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Thinking of returning 5600 XT.

I just built my first PC with a 5600 and when it works, it's good. But I've been very frustrated and exhausted by the random restarts/crashing from this GPU. I didn't know what the cause was at first, but upon further reading, seems like AMD is just incompetent at fixing their drivers. Yes, I've tried all kinds of fixes. TDR, bios update, reset profile, reinstall programs, etc. Did them all. Who else has/had a 5600/5700 and the same problem?

 

I'm exhausted.
I'll try to safe mode DDU this damn thing tomorrow. The deadline for return is 7/22. I am just one random restart from firing up an RMA demand. The box is gone already, so I don't know if I can still RMA. Asking for a bunch of returns on Amazon is really risky, but I can't just suck this up. Heard NVIDIA GPUs can be loud. How bad are they? If I do make the switch to a 2060 EVGA, what issue do I need to keep an eye out for? Do NVIDIA users have to deal with similar drivers issues?

 

Any other suggestions, well, I'll listen.

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Have you considered getting a good power supply? Restarts are a symptom of a defective power supply, not driver issues.

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My PSU is titanium 550W. I can't believe those people who have similar crashes all have bad PSUs as well. It happens in a matter of seconds.

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2 minutes ago, Whateverchan said:

Heard NVIDIA GPUs can be loud. How bad are they? If I do make the switch to a 2060 EVGA, what issue do I need to keep an eye out for? Do NVIDIA users have to deal with similar drivers issues?

The noise level of the graphics card really depends on what fans/heatsink the card manufacturer slaps on there, the default fan profile set on the card, and if they screw up and use 10mm of thermal pads between the heatsink and the card. Different generations of cards will be different as well... So the notion that "Nvidia GPUs are loud[er than AMD cards]" is basically meaningless.

 

Before buying a card (either AMD or Nvidia) try to find professional reviews of the card that test noise levels and performance.

CPU: Intel i7 6700k  | Motherboard: Gigabyte Z170x Gaming 5 | RAM: 2x16GB 3000MHz Corsair Vengeance LPX | GPU: Gigabyte Aorus GTX 1080ti | PSU: Corsair RM750x (2018) | Case: BeQuiet SilentBase 800 | Cooler: Corsair H100i AIO | SSD: Samsung 970 Evo 500GB + Samsung 840 500GB + Crucial MX500 2TB | HDD: Seagate Ironwolf 8TB + 2x Seagate Ironwolf 6TB | Monitor: Acer Predator XB271HU + Samsung BX2450

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33 minutes ago, Whateverchan said:

I just built my first PC with a 5600 and when it works, it's good. But I've been very frustrated and exhausted by the random restarts/crashing from this GPU. I didn't know what the cause was at first, but upon further reading, seems like AMD is just incompetent at fixing their drivers. Yes, I've tried all kinds of fixes. TDR, bios update, reset profile, reinstall programs, etc. Did them all. Who else has/had a 5600/5700 and the same problem?

 

I'm exhausted.
I'll try to safe mode DDU this damn thing tomorrow. The deadline for return is 7/22. I am just one random restart from firing up an RMA demand. The box is gone already, so I don't know if I can still RMA. Asking for a bunch of returns on Amazon is really risky, but I can't just suck this up. Heard NVIDIA GPUs can be loud. How bad are they? If I do make the switch to a 2060 EVGA, what issue do I need to keep an eye out for? Do NVIDIA users have to deal with similar drivers issues?

 

Any other suggestions, well, I'll listen.

I've had zero issues with my 5700xt since purchase just after launch. No crashes, no issues at all. Unlike my 2070 which I had to rma 3 times in 4 weeks. Now I'm not saying amd is better than Nvidia. I'm just stating what I have had happen. 

 

And why don't you have the box?  I usually keep the box during the duration of return window at minimum. 

