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I am facing several issues with my PC. At random times, it will freeze. This freeze involves my mouse and keyboard becoming unusable and any audio that was playing to loop the last half-second or so of what it was playing. After about 10 seconds of this, the screen goes black and I need to restart my PC with the power button on my case. The Gigabyte logo on my graphics card starts to flash red and a small white light turns on. This crash occurs even when the graphics card is under minimal load like using a web browser. The crash also occurs on Linux. I am not overclocking anything in my system.

 

Specs:

CPU- Ryzen 2700x

Graphics Card- Gigabyte Radeon RX 570 4G

Motherboard- Gigabyte A320M-H

Power Supply- Corsair TX650M (650W)

 

What I have done:

- I have RMA'd the power supply but the replacement did not solve this issue

- I have switched the RAM but the new RAM did not solve this issue

- I have upgraded and downgraded my BIOS version, issue still occured

- I have installed newer graphics card drivers, older graphics card drivers, DDU'd my drivers and reinstalled, still experienced issue

 

I am fairly certain that the issue is not the graphics card itself, since I have used it on other systems and not experienced any crashes. Is this a common problem? Is anyone else with a similar system experiencing this? I think it might be worth getting a new motherboard, but I don't want to if it's not going to do anything. Any help or ideas are greatly appreciated.

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you have one of the most power hungry ryzen cpus on on of the worst motherboard, that has no vrm heatsinks and is not really suited for more than a ryzen 3.

if you monitor vrm temperatures (although it probably doesn't have temps sensors on it), you'll find out they reach 120C or so before the crash happens.

i don't think there's much you can do about it apart from getting a proper motherboard that was designed to handle a high end cpu.

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