Size is considerably bigger than size on disk

[whoopy216]

I'm trying to create a backup on a laptop, when i came to this issue Photo, the photos and videos are corrupted in a weird way, is there any solution for saving and recovering the files?

[mariushm]

open a command prompt as administrator  (start > run/search > command prompt / cmd.exe  > Run as administrator 

 

Run chkdsk to check that partition for errors - replace D with your drive letter.  You may have to restart if the partition is the one Windows starts from:

 

chkdsk D: /F /X

CHKDSK [volume[[path]filename]]] [/F] [/V] [/R] [/X] [/I] [/C] [/L[:size]] [/B] [/scan] [/spotfix]


  volume              Specifies the drive letter (followed by a colon),
                      mount point, or volume name.

  /F                  Fixes errors on the disk.

  /X                  Forces the volume to dismount first if necessary.
                      All opened handles to the volume would then be invalid
                      (implies /F).

 

 

[whoopy216]

44 minutes ago, mariushm said:

open a command prompt as administrator  (start > run/search > command prompt / cmd.exe  > Run as administrator 

 

Run chkdsk to check that partition for errors - replace D with your drive letter.  You may have to restart if the partition is the one Windows starts from:

 

chkdsk D: /F /X

CHKDSK [volume[[path]filename]]] [/F] [/V] [/R] [/X] [/I] [/C] [/L[:size]] [/B] [/scan] [/spotfix]


  volume              Specifies the drive letter (followed by a colon),
                      mount point, or volume name.

  /F                  Fixes errors on the disk.

  /X                  Forces the volume to dismount first if necessary.
                      All opened handles to the volume would then be invalid
                      (implies /F).

 

 

I tried this method sadly the files stayed the same size 36.9gb and size on disk 4.00kb