Current Build

AMD Ryzen 2600

Stock cooler

Asus ROG B450f gaming Mobo

1tb SKHynix m.2

WD 1TB HDD

Asus ROG Strix RX 5700xt

Thermaltake Toughpower 650w DPS RGB 80+Gold

16 Gigs ddr4 3000 gskill ram

Phantek fans

Phanteks P400TG

 

Laptop

Eluktronics Prometheus XVII

Ryzen 7 5800h

32 gigs ddr4 Corsair ram

Nvidia rtx 3080 max-p

17.3 qhd 165 hrz screen

1tb Samsung m.2

1tb WD black m.2

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Try driver 19.12.1 or 19.11.2

Lake-V-X6-10600 (Gaming PC)

R23 score MC: 9190pts | R23 score SC: 1302pts

R20 score MC: 3529cb | R20 score SC: 506cb

Spoiler

Case: Cooler Master HAF XB Evo Black / Case Fan(s) Front: Noctua NF-A14 ULN 140mm Premium Fans / Case Fan(s) Rear: Corsair Air Series AF120 Quiet Edition (red) / Case Fan(s) Side: Noctua NF-A6x25 FLX 60mm Premium Fan / Controller: Sony Dualshock 4 Wireless (DS4Windows) / Cooler: Cooler Master Hyper 212 Evo / CPU: Intel Core i5-10600⚡ (Base: @3300MHz | All-core Turbo: @4400MHz | 1-core Turbo: @4800MHz) Hexa-Core (Intel 14nm++ FinFET) / Display: ASUS 24" LED VN247H (67Hz OC) 1920x1080p / GPU: Gigabyte Radeon RX Vega 56 Gaming OC @1501MHz (Samsung 14nm FinFET) / Keyboard: Logitech Desktop K120 (Nordic) / Motherboard: ASUS PRIME B460 PLUS, Socket-LGA1200 / Mouse: Razer Abyssus 2014 / PCI-E: ASRock USB 3.1/A+C (PCI Express x4) / PSU: EVGA SuperNOVA G2, 850W PSU / RAM A1, A2, B1 & B2: DDR4-2666MHz CL13-15-15-15-35-56-415-1T "Samsung 8Gbit C-Die" (4x8GB) / Operating System 1: Windows 10 Home / Sound: Zombee Z300 / Storage 1 & 2: Samsung 850 EVO 500GB SSD / Storage 3: Seagate® Barracuda 2TB HDD / Storage 4: Seagate® Desktop 2TB SSHD / Storage 5: Crucial P1 1000GB M.2 SSD / Wi-fi: TP-Link TL-WN851N 11n Wireless Adapter (Qualcomm Atheros)

Zen-II-X6-3600P (Gaming PC)

R23 score MC: 9535pts | R23 score SC: 1266pts

R20 score MC: 3688cb | R20 score SC: 489cb

Spoiler

Case: Medion Micro-ATX Case / Case Fan Front: SUNON MagLev PF70251VX-Q000-S99 70mm / Case Fan Rear: Fanner Tech(Shen Zhen)Co.,LTD. 80mm (Purple) / Controller: Sony Dualshock 4 Wireless (DS4Windows) / Cooler: AMD Near-silent 125w Thermal Solution / CPU: AMD Ryzen 5 3600 (Base: @3600MHz | All-core Turbo: @4200MHz | FCLK @1800MHz) Hexa-Core (T.S.M.C. 7nm FinFET) / Display: HP 24" L2445w (64Hz OC) 1920x1200 / GPU: MSI GeForce GTX 970 4GD5 OC "Afterburner" @1450MHz (T.S.M.C. 28nm) / Keyboard: HP KB-0316 PS/2 (Nordic) / Motherboard: ASRock B450M Pro4, Socket-AM4 / Mouse: Razer Abyssus 2014 / PCI-E: ASRock USB 3.1/A+C (PCI Express x4) / PSU: EVGA SuperNOVA G2, 550W PSU / RAM A2 & B2: DDR4-3600MHz CL16-18-8-19-37-55-666-1T "SK Hynix 8Gbit CJR" (2x16GB) / Operating System 1: Windows 10 Home / Sound 1: Zombee Z500 / Sound 2: Logitech Stereo Speakers S-150 / Storage 1 & 2: Samsung 850 EVO 500GB SSD / Storage 3: Western Digital My Passport 2.5" 2TB HDD / Storage 4: Western Digital Elements Desktop 2TB HDD / Storage 5: Kingston A2000 1TB M.2 NVME SSD / Wi-fi & Bluetooth: ASUS PCE-AC55BT Wireless Adapter (Intel)

