Slowness on Laptop with Core m7-6y75

[mr fobs]

Hey everyone! Not urgent, but wanted to get some opinions:

 

I work at a college and we have some HP Elite x2 laptops that have Core m7-6Y75 cpus, 8GBs of DDR3 ram, Intel 515 graphics,  and a 256 Gb NVMe SSDs. (Not great I know, but they are 5 years old)

Recently some of them have been beginning to become slow doing a variety of tasks and we haven't been able to pinpoint what has caused it.

Running a passmark test yields random numbers from 600 to 1700 with no consistency. 

Nothing is running over 80 degrees under load and rarely see load spikes (other than startup)

 

We have about 10 machines this has happened to and unfortunately can't just replace them given the circumstances. They are out of Warranty, but we are all certified HP repair techs so we have parts for them.

 

Has anyone else seen this issue on this processor, or have any advice?

[Kilrah]

How's the battery health on these and others that work?

[TukangUsapEmenq]

7 minutes ago, mr fobs said:

Recently some of them have been beginning to become slow doing a variety of tasks and we haven't been able to pinpoint what has caused it.

 

Laptops are using HDDs? After prolonged use, and I bet it's kind of 3-5 years old already since it's Skylake based, the HDDs would be degraded af that it would slow anything running on it. It's kind of sign if that HDDs coming to death because bad sectors are starting to appear, either.

 

Source? Trust me. I killed 2 (technically 3, but stopped using the last one as it's getting become slow af) of laptop HDDs for the last 9 years.

 

Might be worth to upgrade to SSDs as it's usually the main culprit of laptop slowness. 

[mr fobs]

3 minutes ago, Kilrah said:

How's the battery health on these and others that work?

We have tried replacing the batteries, did not change sadly. Also have tried no battery and just the power adapter, same issue.

 

 

[mr fobs]

1 minute ago, dhannemon13 said:

Laptops are using HDDs? After prolonged use, and I bet it's kind of 3-5 years old already since it's Skylake based, the HDDs would be degraded af that it would slow anything running on it. It's kind of sign if that HDDs coming to death because bad sectors are starting to appear, either.

 

Source? Trust me. I killed 2 (technically 3, but stopped using the last one as it's getting become slow af) of laptop HDDs for the last 9 years.

 

Might be worth to upgrade to SSDs as it's usually the main culprit of laptop slowness. 

Shoot I forgot that would be good info to put in. They are on NVMe drives so SSDs, I edited my original post

[TukangUsapEmenq]

1 minute ago, mr fobs said:

Shoot I forgot that would be good info to put in. They are on NVMe drives so SSDs, I edited my original post

Ah, good to remind ya then lol

 

As for the problem, Windows updates for the last few months maybe that might affect the perfomance? I even still stuck on 1909 because of a lot of info I read for incompatibilities that might ending to slowness. 

 

Or. Since it's some 5 years old SSDs, check the SMART status of all drives maybe? SSDs can degrade, either.

[mr fobs]

1 minute ago, dhannemon13 said:

As for the problem, Windows updates for the last few months maybe that might affect the perfomance? I even still stuck on 1909 because of a lot of info I read for incompatibilities that might ending to slowness. 

Yea we have been trying different Windows Versions, one the issues with that is we have some on the same version where one is fine and the others are slow, but I suppose that isn't super uncommon.

[TukangUsapEmenq]

3 minutes ago, mr fobs said:

Yea we have been trying different Windows Versions, one the issues with that is we have some on the same version where one is fine and the others are slow, but I suppose that isn't super uncommon.

Well, now I'm out of ideas of why can it happen then. Thermals should be good, and it's kind of 'rare' CPUs that I actually just heard it from your post lol

[mr fobs]

1 minute ago, dhannemon13 said:

Well, now I'm out of ideas of why can it happen then. Thermals should be good, and it's kind of 'rare' CPUs that I actually just heard it from your post lol

Yea we have 4 techs and we are all stumped. Its not profile related either lol

 

As for the CPU it is a very low clock and core count, but surprisingly powerful and doesn't have thermal throttling, only power throttling.