ASUS PRIME A320M-A No Display

[Voltage000]

I was upgrading my graphics card and cpu and putting in a new hard drive, once the new cpu was in and the new graphics card was in and the new hard drive, there was no display when i turned it on. I disconnected the graphics card and put the old one back in, still no display, took out the new cpu and put the new one back in, there was still no display, i went to asus support and did everything they asked, and i still have no display when showing up, ive tried connecting the hdmi directly to the motherboard with the cpu and i still get no display. Please help me out.

[Fasauceome]

could you share a spec list of your new parts, preferably via PCPartpicker.com? also, if your CPU is a newer CPU (2000 series, 3000 series) did you make sure your BIOS was the correct version?

 

As for the old CPU and graphics card not working, did you make sure the CPU power cables didn't get accidentally unplugged or something?

21 minutes ago, Voltage000 said:

ive tried connecting the hdmi directly to the motherboard with the cpu and i still get no display.

if your CPU is not a GPU with a G in the name (3200G, 2400G) we can rule this out because the motherboard video ports would be inactive anyway

[Voltage000]

How do i know if the cpu power cables got unplugged? the fans move for everything besides the new graphics card.
heres the part picker for the new parts 

this was my first  time ever upgrading a pc, i didnt know i had to go into the bios and update.

PCPartPicker Part List

Type	Item	Price
CPU	AMD Ryzen 5 3600 3.6 GHz 6-Core Processor	$199.99 @ Best Buy
Storage	Seagate Barracuda Compute 2 TB 3.5" 7200RPM Internal Hard Drive	$54.99 @ Newegg
Video Card	Gigabyte Radeon RX 5700 XT 8 GB GAMING OC Video Card	$409.99 @ Newegg
	Prices include shipping, taxes, rebates, and discounts
	Total	$664.97
	Generated by PCPartPicker 2020-10-20 17:18 EDT-0400

 

[WhitetailAni]

Look inside the case. Up near the top of the motherboard, there should be a 4 or 8 pin connector. If there isn't anything in it, plug the cable back in.

Don't connect a cable that has 6 pins plus another two. It should be a cable with 4 pins plus another 4.

 

[Voltage000]

Oh those are plugged in all the way

2 minutes ago, ragnarok0273 said:

Look inside the case. Up near the top of the motherboard, there should be a 4 or 8 pin connector. If there isn't anything in it, plug the cable back in.

Don't connect a cable that has 6 pins plus another two. It should be a cable with 4 pins plus another 4.

 

 

[WhitetailAni]

Then it isn't the CPU cable.

It might be that you will need an older CPU to update the BIOS.

AMD does offer loaner CPUs to update BIOSes, so contact them.

[Voltage000]

2 minutes ago, ragnarok0273 said:

Then it isn't the CPU cable.

It might be that you will need an older CPU to update the BIOS.

AMD does offer loaner CPUs to update BIOSes, so contact them.

ive only attempted to use a separate cpu once, thats the one i was upgrading to, the cpu i went back to was the one i had always have.

[WhitetailAni]

What is it?

[Voltage000]

4 minutes ago, ragnarok0273 said:

What is it?

AMD Ryzen 1300

[WhitetailAni]

Put that back in and update the BIOS to the most current one.

Then try your 3600.

It should work.

[Guest]

If the old Cpu is in the board, clear the cmos. Give first post up to 180 seconds.

 

Once posted, must update the bios to revision 4801 or higher to support the new Cpu.

After the update, the old cpu may no longer be supported.

 

But clear cmos is your first step during a cpu swap.

[Voltage000]

5 minutes ago, ragnarok0273 said:

Put that back in and update the BIOS to the most current one.

Then try your 3600.

It should work.

no display shows up even when i put the old cpu back in.

6 minutes ago, ShrimpBrime said:

If the old Cpu is in the board, clear the cmos. Give first post up to 180 seconds.

 

Once posted, must update the bios to revision 4801 or higher to support the new Cpu.

After the update, the old cpu may no longer be supported.

 

But clear cmos is your first step during a cpu swap.

ok ill be sure to try it, tp clear cmos do u remove the battery or how do i do it with my board?

[WhitetailAni]

Removing the battery while the power supply is switched off should do the trick.

[Guest]

Just now, Voltage000 said:

no display shows up even when i put the old cpu back in.

ok ill be sure to try it, tp clear cmos do u remove the battery or how do i do it with my board?

There are jumpers, must connect for 10 seconds.

Removing the battery, you want to leave it out for 10-15 minutes to let the caps drain.

 

You have all the old parts back in right?