Vishera-X8-9370 | R20 score MC: 1476cb

Spoiler

Case: Cooler Master HAF XB Evo Black / Case Fan(s) Front: Noctua NF-A14 ULN 140mm Premium Fans / Case Fan(s) Rear: Corsair Air Series AF120 Quiet Edition (red) / Case Fan(s) Side: Noctua NF-A6x25 FLX 60mm Premium Fan / Case Fan VRM: SUNON MagLev KDE1209PTV3 92mm / Controller: Sony Dualshock 4 Wireless (DS4Windows) / Cooler: Cooler Master Hyper 212 Evo / CPU: AMD FX-8370 (Base: @4.4GHz | Turbo: @4.7GHz) Black Edition Eight-Core (Global Foundries 32nm) / Display: ASUS 24" LED VN247H (67Hz OC) 1920x1080p / GPU: MSI GeForce GTX 970 4GD5 OC "Afterburner" @1450MHz (T.S.M.C. 28nm) / GPU: Gigabyte Radeon RX Vega 56 Gaming OC @1501MHz (Samsung 14nm FinFET) / Keyboard: Logitech Desktop K120 (Nordic) / Motherboard: MSI 970 GAMING, Socket-AM3+ / Mouse: Razer Abyssus 2014 / PCI-E: ASRock USB 3.1/A+C (PCI Express x4) / PSU: EVGA SuperNOVA G2, 850W PSU / RAM 1, 2, 3 & 4: Corsair Vengeance DDR3-1866MHz CL8-10-10-28-37-2T (4x4GB) 16.38GB / Operating System 1: Windows 10 Home / Sound: Zombee Z300 / Storage 1: Samsung 850 EVO 500GB SSD (x2) / Storage 2: Seagate® Barracuda 2TB HDD / Storage 3: Seagate® Desktop 2TB SSHD / Wi-fi: TP-Link TL-WN951N 11n Wireless Adapter

Godavari-X4-880K | R20 score MC: 810cb

Spoiler

Case: Medion Micro-ATX Case / Case Fan Front: SUNON MagLev PF70251VX-Q000-S99 70mm / Case Fan Rear: Fanner Tech(Shen Zhen)Co.,LTD. 80mm (Purple) / Controller: Sony Dualshock 4 Wireless (DS4Windows) / Cooler: AMD Near-silent 95w Thermal Solution / Cooler: AMD Near-silent 125w Thermal Solution / CPU: AMD Athlon X4 860K Black Edition Elite Quad-Core (T.S.M.C. 28nm) / CPU: AMD Athlon X4 880K Black Edition Elite Quad-Core (T.S.M.C. 28nm) / Display: HP 19" Flat Panel L1940 (75Hz) 1280x1024 / GPU: EVGA GeForce GTX 960 SuperSC 2GB (T.S.M.C. 28nm) / GPU: MSI GeForce GTX 970 4GD5 OC "Afterburner" @1450MHz (T.S.M.C. 28nm) / Keyboard: HP KB-0316 PS/2 (Nordic) / Motherboard: MSI A78M-E45 V2, Socket-FM2+ / Mouse: Razer Abyssus 2014 / PCI-E: ASRock USB 3.1/A+C (PCI Express x4) / PSU: EVGA SuperNOVA G2, 550W PSU / RAM 1, 2, 3 & 4: SK hynix DDR3-1866MHz CL9-10-11-27-40 (4x4GB) 16.38GB / Operating System 1: Ubuntu Gnome 16.04 LTS (Xenial Xerus) / Operating System 2: Windows 10 Home / Sound 1: Zombee Z500 / Sound 2: Logitech Stereo Speakers S-150 / Storage 1: Samsung 850 EVO 500GB SSD (x2) / Storage 2: Western Digital My Passport 2.5" 2TB HDD / Storage 3: Western Digital Elements Desktop 2TB HDD / Wi-fi: TP-Link TL-WN851N 11n Wireless Adapter

