AOC CQ27G1
  • Cooling
    Corsair h100i
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Share on other sites
1 minute ago, mr fobs said:

Shoot I forgot that would be good info to put in. They are on NVMe drives so SSDs, I edited my original post

Ah, good to remind ya then lol

 

As for the problem, Windows updates for the last few months maybe that might affect the perfomance? I even still stuck on 1909 because of a lot of info I read for incompatibilities that might ending to slowness. 

 

Or. Since it's some 5 years old SSDs, check the SMART status of all drives maybe? SSDs can degrade, either.

Humor me, as you should do.

 

Daily drivers:

 

Acer Aspire E5-475G

Intel Core i5-7200U 2.5 GHz (Turbo 3.1 GHz) || NVIDIA GeForce 940MX 2GB

4GB Micron DDR4 + 4GB Team Group DDR4 PC19200

120 GB WD Green M.2 SATA SSD + 480 GB Pioneer APS-SL3N SATA SSD

Windows 10 Single Language x64

 

Some old computer laying around as my HTPC

Intel Pentium Dual Core E2160 1.8GHz || (fake lol) NVIDIA GeForce GT730 2GB DDR3

Some random old motherboard. Works fine tho.

512 MB + 512 MB random DDR memory

40GB IDE HDD + 1 TB old laptop SATA HDD, got bad sector unfortunately

Linux Mint 20 Ulyana Xfce x64

Some old TCL CRT TV laying around + RCA to HDMI converter

 

Xiaomi Redmi Note 8

4GB RAM, 64GB Internal Storage 

64GB SanDisk Ultra (80MB/s Read) External Storage

MIUI 11 Global

Aukey Turbo Charger PA-U28 QC2.0 + Aukey CB-CD4 PVC Type-C Cable

 

Audio

Some random home-theater speakers I took freely from someplace and big-ass bass with old computer speaker amplifier. It sounds good af tho.

dbE DJ100 Headphone

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1 minute ago, dhannemon13 said:

As for the problem, Windows updates for the last few months maybe that might affect the perfomance? I even still stuck on 1909 because of a lot of info I read for incompatibilities that might ending to slowness. 

Yea we have been trying different Windows Versions, one the issues with that is we have some on the same version where one is fine and the others are slow, but I suppose that isn't super uncommon.

System

  • CPU
    Ryzen 7 3700x
  • Motherboard
    ASUS ROG STRIX X570-F
  • RAM
    16Gb Corsair RGB PRO 3000MHz
  • GPU
    ASUS ROG STRIX RTX 2070 Super
  • Case
    NZXT H510
  • Storage
    Crucial 1TB MX500 M.2
  • PSU
    Corsair CX 750 Watt
  • Display(s)
    AOC CQ27G1
  • Cooling
    Corsair h100i
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Share on other sites
3 minutes ago, mr fobs said:

Yea we have been trying different Windows Versions, one the issues with that is we have some on the same version where one is fine and the others are slow, but I suppose that isn't super uncommon.

Well, now I'm out of ideas of why can it happen then. Thermals should be good, and it's kind of 'rare' CPUs that I actually just heard it from your post lol

Humor me, as you should do.

 

Daily drivers:

 

Acer Aspire E5-475G

Intel Core i5-7200U 2.5 GHz (Turbo 3.1 GHz) || NVIDIA GeForce 940MX 2GB

4GB Micron DDR4 + 4GB Team Group DDR4 PC19200

120 GB WD Green M.2 SATA SSD + 480 GB Pioneer APS-SL3N SATA SSD

Windows 10 Single Language x64

 

Some old computer laying around as my HTPC

Intel Pentium Dual Core E2160 1.8GHz || (fake lol) NVIDIA GeForce GT730 2GB DDR3

Some random old motherboard. Works fine tho.

512 MB + 512 MB random DDR memory

40GB IDE HDD + 1 TB old laptop SATA HDD, got bad sector unfortunately

Linux Mint 20 Ulyana Xfce x64

Some old TCL CRT TV laying around + RCA to HDMI converter

 

Xiaomi Redmi Note 8

4GB RAM, 64GB Internal Storage 

64GB SanDisk Ultra (80MB/s Read) External Storage

MIUI 11 Global

Aukey Turbo Charger PA-U28 QC2.0 + Aukey CB-CD4 PVC Type-C Cable

 

Audio

Some random home-theater speakers I took freely from someplace and big-ass bass with old computer speaker amplifier. It sounds good af tho.

dbE DJ100 Headphone

Link to post
Share on other sites
1 minute ago, dhannemon13 said:

Well, now I'm out of ideas of why can it happen then. Thermals should be good, and it's kind of 'rare' CPUs that I actually just heard it from your post lol

Yea we have 4 techs and we are all stumped. Its not profile related either lol

 

As for the CPU it is a very low clock and core count, but surprisingly powerful and doesn't have thermal throttling, only power throttling.

System

  • CPU
    Ryzen 7 3700x
  • Motherboard
    ASUS ROG STRIX X570-F
  • RAM
    16Gb Corsair RGB PRO 3000MHz
  • GPU
    ASUS ROG STRIX RTX 2070 Super
  • Case
    NZXT H510
  • Storage
    Crucial 1TB MX500 M.2
  • PSU
    Corsair CX 750 Watt
  • Display(s)
    AOC CQ27G1
  • Cooling
    Corsair h100i
Link to post
Share on other sites

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