[-rascal-]

3 minutes ago, Voltage000 said:

no display shows up even when i put the old cpu back in.

ok ill be sure to try it, tp clear cmos do u remove the battery or how do i do it with my board?

 

What power supply are you using?

What was your OLD GPU?

 

Make sure the 2x PCI-E 8-pin power connectors to the graphics card are connected.

They are NOT optional, they are REQUIRED.

 

Make sure you plug your monitor into the back of the 5700 XT, NOT the back of the motherboard.

[Voltage000]

3 minutes ago, ShrimpBrime said:

There are jumpers, must connect for 10 seconds.

Removing the battery, you want to leave it out for 10-15 minutes to let the caps drain.

 

You have all the old parts back in right?

yes all the old parts are back in, where would the jumpers be located on my board

3 minutes ago, -rascal- said:

 

What power supply are you using?

What was your OLD GPU?

 

Make sure the 2x PCI-E 8-pin power connectors to the graphics card are connected.

They are NOT optional, they are REQUIRED.

 

Make sure you plug your monitor into the back of the 5700 XT, NOT the back of the motherboard.

my old gpu is a gefore gtx 1050ti 4gb, my power supply is astrape m1 550mw, i only have 2 6 pins and 2 extras hanging off of those 6 pins, and i've always plugged my hdmi into my graphics card.

[Guest]

4 minutes ago, Voltage000 said:

yes all the old parts are back in, where would the jumpers be located on my board

my old gpu is a gefore gtx 1050ti 4gb, my power supply is astrape m1 550mw, i only have 2 6 pins and 2 extras hanging off of those 6 pins, and i've always plugged my hdmi into my graphics card.

Yes, right here circled in red, bottom right of the mainboard. (I should have used a different color. The big circle lol.)

 

 

[Voltage000]

1 minute ago, ShrimpBrime said:

Yes, right here circled in red, bottom right of the mainboard.

 

 

ok so how would i jump it? 

[-rascal-]

1 minute ago, Voltage000 said:

yes all the old parts are back in, where would the jumpers be located on my board

my old gpu is a gefore gtx 1050ti 4gb, my power supply is astrape m1 550mw, i only have 2 6 pins and 2 extras hanging off of those 6 pins, and i've always plugged my hdmi into my graphics card.

 

There's your problem...power related.

Combine the extra 2-pins with the 6-pin to make an 8-pin connector.

Do that for the two PCI-E cables, and plug them into the 5700 XT.

Like the said, the PCI-E 8-pin connections are REQUIRED, not optional.

 

The Gamdias Astrape M1 550W is not a very good PSU, but should work with your system, though.

Tier D on the LTT PSU Tier List...

 

 

[Voltage000]

Just now, -rascal- said:

 

There's your problem...power related.

Combine the extra 2-pins with the 6-pin to make an 8-pin connector.

Do that for the two PCI-E cables, and plug them into the 5700 XT.

Like the said, the PCI-E 8-pin connections are REQUIRED, not optional.

 

The Gamdias Astrape M1 550W is not a very good PSU, but should work with your system, though.

Tier D on the LTT PSU Tier List...

 

 

i suppose in the future i could upgrade the psu, right now im just trying to fix my display issue, ill keep the graphics card stored for now and stick with my old one.

[Guest]

1 minute ago, Voltage000 said:

ok so how would i jump it? 

Well, you're suppoed to use a little jumper..... but a flat head screw driver will do the trick. Just be careful not to poke the board. 

An old trick is to wire in an old case reset switch for when you get into a jam.

[Voltage000]

1 minute ago, ShrimpBrime said:

Well, you're suppoed to use a little jumper..... but a flat head screw driver will do the trick. Just be careful not to poke the board. 

An old trick is to wire in an old case reset switch for when you get into a jam.

would any screwdriver do the trick or does it have to be a flathead?

[-rascal-]

1 minute ago, Voltage000 said:

i suppose in the future i could upgrade the psu, right now im just trying to fix my display issue, ill keep the graphics card stored for now and stick with my old one.

 

Like I said, your PSU *should* be okay.

It also HAS the PCI-E 8-pin connections the Gigabyte 5700 XT needs.

 

The PCI-E 8-pin from the PSU is split up into 6 + 2, so it can either be a PCI-E 6-pin, or PCI-E 8-pin connector.

Attach the extra 2-pins to the 6-pin, to make it a 8-pin.

 

[WhitetailAni]

Any screwdriver as long as it is conductive.

Just touch the two pins together for 10 seconds.

[Voltage000]

1 minute ago, ragnarok0273 said:

Any screwdriver as long as it is conductive.

Just touch the two pins together for 10 seconds.

should the computer be on, like the psu be connected?