Complete portable device SoC history:
Spoiler
Apple A4 - Apple iPod touch (4th generation)
Apple A5 - Apple iPod touch (5th generation)
Apple A9 - Apple iPhone 6s Plus
HiSilicon Kirin 810 (T.S.M.C. 7nm) - Huawei P40 Lite / Huawei nova 7i
Mediatek MT2601 (T.S.M.C 28nm) - TicWatch E
Mediatek MT6580 (T.S.M.C 28nm) - TECNO Spark 2 (1GB RAM)
Mediatek MT6592M (T.S.M.C 28nm) - my|phone my32 (orange)
Mediatek MT6592M (T.S.M.C 28nm) - my|phone my32 (yellow)
Mediatek MT6735 (T.S.M.C 28nm) - HMD Nokia 3 Dual SIM
Mediatek MT6737 (T.S.M.C 28nm) - Cherry Mobile Flare S6
Mediatek MT6739 (T.S.M.C 28nm) - my|phone myX8 (blue)
Mediatek MT6739 (T.S.M.C 28nm) - my|phone myX8 (gold)
Mediatek MT6750 (T.S.M.C 28nm) - honor 6C Pro / honor V9 Play
Mediatek MT6765 (T.S.M.C 12nm) - TECNO Pouvoir 3 Plus
Mediatek MT6797D (T.S.M.C 20nm) - my|phone Brown Tab 1
Qualcomm MSM8926 (T.S.M.C. 28nm) - Microsoft Lumia 640 LTE
Qualcomm MSM8974AA (T.S.M.C. 28nm) - Blackberry Passport
Qualcomm SDM710 (Samsung 10nm) - Oppo Realme 3 Pro

 

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So I’ll chime in on this one. 
 

Asus strix rtx 2060 not a single issue

 

Strix rtx2070 not a single issue
 

Bought a xfx dd ultra rx5700, nothing but issues. Tried every driver imaginable, every setting changed, I  spent probably 20 hours messing with it. Returned to amazon

 

 Bought a sapphire pulse rx5700xt. If I have amd enhanced sync or Radeon anti lag on it crashes. I didn’t change any other settings, turned just those 2 off and the card has been great. 
 

In my experience nvidia is easier if you don’t want to tinker with settings. I will be buying nvidia only from now on. 
Nvidia being loud is funny. Any card can be loud if the fan speed is thru the roof. I haven’t had an issue with either company being hot or loud. 

CPU:  Intel i9 10850k

Mobo: Msi Z490 Gaming edge wifi 

Cooler: Evga clc 280mm aio

Fans: 3 Corsair sp120 rgb pro 

GPU:  Evga Rtx 3070 ftw3 ultra gaming 

Ram: 32gb Corsair rgb pro ddr4 3600mhz 

Case: Phanteks P400 

PSU: Corsair Rm850x

Storage: 2Tb Samsung Nvme ssd

Display: Monoprice dark matter 34inch 3440x1440 144hz

Mouse: Glorious model O wireless

Keyboard: Glorious Gmmk

 

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13 hours ago, Gohardgrandpa said:

In my experience nvidia is easier if you don’t want to tinker with settings. I will be buying nvidia only from now on. 

I have yet to even mess with any of those settings. Everything is still in default.

 

OK. That was the last straw. Safe mode, DDU, all that TDR tricks didn't work. Just had another restart. Funny thing is that even though I disabled automatic restart so I can see the BSoD screen, it restarted anyway. Lol. I'll have to send an RMA request to Amazon. Hope they will accept. I threw the box away already...

 

Quote

And why don't you have the box?  I usually keep the box during the duration of return window at minimum. 

I was stupid.

 

Learn from my experience. Stay away from AMD GPUs.

 

Now, I'm probably gonna get the 2060. Question is, which one? This is the most affordable one

https://www.amazon.com/EVGA-06G-P4-2066-KR-GeForce-Gaming-Backplate/dp/B083GH7LXW/ref=sr_1_2?dchild=1&keywords=RTX+2060&qid=1595122113&s=electronics&sr=1-2

 

I'm gonna check reviews to see if this one is worth buying. I mean, low price is tempting, but I don't wanna deal with any headaches that come later on. If anyone has experience using it, please let me know as well. 

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14 hours ago, 5x5 said:

Have you considered getting a good power supply? Restarts are a symptom of a defective power supply, not driver issues.

