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High ping and disconnection with Express VPN installed

yasincengiz
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For the last couple of weeks I had this weird problem where in online games like R6 Siege and CS:GO (especially when connecting to server to start the round) randomly I get massive high ping and lag very randomly, nearly everything I tried didn't work even opened another topic in this forum which I'll link below. Long story short last thing I tried that isolated the issue was complete system format and only installing GPU drivers Steam and the games. And the problem was gone to isolate the issue properly and since lag happened very randomly I decide to install programs one at a time an wait 1-2 days to see if I get the problem back again. When I installed Express VPN immediatly started having the same issue I was not connected to any VPN I tried closing it from the background but it still kept happening and as soon as I uninstalled it games were back to normal. Obviously I contacted Express but judging from the replys it looks like they have someone who can't read the mails so I gave up on them. I would really apreciate any help on this where I live is a big fan of spying on people and restricting access to any website they want which is why I have a VPN app on my PC but I cannot play the games I want and have my privacy at the same time.

 

In case you are wondering they are basicaly assuming I'm joining game servers with VPN and that's causing the issue and telling me to do speedtest on different vpn servers and connecting with it while I explained them the complete issue.

 

 

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Yes... That's how VPNS work. It's bouncing your data thousands of miles out of the way, so yes you're going to have really high ping

Bethesda PC:   R7 3700X  -  Asrock B550 Extreme 4  -  Corsair Dominator Platinum RGB 16GB@3.6GHz -  Zotac AMP Extreme 1080TI -  Samsung 860 Evo 256GB  -  WD Blue 2TB SSD -  500DX  -  Stock cooling lul  -  Rm650x

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CrumpleBox 2: i7-7820x - MSI X299 Raider - 32GB Thermaltake Toughram 3.6Ghz - 2x Sapphire Nitro Fury - 128GB PCie Adata SSD - O11 Dynamic - EVGA CLC 360 - Corsair RM1000X

 

Perhiperals:  Gateway 900p60 monitor  -  Dell 1024x768@75  -  Logi. G403 Carbon  -  Logi. G502  -  SteSer. Arctis 5  -  SteSer. Rival 110 - Corsair Strafe RGB MK.2

 

 

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10 minutes ago, GrockleTD said:

Yes... That's how VPNS work. It's bouncing your data thousands of miles out of the way, so yes you're going to have really high ping

OP mentioned the VPN was off. See below.

25 minutes ago, yasincengiz said:

I was not connected to any VPN I tried closing it from the background but it still kept happening

As to why its happening I have no clue.

I will recommend an NHu12s (or an NHd15 (maybe)) for your PC build. Quote or @ me @Prodigy_Smit for me to see your replies.

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8 minutes ago, Smit Devrukhkar said:

P mentioned the VPN was off. See below

I missed this, apologies I've been awake for too many hours

Bethesda PC:   R7 3700X  -  Asrock B550 Extreme 4  -  Corsair Dominator Platinum RGB 16GB@3.6GHz -  Zotac AMP Extreme 1080TI -  Samsung 860 Evo 256GB  -  WD Blue 2TB SSD -  500DX  -  Stock cooling lul  -  Rm650x

CrumpleBox V3:  Xeon X5680  -  Asus X58 Sabertooth  -  DDr3 16GB@1.33Ghz  -  Gigabyte 1660s -  TT smart RGB 700W  -  

Cooler Master Storm Trooper  -  120GB Samsung 850 Pro   -  LTT Edition Chromax NH-D15 ?

 

CrumpleBox 3 ROTF: I5-6400  -  MSI B150m Mortar  -  16GB 2133Mhz Vengeance Pro RGB  -  Strix 1070Ti - GTX 1070 FE  -  Adata 128GB SSD  -  Fractal Design Define C  -  Gammaxx 400V2  -  Cooler Master silent pro gold 1000W

CrumpleBox 2: i7-7820x - MSI X299 Raider - 32GB Thermaltake Toughram 3.6Ghz - 2x Sapphire Nitro Fury - 128GB PCie Adata SSD - O11 Dynamic - EVGA CLC 360 - Corsair RM1000X

 

Perhiperals:  Gateway 900p60 monitor  -  Dell 1024x768@75  -  Logi. G403 Carbon  -  Logi. G502  -  SteSer. Arctis 5  -  SteSer. Rival 110 - Corsair Strafe RGB MK.2

 

 

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36 minutes ago, yasincengiz said:

For the last couple of weeks I had this weird problem where in online games like R6 Siege and CS:GO (especially when connecting to server to start the round) randomly I get massive high ping and lag very randomly [snip]

In the VPN app settings, make sure you have these ticked:
image.png.7de09d4c654efbcc32d329a9eee06cb0.png

Then in Advanced, check this setting:
image.png.059d61ede4ee18e5cf1e4826f101c7c4.png

You may need to tick or un-tick that option - check the "learn more" link for info.

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42 minutes ago, GrockleTD said:

I missed this, apologies I've been awake for too many hours

I almost assumed you were Express VPN support lol

 

38 minutes ago, TehDwonz said:

In the VPN app settings, make sure you have these ticked:
image.png.7de09d4c654efbcc32d329a9eee06cb0.png

Then in Advanced, check this setting:
image.png.059d61ede4ee18e5cf1e4826f101c7c4.png

You may need to tick or un-tick that option - check the "learn more" link for info.

Thank you for your reply but they are ticked by default when installed.

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