Not exactly true.  AMD's current drivers have a hang/black screen issues for Vega 2 and Navi in 2 scenarios.  AMD actually addressed they are aware of it, but they still haven't fixed it.   It's why I sold my VII and moved to a 2080 Ti.  Multi-tasking across multiple monitors+flash are the primary causes of it.  Also, restarts/crashing can be caused by numerous things, including bad drivers.   It's not always a bad PSU.

 

The TDR fix doesn't work anymore @Whateverchan

Home AI/Game Development, and Music Editing Workstation:

Bloodshed and the Fenris-Wolf:  https://pcpartpicker.com/list/Fx3sNP

 

Mobile Workstation:

Ryu Hayabusa:  https://pcpartpicker.com/list/37bVz7

 

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3 minutes ago, valdyrgramr said:

 Multi-tasking across multiple monitors+flash are the primary causes of it.

 

The TDR fix doesn't work anymore at OP.

I was only playing CS GO with one monitor, lmao.

And your GPU costs as much as my entire build...

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3 minutes ago, Whateverchan said:

I was only playing CS GO with one monitor, lmao.

Well, they claimed they fixed it for gaming too.   <.<  I guess they lied.

 

NVM, they're aware of it again!  

"

AMD will continue to monitor and investigate any new reports of black screen or system hang issues during extended periods of gameplay closely. Users are encouraged to use the new Bug Reporting Tool for any issues they may encounter."

 

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-7-2

Home AI/Game Development, and Music Editing Workstation:

Bloodshed and the Fenris-Wolf:  https://pcpartpicker.com/list/Fx3sNP

 

Mobile Workstation:

Ryu Hayabusa:  https://pcpartpicker.com/list/37bVz7

 

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2 minutes ago, valdyrgramr said:

Which one?

The one I linked. Strange... Did they release a new version with the metal backplate? Probably the old ones from a year ago didn't have one?

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Just now, Whateverchan said:

The one I linked. Strange... Did they release a new version with the metal backplate? Probably the old ones from a year ago didn't have one?

The KO has one there's a couple, like the SC, that don't.  The one you linked has one.

 

81khCHpiqVL._AC_SL1500_.jpg

Home AI/Game Development, and Music Editing Workstation:

Bloodshed and the Fenris-Wolf:  https://pcpartpicker.com/list/Fx3sNP

 

Mobile Workstation:

Ryu Hayabusa:  https://pcpartpicker.com/list/37bVz7

 

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15 hours ago, Whateverchan said:

I just built my first PC with a 5600 and when it works, it's good. But I've been very frustrated and exhausted by the random restarts/crashing from this GPU. I didn't know what the cause was at first, but upon further reading, seems like AMD is just incompetent at fixing their drivers. Yes, I've tried all kinds of fixes. TDR, bios update, reset profile, reinstall programs, etc. Did them all. Who else has/had a 5600/5700 and the same problem?

 

I'm exhausted.
I'll try to safe mode DDU this damn thing tomorrow. The deadline for return is 7/22. I am just one random restart from firing up an RMA demand. The box is gone already, so I don't know if I can still RMA. Asking for a bunch of returns on Amazon is really risky, but I can't just suck this up. Heard NVIDIA GPUs can be loud. How bad are they? If I do make the switch to a 2060 EVGA, what issue do I need to keep an eye out for? Do NVIDIA users have to deal with similar drivers issues?

 

Any other suggestions, well, I'll listen.

I have a rx 5700 with the newest drivers and have yet to experience any of these problems...are you sure its not a driver conflict of some kind?

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4 minutes ago, steelo said:

I have a rx 5700 with the newest drivers and have yet to experience any of these problems...are you sure its not a driver conflict of some kind?

Not yet. Well, it's luck-based. Some people are fine with the new update. Some still aren't.

 

What driver conflict could this be?

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Just now, Whateverchan said:

Not yet. Well, it's luck-based. Some people are fine with the new update. Some still aren't.

 

What driver conflict could this be?

Did you ddu old drivers, (assuming you replaced another gpu)

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15 minutes ago, steelo said:

Did you ddu old drivers, (assuming you replaced another gpu)

Already used DDU with safe mode. And this is a new PC build. It's the only GPU I ever used.

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I feel you pal. Mine (a Vega 64) was also driving me crazy with random black-out and crashes, no matter what kind of fixes I tried. Turns out it was a defect. And it wasn't just me, too. 1/3 of people bought that card on Amazon.co.jp experienced the same problem. 

 

(Still bought a 5600 XT after that, sadly. If it weren't that cheap like a steal, I would never get an AMD card for sure. The new card is working fine as long as I don't try to overclock it even just a little.

MSI B450 Tomahawk Max - Ryzen 5 3600X - G.Skill Trident Z 3200C14 8GBx2 (B-die) - ASUS ROG Strix RX 5600 XT O6G

Corsair RM850x 850W - Corsair Carbide 275Q

Dell U2414H - Logitech G Pro Wireless - FILCO Majestouch Convertible 2 (Cherry MX Red) - Cooler Master MH752

 

 

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Japan, huh? GPUs must be more expensive over there, so I can understand why you went for whatever cheaper. I'm stingy with money, too, lol. XD

 

Do you have any similar issues with your 5600? Are you ever gonna buy AMD again? First AMD build, first purchase, first experience, and my impression on them is not so good already. That AMD CPU better not have any issues.

 

If I get a 2060 only to get this issue again, I'd probably smash something. >.<

 

I notice that the EVGA 2060 has one 8-pin connector, as opposed to two on the 5600. Does it matter much?

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24 minutes ago, Whateverchan said:

Japan, huh? GPUs must be more expensive over there, so I can understand why you went for whatever cheaper. I'm stingy with money, too, lol. XD

 

Do you have any similar issues with your 5600? Are you ever gonna buy AMD again? First AMD build, first purchase, first experience, and my impression on them is not so good already. That AMD CPU better not have any issues.

 

If I get a 2060 only to get this issue again, I'd probably smash something. >.<

 

I notice that the EVGA 2060 has one 8-pin connector, as opposed to two on the 5600. Does it matter much?

Reading the whole thread, there are two possibilities.

 

A defective component - be it card, power supply or board. Usually (in 90% of cases I've seen) restarts like that are due to a faulty power supply triggering protections or a faulty component triggering a power supply protection. You could have gotten a lemon card that goes outside of ATX spec and triggers a protection.

 

Some kind of software mess. Do you have the latest BIOS, chipset drivers, all other drivers from each OEM website and is the OS updated? Are broken things such as game mode and Xbox game bar disabled? Do you have any broken software such as specct installed?

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42 minutes ago, 5x5 said:

Reading the whole thread, there are two possibilities.

 

A defective component - be it card, power supply or board. Usually (in 90% of cases I've seen) restarts like that are due to a faulty power supply triggering protections or a faulty component triggering a power supply protection. You could have gotten a lemon card that goes outside of ATX spec and triggers a protection.

 

Some kind of software mess. Do you have the latest BIOS, chipset drivers, all other drivers from each OEM website and is the OS updated? Are broken things such as game mode and Xbox game bar disabled? Do you have any broken software such as specct installed?

I was afraid the PSU could have been the cause at first, but after using WhoCrashed, the culprit turns out to be Radeon Software. Upon further research, this is the exact same driver issue that plagues the 5700 I've heard about. The worst case of scenario that I am afraid of is that if I get a new card and this issues persists, I'll have to start looking somewhere else for the root of the problem. But for now, all signs point to AMD being incompetent with their drivers.

 

Once again, yes, everything is up to date. Xbox game bar? I don't have that. No idea what this specct thing is, either. It's a new PC build. It can't have any bloatware I didn't approve of.

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1 hour ago, Whateverchan said:

I was afraid the PSU could have been the cause at first, but after using WhoCrashed, the culprit turns out to be Radeon Software. Upon further research, this is the exact same driver issue that plagues the 5700 I've heard about. The worst case of scenario that I am afraid of is that if I get a new card and this issues persists, I'll have to start looking somewhere else for the root of the problem. But for now, all signs point to AMD being incompetent with their drivers.

 

Once again, yes, everything is up to date. Xbox game bar? I don't have that. No idea what this specct thing is, either. It's a new PC build. It can't have any bloatware I didn't approve of.

RMA the card. I know 6 people with varying 5600 XT models. None have issues like yours and most of them run far lower end power supplies.

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Already did. Thank god the Amazon customer support was easy. Might not have been the case if it was BH or Newegg. Now I'm looking at 1660 Super/TI or EVGA 2060.

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